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  • 08 May 2012
  • First Look

First Look: May 8

Approach Authors:Jordan I. Siegel, Amir N. Licht, and Shalom H. Schwartz Publication:Organization Science (forthcoming) Abstract This study addresses an apparent impasse in the research on organizations' responses to cultural distance.... View Details
Keywords: Carmen Nobel
  • Web

Online Dynamic Teaming Course | HBS Online

volatile, uncertain world 6-7 hrs Module 2 Inclusion Explore the relationship between diversity, inclusion, and psychological safety and practice inclusive teaming practices to encourage high performance. Recognize the challenges of altering deeply ingrained View Details
  • April 2021 (Revised July 2021)
  • Case

StockX: The Stock Market of Things (Abridged)

By: Chiara Farronato, John J. Horton, Annelena Lobb and Julia Kelley
Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition sneakers. Sneaker resale prices often fluctuated over time based on supply and demand, creating a robust... View Details
Keywords: Markets; Auctions; Bids and Bidding; Demand and Consumers; Consumer Behavior; Analytics and Data Science; Market Design; Digital Platforms; Market Transactions; Marketplace Matching; Supply and Industry; Analysis; Price; Product Marketing; Product Launch; Apparel and Accessories Industry; Fashion Industry; North and Central America; United States; Michigan; Detroit
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  • 16 Dec 2002
  • Research & Ideas

Mentoring—Using the Voice of Experience

experienced.) The cognitive science shows us is that there are limits to how fast you can drive in the learning.— Dorothy Leonard Walt and I studied mostly companies on the West Coast. Brian studied the incubators here in Boston. Walt and... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 1999
  • News

An Eye to the East

special pleas, too. Ehsan-ul Haque of Pakistan's Lahore University of Management Sciences cited an overemphasis on policy-driven studies at Asian institutions. "The immediacy and urgency of decisions [on policy] are so great that we... View Details
Keywords: Alejandro Reyes
  • 01 Jun 2014
  • News

What’s Next

potential to be a vibrant academic and enterprise zone where HBS, Harvard, and the Allston community intersect in ways that will unleash innovation. One especially exciting early development is the plan for the School of Engineering and Applied View Details
Keywords: HBS Campaign; Colleges, Universities, and Professional Schools; Educational Services
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

future research on the joint pursuit of financial and social goals in organizations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55763 forthcoming Organization Science Coupling Labor Codes of Conduct and Supplier... View Details
Keywords: Dina Gerdeman
  • 11 May 2017
  • News

Going with the Flow

for being the top field-hockey school in the country. Its premed program was also highly respected, and Fisher, who was majoring in biophysics, realized she had to make a choice. She chose science but ultimately deferred her medical... View Details
Keywords: Robert S. Benchley
  • 10 Apr 2012
  • First Look

First Look: April 10

Organizational Capabilities Authors:Robert Gibbons and Rebecca Henderson Publication:Organization Science (forthcoming) Abstract A large literature identifies unique organizational capabilities as a potent source of competitive advantage,... View Details
Keywords: Carmen Nobel
  • May 2021
  • Simulation

Customer Compatibility Exercise Application

By: Ryan W. Buell
Customers impose considerable variability on the operating systems of service organizations. They show up when they wish (arrival variability), they ask for different things (request variability), they vary in their willingness and ability to help themselves (effort... View Details
Keywords: Customer Compatibility; Customer Relationship Management; Strategy; Service Operations; Service Delivery; Performance Efficiency; Analysis; Consumer Behavior; Analytics and Data Science
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  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

behavior that have not been considered in previous research. First, customers who monitor product prices after purchase may initiate opportunistic returns because of price drops. Second, customers who anticipate a future return may... View Details
Keywords: Dina Gerdeman
  • 11 Oct 2016
  • First Look

October 11, 2016

support, delivered by a separate, independently funded staff, which builds public will, advances policy, and mobilizes resources. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51710 forthcoming Organization Science The... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2013
  • First Look

First Look: September 24

portfolios. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45597 August 2013 Social Psychological & Personality Science I'm Sorry About the Rain! Superfluous Apologies Demonstrate Empathic Concern and Increase Trust... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2014
  • First Look

First Look: July 1

  Publications August 2013 Research in Organizational Behavior The Shifting Landscape of LGBT Organizational Research By: Anteby, Michel, and Caitlin Anderson Abstract—Over the past generation, sexual minorities-particularly lesbian, gay,... View Details
Keywords: Carmen Nobel
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

board members current, and the behaviors that lead to successful teamwork at the board level. HBS Working Knowledge's Martha Lagace recently talked with Lorsch about his findings. Martha Lagace: Tell us why the design element of corporate... View Details
Keywords: by Martha Lagace
  • 17 Aug 2010
  • First Look

First Look: August 17

  PublicationsAn Investigation of Earnings Management through Marketing Actions Authors:Craig J.Chapman, Thomas J. Steenburgh Publication:Management Science (forthcoming) Abstract Prior research hypothesizes that managers use "real... View Details
Keywords: Martha Lagace
  • 2015
  • Working Paper

Online Word of Mouth and Product Review Disagreement

By: Frank Nagle and Christoph Riedl
Studies of online word of mouth have frequently posited―but never systematically conceptualized and explored―that the level of disagreement between existing product reviews can impact the volume and the valence of future reviews. In this study we develop a theoretical... View Details
Keywords: Online Word Of Mouth; Online Communities; Viral Marketing; Online Product Reviews; Quality; Internet and the Web; Consumer Behavior; Marketing Reference Programs; Social and Collaborative Networks; Digital Marketing; Analytics and Data Science
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  • 03 Aug 2010
  • First Look

First Look: August 3

draw conclusions, based on scientific evidence, on what does or does not work to enhance organizational performance." Committee on Techniques for the Enhancement of Human Performance of the U.S. National Research Council Commission on View Details
Keywords: Martha Lagace
  • 04 Oct 2016
  • First Look

October 4, 2016

Abstract—Though fundamental to innovation and essential to many industries and occupations, the creative act has received limited attention as an economic behavior and has historically proven difficult to study. This paper studies the... View Details
  • 01 Jun 2016
  • News

Alumni and Faculty Books for June 2016

what makes these CEOs tick and how they manage their most valuable assets. Research Methodology: The Aims, Practices and Ethics of Science by Peter Pruzan (MBA 1959) (Springer) This in-depth guide to effective scientific research explains... View Details