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Show Results For
- All HBS Web
(14,172)
- People (46)
- News (3,930)
- Research (7,719)
- Events (70)
- Multimedia (291)
- Faculty Publications (5,581)
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
executives to think of a great customer experience they’ve had, as well as a terrible one. What’s particularly novel about Thomke’s approach is that students learn through a methodology called LEGO Serious Play, View Details
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
The good news is that the honest conversations discussed throughout this book are by now a well-tested means for learning about failures well before the damage is irreversible. Just as important, the conversations encourage involvement by... View Details
Keywords: by Dina Gerdeman
- Web
Resources - Christensen Center for Teaching & Learning
advantages of the "choreography" method from the point of view of students' learning. Concludes with a description of that method and some tips on how to use it. 1984, rev. 1985 Hints for Case Teaching by Benson P. Shapiro Provides... View Details
- September 2012 (Revised September 2015)
- Case
Doing Business in Turkey
By: Felix Oberholzer-Gee, Robin J. Ely, Daniela Beyersdorfer, Emilie Billaud and Cigdem Çelik
In a rather flat international business environment characterized by shrinking markets and economic turmoil, Turkey promoted itself as one of the safe havens for investments. Led by the strong domestic demand of a young population, the country had tripled its GDP... View Details
- Web
Past Programs - Crossover Into Business
Past Programs Past Programs A pilot program, launched in the fall of 2017 in partnership with the National Basketball Association (NBA), involved ten active and recently active NBA players as well as twenty... View Details
- March 2018
- Article
Global Business over Time
By: Geoffrey Jones
This article explores how business enterprises have been powerful actors in the spread of global capitalism between 1840 and the present day. It also shows how global firms, emerging out of industrialized Western economies, created and co-created markets and ecosystems... View Details
- 03 Feb 2015
- First Look
First Look: February 3
is constrained to occur at the same price as a purchase of that same good directly from the seller (or through another competing intermediary). We examine thirteen markets with price coherence, including their origin and outcomes as View Details
Keywords: Sean Silverthorne
- 2022
- Chapter
Key Success Factors in Environmental Entrepreneurship: The case of Wilderness Safaris
By: James E. Austin, Megan Epler Woods and Herman B. Leonard
This chapter analyzes the entrepreneurial conception and evolution of the Wilderness Safaris (WS) ecotourism enterprise operating in eight African countries. It illuminates a series of factors that contribute to positive environmental impact as well as financial... View Details
Austin, James E., Megan Epler Woods, and Herman B. Leonard. "Key Success Factors in Environmental Entrepreneurship: The Case of Wilderness Safaris." Chap. 7 in World Scientific Encyclopedia of Business Sustainability, Ethics, and Entrepreneurship, Volume 1: Environmental and Social Entrepreneurship, edited by Peter Gianiodis, Maritza I. Espina, and William R. Meek, 175–196. World Scientific Publishing, 2022.
- 22 Feb 2024
- Blog Post
It’s Time to Build: Why the MS/MBA Is Right for You!
familiar faces before the flood of new introductions come September when the broader MBA cohort begins at HBS. The community also extends well beyond the two years. With only six cohorts thus far, each of 20-30 people, the alumni base is... View Details
- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
prepared for an extended, indefinite lockdown. The company cut its annual operating expenses by $1 billion, as well as its capital costs by hundreds of millions. While some of those reductions came from laying off 820 people View Details
- 12 Sep 2018
- Blog Post
Optimizing the Coaching Experience for Midcareer Professionals
midcareer professionals. "The triggers are different," says Timothy Butler, Senior Fellow and Faculty Advisor to HBS CPD. "Students are inspired by a predictable crisis – graduation. For alumni, the crises are often... View Details
- March 2021
- Article
Experimenting During the Shift to Virtual Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic
Past research has focused on understanding the characteristics of work that are fully virtual or fully collocated. The present study seeks to expand our understanding of team work by studying knowledge workers' experiences as they were suddenly forced to transition to... View Details
Keywords: Team Work; Activities; Virtual Work; Digital Technologies; Groups and Teams; Health Pandemics; Internet and the Web; Adaptation
Whillans, Ashley V., Leslie Perlow, and Aurora Turek. "Experimenting During the Shift to Virtual Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic." Information and Organization 31, no. 1 (March 2021).
- Web
Curriculum - Business & Environment
Telkes must assess the financial merits of the project, as well as understand the regulatory and technological risks associated with going forward or choosing to delay. Financial Reporting View Details
- October 2014 (Revised April 2023)
- Case
Gilead: Hepatitis C Access Strategy (A)
By: V. Kasturi Rangan, Vikram Rangan and David E. Bloom
Gilead had come up with an innovative drug for Hepatitis C, which affected 180 million people worldwide. The drug was priced at $1,000 a pill for the US market. Gilead had to decide how to price and market the pill in developing countries that bore the brunt of the... View Details
Keywords: Healthcare; Pharmaceuticals; Pricing; Access To Care; Emerging Markets; Health Care and Treatment; Price; Strategy; Ethics; Health Industry; Health Industry
Rangan, V. Kasturi, Vikram Rangan, and David E. Bloom. "Gilead: Hepatitis C Access Strategy (A)." Harvard Business School Case 515-025, October 2014. (Revised April 2023.)
- Spring 2012
- Article
Sustainability at Dow Chemical
By: Robert G. Eccles, Kathleen M. Perkins and Mark Weick
Dow Chemical Company, which was founded in 1894, is now the second-largest chemical company in the world. From the outset, the company has been committed to high-technology research and commercial innovation in chemistry, advanced materials, and agro-sciences. But if... View Details
Keywords: Value Creation; Corporate Strategy; Chemicals; Environmental Sustainability; Innovation and Invention; Chemical Industry
Eccles, Robert G., Kathleen M. Perkins, and Mark Weick. "Sustainability at Dow Chemical." Journal of Applied Corporate Finance 24, no. 2 (Spring 2012): 38–44.
- October 2019 (Revised December 2019)
- Case
La Roche-Posay: Growing L'Oreal's Active Cosmetics Brand
By: Jill Avery, Vincent Dessain and Mette Fuglsang Hjortshoej
As 2018 neared its end, Laetitia Toupet, international general manager of L’Oréal’s La Roche-Posay brand reflected on the brand’s achievements over the past year. At €1 billion in revenue, La Roche-Posay had recently become the number one dermocosmetics brand in the... View Details
Keywords: Branding; Brand Management; Consumer Products; Brand Positioning; Target Market; Global Brands; Global Marketing; Marketing; Marketing Strategy; Brands and Branding; Globalized Firms and Management; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; Beauty and Cosmetics Industry; France; Europe; Brazil; China; Asia; South America; United States; North America
Avery, Jill, Vincent Dessain, and Mette Fuglsang Hjortshoej. "La Roche-Posay: Growing L'Oreal's Active Cosmetics Brand." Harvard Business School Case 520-035, October 2019. (Revised December 2019.)
- Research Summary
Overview
Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details
U.S. Digital Service
Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s... View Details
- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
employee pay (such as worker performance and labor market characteristics), as well as the “unexplained pay ratio”—the portion of pay disparity not driven by economic factors. Rouen then studied how these... View Details
Keywords: by Dina Gerdeman
- October 2019
- Case
Agility Africa
By: Juan Alcacer, Caroline M. Elkins and Esel Çekin
This case illustrates the challenge and opportunities that firms face when developing and executing new business models in high-risk, low-infrastructure, low-trust countries. It features a global logistics group, Agility, that aimed to become the leader in supplying... View Details
Keywords: Strategy; Business Model; Innovation and Invention; Expansion; Emerging Markets; Decision Choices and Conditions; Real Estate Industry; Distribution Industry; Africa
Alcacer, Juan, Caroline M. Elkins, and Esel Çekin. "Agility Africa." Harvard Business School Case 720-357, October 2019.