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  • All HBS Web  (5,859)
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  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

that most job descriptions imply that 'diehard' or 'activist' employees would serve the organization best. Typical desirable traits include 'passionate, dynamic, energetic, devoted.' Where are the calls for View Details
Keywords: by Jim Heskett
  • 27 Apr 2017
  • News

Higher minimum wages may make bad restaurants close

  • 04 Sep 2020
  • News

Community colleges can be the engine of economic recovery. But first, they must adapt

  • 23 Jul 2020
  • News

The Economics of Remote Work

  • Article

The C-Suite Skills That Matter Most

By: Raffaella Sadun, Joseph B. Fuller, Stephen Hansen and PJ Neal
Landing a job as a CEO today is no longer all about industry expertise and financial savvy. What companies are really seeking are leaders with strong social skills. That’s what the authors discovered after analyzing nearly 7,000 job descriptions for C-suite roles.... View Details
Keywords: C-Suite; Skills; Skills Development; Social Skills; Management Skills; Interpersonal Communication; Talent and Talent Management
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Sadun, Raffaella, Joseph B. Fuller, Stephen Hansen, and PJ Neal. "The C-Suite Skills That Matter Most." Harvard Business Review 100, no. 4 (July–August 2022): 42–50.
  • Feb 2012
  • Case

Greater Minneapolis-St. Paul: Building on a Diversified Base (Abridged)

Starting in 2003, the Minneapolis-St. Paul metropolitan region lagged the rest of the U.S. in job creation. Alarmed business and civic leaders coalesced around the Itasca Project, which set in motion a series of actions by groups of CEOs... View Details
  • November–December 2023
  • Article

Look the Part? The Role of Profile Pictures in Online Labor Markets

By: Isamar Troncoso and Lan Luo
Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details
Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science
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Troncoso, Isamar, and Lan Luo. "Look the Part? The Role of Profile Pictures in Online Labor Markets." Marketing Science 42, no. 6 (November–December 2023): 1080–1100.
  • November 1993 (Revised October 1995)
  • Case

Erik Peterson (A)

By: John J. Gabarro
Describes the problems facing a recent MBA graduate in his job as general manager of a mobile cellular company owned by a parent corporation. Raises issues of corporate divisional relationships and the difficulties facing an inexperienced manager who seems to be... View Details
Keywords: Business Subsidiaries; Managerial Roles; Organizational Design; Problems and Challenges; Relationships; Mobile Technology
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Gabarro, John J. "Erik Peterson (A)." Harvard Business School Case 494-005, November 1993. (Revised October 1995.)
  • 28 Jan 2021
  • News

'Degree inflation': How the four-year degree became required

  • 2018
  • Chapter

Work and Workplace

By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
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Ruggeri, Kai, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz, and A. V. Whillans. "Work and Workplace." Chap. 9 in Behavioral Insights for Public Policy: Concepts and Cases, edited by Kai Ruggeri, 156–173. New York: Routledge, 2018.
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

lower paying jobs . . . one look at the American auto industry gives us a glimpse into the future economy." As Daniel Hayes put it: "I see a shakeout coming among low-cost service providers unless they find ways to provide value... View Details
Keywords: by James Heskett; Service
  • 1997
  • Book

The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail

By: Clayton M. Christensen

His work is cited by the world's best known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller, innovation expert Clayton M. Christensen shows how even the most outstanding companies can do everything right—yet still lose market... View Details

Keywords: Disruptive Innovation; Leadership
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Christensen, Clayton M. The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail. Boston, MA: Harvard Business School Press, 1997.
  • 31 May 2016
  • Working Paper Summaries

Who Gets Hired? The Importance of Finding an Open Slot

Keywords: by Edward P. Lazear, Kathryn L. Shaw, and Christopher Stanton
  • 09 Jan 2018
  • News

How To Keep Your Best People From Walking Out The Door

  • 21 Mar 2014
  • Blog Post

East Asia MBA Market Update

Over the past several months I have engaged with organizations across East Asia regarding job opportunities for MBA candidates. While economic growth has slowed in the region, the job market is still good... View Details
Keywords: Technology; Consumer Products / Retail
  • 25 Aug 2022
  • Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

Do top venture capital firms add value to startups simply by attaching their names? If attracting talent is any measure, they sure do. New research finds that job seekers are two-thirds more likely to apply to a startup if they know it is... View Details
Keywords: by Rachel Layne
  • 2022
  • White Paper

The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage

By: Joseph B. Fuller, Christina Langer, Julia Nitschke, Layla O'Kane, Matthew Sigelman and Bledi Taska
Employers are resetting degree requirements in a wide range of roles, dropping the requirement for a bachelor’s degree in many middle-skill and even some higher-skill roles. This reverses a trend toward degree inflation in job postings going back to the Great... View Details
Keywords: Skills; Workforce; Talent; Human Resource Management; Selection and Staffing; Competency and Skills; Talent and Talent Management; Human Resources
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Fuller, Joseph B., Christina Langer, Julia Nitschke, Layla O'Kane, Matthew Sigelman, and Bledi Taska. "The Emerging Degree Reset: How the Shift to Skills-Based Hiring Holds the Keys to Growing the U.S. Workforce at a Time of Talent Shortage." White Paper, Burning Glass Institute, February 2022.
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

competition and stability in the long-term, outside the period that may be observed empirically. We employ both conceptions in this paper. Download the paper: http://ssrn.com/abstract=2199055 Prominent Job Advertisements, Group Learning... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2015
  • Research & Ideas

These Employers Pay Higher Salaries than Necessary

bazaar—measure the exact difference between the price paid by a first-timer and the price paid by an experienced haggler. Stanton and Thomas obtained the complete database on all administrative support jobs between 2006 and 2010 on... View Details
Keywords: by Michael Blanding; Employment; Technology; Computer
  • December 1, 2022
  • Article

Which Connections Really Help You Find a Job?

By: Iavor I. Bojinov, Karthik Rajkumar, Guillaume Saint-Jacques, Erik Brynjolfsson and Sinan Aral
Experiments involving 20 million people generated a surprising finding: moderately weak connects — and not strong connections — are the most useful in finding a new job. To be more specific, the ties that are most helpful for finding new jobs tend to be moderately... View Details
Keywords: Networks; Job Search
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Bojinov, Iavor I., Karthik Rajkumar, Guillaume Saint-Jacques, Erik Brynjolfsson, and Sinan Aral. "Which Connections Really Help You Find a Job?" Harvard Business Review (website) (December 1, 2022).
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