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  • January 2024 (Revised January 2025)
  • Case

Colbún and Chile’s Energy Transition

By: Forest Reinhardt, Jenyfeer Martinez Buitrago and Mariana Cal
In May 2023, Colbún, Chile’s second-largest electricity generator, plans capacity expansions using renewable energy and storage. This strategy supports Chile’s commitment to carbon neutrality (also known as net zero emissions) by 2050. The case delves into the... View Details
Keywords: Transition; Energy Generation; Renewable Energy; Climate Change; Investment; Governing Rules, Regulations, and Reforms; Infrastructure; Organizational Change and Adaptation; Expansion; Business Strategy; Energy Industry; Utilities Industry; Latin America; South America; Chile
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  • 23 Jun 2023
  • News

Highlights from the Spring 2023 Alumni Board Meeting

the School, and how that research is tied to practice, continuing to increase affordability and access, establishing a digital infrastructure for the School to complement our physical campus, and exploring and strengthening the role of... View Details
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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  • 22 Feb 2022
  • News

New Urban Order

By 2050, nearly 70 percent of the world’s population will live in cities, according to a 2018 UN report, up from 55 percent today. That means making room for and creating the infrastructure for another 2.5 billion people to live, work,... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
  • 20 Oct 2010
  • Op-Ed

Export Competitiveness: Reversing the Logic

investments in infrastructure and targeted regulatory reforms. Only then will it become profitable for companies to make the investments in activities with higher levels of productivity that leverage that better skills available. For... View Details
Keywords: by Christian Ketels
  • Web

Finance & Investing - Business & Environment

and public sector responses. The wide-ranging effects of environmental risks, technological advances, infrastructure challenges, business model innovations, and national and international policy shifts are impacting the financial sector... View Details
  • Web

CSV in Practice - Institute For Strategy And Competitiveness

address lack of health-seeking behavior Packaging of OTC medicines to reflect consumers’ limited spending power A dense network of local distributors to reduce stock-outs Frequent health camps for physicians in rural areas Microfinance partners to improve healthcare... View Details
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • Web

HBS - Financials | Supplemental Financial Information

include, for example, Harvard Business Review’s printing expense. They also include strategic investments in digital infrastructure and content designed to extend the group’s record of consistent growth at a time of significant change in... View Details
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

Buyers and sellers in mature industrial markets can turn single transactions into long-term beneficial relationships by a deeper understanding of the complex connection between the two, says Harvard Business School professor Narakesari Narayandas. A "must-do"... View Details
Keywords: by Martha Lagace
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

stifling differentiation, provide a stable platform to build on and offer new ways of differentiating, either by cost, structure, product, or service. Just as literacy stimulated innovation, so do open systems and grids. Outsourcing the commodity View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

same as being wrong, but key lessons have been learned, and the enabling infrastructure (and expertise, frankly) is very, very different than it was before. Oh, and if Version 2.0 is wrong, humanity is basically toast. Current business... View Details
  • Web

Strategy & IT - Institute For Strategy And Competitiveness

capabilities of smart, connected products and outline the entirely new technology infrastructure that companies will be required to build and support behind them. To understand the effects of smart, connected products on industry... View Details
  • 02 Oct 2017
  • What Do You Think?

Do Bitcoin and Digital Currency Have a Future?

specific use of the asset class when he observed that a possible use of Bitcoin could be “hedge funds betting on sovereign debt defaults.” Charles Sabatier III added that Bitcoin is the most secure financial network in the world. “The View Details
Keywords: by James L. Heskett; Financial Services
  • January 2023 (Revised April 2023)
  • Case

Cobalt Robotics: Scaling Workplace Robotics

By: Jeffrey F. Rayport, Nicole Tempest Keller and Kyung Keun Park
Founded in 2016, Cobalt Robotics, based in Fremont, California, was a Robot-as-a-Service (RaaS) company that built autonomous workplace robots that were designed to replace or supplement human security guards. Outfitted with over 60 sensors, Cobalt robots patrolled... View Details
Keywords: Information Infrastructure; Disruptive Innovation; Innovation and Invention; Marketing Strategy; Marketing Channels; Customers; Technology Industry; United States; California
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  • 20 Oct 2003
  • Research & Ideas

Gaps in the Historical Record: Development of the Electronics Industry

worldwide in high-tech industries. The technological and institutional infrastructure of the new consumer electronics industry was determined in the crucible of international competition between four companies in the 1970s and 1980s—RCA,... View Details
Keywords: by Alfred D. Chandler Jr.; Consumer Products
  • 11 Feb 2020
  • Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

of the industry in terms of adopting AI. Is the industry mature, with infrastructure already in place to collect data and ready to implement? Are industry stakeholders willing to adopt AI? Do they agree with you on the value of potential... View Details
Keywords: by Rocio Wu
  • 01 Jun 2002
  • News

Up to the Challenge: Demola Gbadegesin - In the Right Direction

entrepreneurs. “If you don't give it a try, you can't know if it's possible.” “If you don't give it a try, you can't know if it's possible.” Gbadegesin and two Nigerian classmates, all of whom were officers in the HBS Africa Business Club, plan to set up an View Details
Keywords: Susan Young; democracy; family; technology; Finance; Architectural, Engineering, and Related Services; Professional Services
  • Web

General Management Awards & Honors - Faculty & Research

the Boston Society of Civil Engineers for the book, MOVE: Putting America's Infrastructure Back in the Lead (W.W. Norton & Company, 2015). William C. Kirby : Awarded an Honorary Professorship by Tsinghua University in 2016. Peter Tufano :... View Details
  • 11 Apr 2023
  • Blog Post

BTG Bioliquids: Creating Fast Pyrolysis Bio-Oil from Biomass Residue Streams

the contract. Importance of infrastructure and transportation: Bio-oil is economically attractive to BTG Bioliquids customers (e.g., oil and gas companies) that already have existing oil and gas pipelines and refining infrastructure, and... View Details