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  • 2020
  • Working Paper

Automation and the Plight of Young Workers: Evidence from the Automation of Telephone Operation in the Early 20th Century

By: Daniel P. Gross and James J. Feigenbaum
Telephone operation was one of the most common jobs for young American women in the early 1900s. Between 1920 and 1940, AT&T adopted dial service in over half of U.S. telephone exchanges, automating away a legion of operators. We show that upon a city's adoption of... View Details
Keywords: Employment; Labor; Gender; Technology Adoption; History; Telecommunications Industry; United States
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  • Web

Resumes & Cover Letters - Alumni

might be, and your unique skill set. The best way to convince employers that you will add value is to show them that you've done it before. Alumni Resume Book Our Alumni Resume Book connects you with organizations looking for talent.... View Details
  • January 2020 (Revised May 2021)
  • Case

Salary Finance US

By: John R. Wells and Benjamin Weinstock
In October 2019, Dan Macklin, the newly-appointed chief executive of Salary Finance Inc., was weighing his options for the future of the business. The company’s value proposition was quite simple: partner with employers to offer employees affordable loans that were... View Details
Keywords: Employees; Credit; Financing and Loans; Wages; Innovation and Invention; Expansion; Growth Management; Decision Making; Financial Services Industry; United States
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  • Web

Faculty & Research

composition of the labor force across industries (labor market feminization), we make two contributions. First, labor market feminization negatively affects men’s income and employment prospects, making men more conservative in their... View Details
  • 12 Sep 2024
  • HBS Seminar

Jose Vasquez, London School of Economics

  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • 2014
  • Working Paper

Hidden Substitutes

By: John William Hatfield and Scott Duke Kominers
In this paper, we show that preferences exhibiting some forms of complementarity in fact have an underlying substitutable structure. Specifically, we show that some preferences that are not substitutable in the setting of many-to-one matching with contracts become... View Details
Keywords: Many-to-One Matching; Many-to-Many Matching; Stability; Substitutes; Matching With Contracts; Slot-Specific Priorities; Sherlock; Market Design; Contracts; Marketplace Matching; Balance and Stability
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  • Working Paper

The Returns to Skills During the Pandemic: Experimental Evidence from Uganda

By: Livia Alfonsi, Vittorio Bassi, Imran Rasul and Elena Spadini
The Covid-19 pandemic represents one of the most significant labor market shocks to the world economy in recent times. We present evidence from a field experiment to understand whether and why skilled and unskilled workers were differentially impacted by the shock, in... View Details
Keywords: COVID-19 Pandemic; System Shocks; Labor; Competency and Skills; Development Economics; Uganda
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  • 09 Oct 2013
  • News

What’s So Bad About Vocational Education?

  • 27 Mar 2018
  • HBS Seminar

Jeffrey Clemens, University of San Diego, Economics

    Economic Value of the Advertising-Supported Internet Ecosystem

    This 105 page report analyzes the structure and dynamics of the commercial internet by classifying individually the internet-dependent revenues and employment of the 412 largest firms that participate in the ecosystem, and rolling up smaller firms and individuals. The... View Details
    • October 2016 (Revised March 2019)
    • Case

    Carrum Health: Scaling Bundled Payments

    By: Robert S. Huckman and Sarah Mehta
    Founded in 2014, Carrum Health helped self-insured employers located in three markets (San Diego, California; Seattle, Washington; and San Francisco, California) save money on their employees’ planned surgeries. It did so by contracting directly with top-quality... View Details
    Keywords: Health Financing; Health Insurance; Value-based Healthcare Reimbursements; Bundled Payments; Innovation; Scale; Health; Health Care and Treatment; Cost Management; Growth and Development Strategy; Decision Choices and Conditions; Health Industry; California; San Francisco; San Diego; Seattle
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    • March 31, 2022
    • Article

    Two Approaches to Capping Health Care Prices

    By: Michael E. Chernew, Maximilian J. Pany and Leemore S. Dafny
    High health care prices for the privately-insured contribute to high premiums, which put downward pressure on wages, and induce employers to reduce benefit generosity and charge employees more for coverage. As the average annual premium for family coverage currently... View Details
    Keywords: Price Caps; Health Care and Treatment; Price
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    • March 2022
    • Article

    Gender Gaps in Venture Capital Performance

    By: Paul A. Gompers, Vladimir Muhkarlyamov, Emily Weisburst and Yuhai Xuan
    We explore gender differences in performance in a comprehensive sample of venture capital investments in the United States. Investments by female venture capital investors have significantly lower success rates than investments by their male colleagues when controlling... View Details
    Keywords: Venture Capital; Investment; Performance; Gender
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    • 22 Jul 2008
    • Working Paper Summaries

    Financial Development, Bank Ownership, and Growth. Or, Does Quantity Imply Quality?

    Keywords: by Shawn A. Cole; Banking
    • Research Summary

    Creating ‘Smart’ Policy to Promote Entrepreneurship and Innovation

    By: Karen Mills
    Entrepreneurship is a key to unlocking innovation and fostering regional and national economic productivity. Extensive studies demonstrate that small and young firms contribute to innovation and employment growth. But which of the many types of small firms are... View Details
    • Research Summary

    Inflation Uncertainty and the Wage Bargain

    Joint work with Hans-Joachim Voth, Universitat Pompeu Fabra, Barcelona.

    Trade unions often seem to behave in a more militant fashion when inflation rises. We provide the first theory as to why this should be so. We argue that uncertainty about the rate of inflation... View Details

    • October 3, 2023
    • Article

    The Employer-Educator Partnership That Can Fill U.S. Jobs

    By: Joseph Fuller and Manjari Raman
    Middle-skills workers—those with less than a four-year college education but more than a high school diploma—make up more than 60% of U.S. workers over the age of 25. These workers are the life force that keeps America’s economic engine humming, but, increasingly, as... View Details
    Keywords: Jobs and Positions; Higher Education; Recruitment
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    • February 1999
    • Case

    Lifeline Systems, Inc. (B)

    By: H. Kent Bowen and Marilyn Matis
    In 1997, Lifeline Systems continues to grow its service business to $32 million, 56% of the company's total revenues. More local hospital Lifeline programs turn over their monitoring service to Lifeline Central, expanding the company's subscriber base by 30%. The... View Details
    Keywords: Health Care and Treatment; Information Technology; Expansion; Cost Management; Growth and Development Strategy; Partners and Partnerships; Change; Customer Relationship Management; Service Operations; Age; Investment; Health Industry; Technology Industry; Cambridge; Boston
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    • 31 Jul 2019
    • News

    Activist accountants; Goldman de-silos sustainability; Hong Kong ESG Battle