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  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

or she did a good job." Ashok Malhotra favors "reasonable incentives for short-term performance" and "higher incentives for long-term performance." The rationale, as Mark Evans explains, is that "a CEO must... View Details
Keywords: by Jim Heskett
  • 28 Jan 2020
  • Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that... View Details
Keywords: by Sean Silverthorne
  • Web

HBS Fund - Alumni

technology to educate students, conduct real-world research, and provide lifelong learning to alumni. Faculty, Case Writing, and Research Support HBS in attracting and View Details
  • 08 Sep 2014
  • Research & Ideas

The Strategic Way To Hire a Sales Team

Too often, there's a huge gap between a company's overall business strategy and the way its salesforce operates in the field. In fact, says Frank V. Cespedes, articles and books about strategy rarely take... View Details
Keywords: by Carmen Nobel
  • 31 Mar 2022
  • Blog Post

Setting Interns Up for Success at Your Startup

him onto the team were meaningful. “Everybody was so warm and welcoming, but also some of the sharpest technical, scientific, and business professionals that I’ve worked with,” he shared. “An awesome... View Details
Keywords: Entrepreneurship
  • 01 Jun 2024
  • News

In My Humble Opinion: Career Change

When Wakana Tanaka (MBA 2003) was 13 years old, her father’s new job took the family from their home in Tokyo to Jakarta. It was a big change, not just geographically but also culturally. Tanaka enrolled in an international school where she was encouraged to have her... View Details
Keywords: Michelle Cassidy; recruitment; demographics; Japan
  • January 2018 (Revised January 2020)
  • Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull
A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details
Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry
Related
  • 25 Oct 2010
  • HBS Case

Tesco’s Stumble into the US Market

California retailing's best and brightest talent as it would assuredly do in the UK. Q: As sales remained under plan, Tesco execs halted development of new stores temporarily... View Details
Keywords: by Sean Silverthorne; Retail
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

highly talented employees, who produce great value for the organization but may go about it in ways that test normal work-day structures or departmental rules and cause internal conflict. With insight... View Details
Keywords: by Martha Lagace
  • October 2024
  • Article

Canary Categories

By: Eric Anderson, Chaoqun Chen, Ayelet Israeli and Duncan Simester
Past customer spending in a category is generally a positive signal of future customer spending. We show that there exist “canary categories” for which the reverse is true. Purchases in these categories are a signal that customers are less likely to return to that... View Details
Keywords: Churn; Churn Management; Churn/retention; Assortment Planning; Retail; Retailing; Retailing Industry; Preference Heterogeneity; Assortment Optimization; Customers; Retention; Consumer Behavior; Forecasting and Prediction; Retail Industry
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  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

unpopular and very costly war in Iraq. Meanwhile, countries that used to be called "less developed" became emerging markets, and have invested much more in the View Details
Keywords: by Sean Silverthorne
  • October 2020
  • Case

Michael Phelps: 'It's Okay to Not Be Okay'

By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the greatest of all time—the highs and lows,... View Details
Keywords: Mental Health; Talent and Talent Management; Training; Health; Success; Performance Improvement; Personal Development and Career; Family and Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; Arizona; Sydney; Athens; Beijing; London
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  • October 2016 (Revised November 2016)
  • Case

DO & CO: Gourmet Entertainment

By: Juan Alcácer and Esel Çekin
This case is about a global catering, restaurant, and hospitality company, DO & CO, growing geographically with its existing businesses while also adding new brands to its portfolio. The company had $1 billion in revenues in 2015 from its three divisions: airline... View Details
Keywords: Strategy; International Expansion; Operational Constraints; Three-dimensional Growth; Value-added Approach; Brand Acquisition; Airline Catering; Airline Industry; Event Catering; Hospitality; Profitable Growth; Team Management; Competition; Talent and Talent Management; Corporate Strategy; Operations; Brands and Branding; Value Creation; Globalized Firms and Management; Expansion; Acquisition; Growth and Development Strategy; Food and Beverage Industry; Food and Beverage Industry; Food and Beverage Industry
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  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

In business, good advice is priceless. Managers who are anxious and confused when confronted with corporate challenges can find that a piece of sound advice from a colleague can instill a sense of calm and... View Details
Keywords: by Dina Gerdeman
  • Web

Leadership Fellows | Social Enterprise | Harvard Business School

development throughout the year. Fellows apply their expertise to roles for which they produce immediate results and build long-term capacity within the organization. Launched in 2001, the Leadership Fellows... View Details
  • 01 Feb 2001
  • News

What Makes a Good Leader

latest developments in leadership to HBS alumni and other executives all over the world. What Change Demands of Us, a new Executive Education course developed by the... View Details
Keywords: Management
  • 30 Oct 2017
  • Research & Ideas

Asking Questions Can Get You a Better Job or a Second Date

invasive,” Brooks says. Brooks, who has been fascinated by “why people don’t ask more questions” since grade school, has mulled over this topic in many discussions with her mother, whom she thanks in the study. “My mom, a talented natural... View Details
Keywords: by Rachel Layne
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

time-smart changes (for, say, teachers or health care and service workers). We need to convince business leaders that time affluence is a competitive issue. The war for talent will demand that companies take... View Details
Keywords: by Dina Gerdeman
  • 18 Sep 2012
  • First Look

First Look: September 18

Them In or Revealing Their Best? Reframing Socialization Around Newcomer Self-Expression Authors:Dan M. Cable, Francesca Gino, and Brad Staats Abstract Socialization theory has focused on enculturating new employees such that they View Details
Keywords: Sean Silverthorne
  • Web

Career Re-Entry & Flexible Work - Alumni

company reviews, over 70,000 job listings, virtual recruiting events and a community where users can be honest about their triumphs and failures either as themselves or anonymously. Evolve Evolve is a... View Details