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- All HBS Web
(1,541)
- People (3)
- News (320)
- Research (1,102)
- Events (6)
- Multimedia (1)
- Faculty Publications (587)
- 08 Jul 2014
- First Look
First Look: July 8
upgrading of its channel strategy design that accounted for 46% of North America sales in 2006. Nonetheless, NetApp senior management announced they expected to grow revenue another 30% in fiscal 2007 with... View Details
Keywords: Carmen Nobel
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
head counsel of the French company as their foreign minister. (He was not Panamanian and in fact lived in New York.) The lawyer drafted a treaty that gave Panama a far lower share of the canal revenues than the United States could have... View Details
- 10 Nov 2011
- HBS Case
HBS Cases: Making Lincoln Center Cool Again
performances—while reaching out to the younger demographic and speaking to them in their own language. "Lincoln Center hadn't been cool for a very long time, but it's cool now," says Grossman, the MBA Class of 1957 Professor of View Details
- 13 Jan 2020
- Research & Ideas
Do Private Equity Buyouts Get a Bad Rap?
Lerner, the Jacob H. Schiff Professor of Investment Banking at Harvard Business School, who leads the Entrepreneurial Management Unit. “Our paper reveals some very attractive and socially beneficial aspects of the private equity industry,... View Details
- 01 Oct 1997
- News
W. Hall Wendel, Jr.
economy was entering a recession. Great timing!" Leading a group of seven other Polaris managers and joined by his late father, William (MBA '40), he acquired the unit, accomplishing one of corporate America's first LBOs. "We signed the... View Details
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
data, the algorithm learns to predict the outcome from the input data. Unsupervised learning. In this case, using unlabeled data, the algorithm learns the inherent structure from the input data. Either machine learning approach is only as good as the humans who are... View Details
Keywords: by Michael Blanding
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
financial performance. Many companies have experienced profitless revenue growth. Scorecard measures of the incidence of unprofitable customers and the magnitude of losses from unprofitable relationships focus the organization on View Details
Keywords: by Robert S. Kaplan
- December 2020 (Revised April 2021)
- Case
Arcos Dorados: A QSR Recovery Plan
By: Forest Reinhardt, José B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s... View Details
Keywords: Agribusiness; Animal-Based Agribusiness; Plant-Based Agribusiness; Customer Value and Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-Cultural and Cross-Border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility and Impact; Strategic Planning; Food and Beverage Industry; Agriculture and Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; Chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad and Tobago
Reinhardt, Forest, José B. Alvarez, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados: A QSR Recovery Plan." Harvard Business School Case 721-023, December 2020. (Revised April 2021.)
- 14 Jan 2019
- Op-Ed
These 4 CEOs Created a New Standard of Leadership
financial strength, increasing annual revenues to $12 billion while reducing costs. A $3.6 billion fundraising campaign further strengthened its balance sheet. With the help of a skilled team of physician leaders and administrators, John... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
algorithm uncovers two distinct behavioral types: "leaders" and "managers." Leaders focus on multi-function, high-level meetings, while managers focus on one-to-one meetings with core functions. Firms with leader CEOs are on average more... View Details
Keywords: Sean Silverthorne
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
transportation service."5 A section of the Interstate Commerce Act stated that it "was unlawful for anyone to take control or management in a common interest of two or more carriers without getting ICC's approval."... View Details
- 05 May 2015
- First Look
First Look: May 5
questionable behaviors during the financial crisis and individual acts of unethical behavior in many spheres of society. When considered together, these actions have had large-scale impact on the economic landscape. In this paper, we discuss recent streams of research... View Details
Keywords: Carmen Nobel
- 01 Jun 2024
- News
Quantum Leap
quantum computing. Qubit is shorthand for “quantum bit,” a bit being the basic unit of information used in digital, or classical, computing. The equipment required to manage even 100 qubits would pack the room, floor to ceiling. SEEQC,... View Details
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
the last major consumer packaged goods advertiser to stay with a 15 percent fee, is moving in this new direction. It is sometimes a pragmatic pathway to managing risk, uncertainty, and performance for the long-term benefit of both... View Details
- Web
Information Technology - Institute For Strategy And Competitiveness
Create standardized templates for medical conditions to improve usability and highlight the information most pertinent to management of a specific condition. Collect structured data , rather than free text, in patient records. Allow easy... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
- 17 Nov 2009
- First Look
First Look: Nov. 17
the global economy. Download the paper: http://www.hbs.edu/research/pdf/10-037.pdf Management and the Financial Crisis (We have Met the Enemy and He Is Us ) Author:William A. Sahlman Abstract The financial crisis of 2008-2009 has revealed... View Details
Keywords: Martha Lagace
- 30 Sep 2008
- First Look
First Look: September 30, 2008
management may motivate managers to operate with insufficient labor levels, which, in turn, degrades profitability. Download the paper: http://www.hbs.edu/research/pdf/09-040.pdf Cases & Course... View Details
Keywords: Martha Lagace
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
NOTE FOR FOUNDERS: See "Application Process for Founders" section below for details about limitations on capital raised and revenue generated. Your job is based full-time in Africa (one of the 54 recognized states in Africa or 10... View Details
- 30 Oct 2012
- First Look
First Look: October 30
lowering his revenues. He has to decide how to manage his banking relationships, the caliber of staff he needs, and react to the declining revenue while maintaining the confidence of his board. About to... View Details
Keywords: Sean Silverthorne