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Show Results For
- All HBS Web
(1,513)
- People (3)
- News (308)
- Research (1,086)
- Events (5)
- Multimedia (1)
- Faculty Publications (572)
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
financial performance. Many companies have experienced profitless revenue growth. Scorecard measures of the incidence of unprofitable customers and the magnitude of losses from unprofitable relationships focus the organization on View Details
Keywords: by Robert S. Kaplan
- 25 Nov 2013
- Working Paper Summaries
Standard-Essential Patents
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
verification process, NetaCarbon helps pro-climate businesses to unlock their full potential by expanding revenue sources and customer reach, ultimately accelerating climate impact globally through the carbon market. Grace's role prior to... View Details
- Web
Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School
expand the size and revenues of Lehman Brothers. The firm bought Neuberger Berman in 2003 and H. A. Schupf in 2007, assuming its place in the wealth and asset management business and offering advice to... View Details
- Web
Social Enterprise - Faculty & Research
significant discretion. Corporate philanthropy is our setting to study how a differentiated structural element—the corporate foundation—constrains the influence of individual senior managers and directors on corporate strategy. Our... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
algorithm uncovers two distinct behavioral types: "leaders" and "managers." Leaders focus on multi-function, high-level meetings, while managers focus on one-to-one meetings with core functions. Firms with leader CEOs are on average more... View Details
Keywords: Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
the last major consumer packaged goods advertiser to stay with a 15 percent fee, is moving in this new direction. It is sometimes a pragmatic pathway to managing risk, uncertainty, and performance for the long-term benefit of both... View Details
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
Last year, the pioneering Black-owned global asset management firm Brown Capital Management found itself at a crossroads. The secret to its success had been a deliberately diverse hiring strategy, but with... View Details
- Web
Information Technology - Institute For Strategy And Competitiveness
Create standardized templates for medical conditions to improve usability and highlight the information most pertinent to management of a specific condition. Collect structured data , rather than free text, in patient records. Allow easy... View Details
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
those joining investment funds/vehicles. NOTE FOR FOUNDERS: See "Application Process for Founders" section below for details about limitations on capital raised and revenue generated. Your job is based full-time in Africa (one of the 54... View Details
- 01 Sep 2023
- News
Case Study: The Home Team
home repairs he was having to undertake. Then president of a 115-year-old independent Catholic school for boys, Kennealey had managed construction projects and budgeted for aging buildings’ capital expenses like boilers and HVAC systems;... View Details
- 30 Oct 2012
- First Look
First Look: October 30
lowering his revenues. He has to decide how to manage his banking relationships, the caliber of staff he needs, and react to the declining revenue while maintaining the confidence of his board. About to... View Details
Keywords: Sean Silverthorne
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
management and digital marketing tools for entertainment venues and sports teams (largely unused during the pandemic), switched to targeting small- and medium-sized traditional businesses struggling to survive. Fourth Quadrant: Firms... View Details
- 04 Mar 2014
- First Look
First Look: March 4
distributed in class. Purchase this case: http://hbr.org/product/dongfeng-nissan-s-venucia-c/an/714016-PDF-ENG Harvard Business School Case 812-061 Accretive Health Mary Tolan, CEO Accretive Health, examines whether to expand the company's operations in hospital View Details
Keywords: Sean Silverthorne
- Web
HBS - Financials | Supplemental Financial Information
Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial Information Supplemental Financial Information Revenues HBS funds its operations with cash from three primary sources: MBA tuition and fees; earned income from... View Details
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
to the challenge. Think of it as a new strategic initiative facing huge execution challenges. These require senior management to get the best information they can about barriers to execution, and it requires trust and commitment. That... View Details
Keywords: by Dina Gerdeman
- 17 Nov 2009
- First Look
First Look: Nov. 17
the global economy. Download the paper: http://www.hbs.edu/research/pdf/10-037.pdf Management and the Financial Crisis (We have Met the Enemy and He Is Us ) Author:William A. Sahlman Abstract The financial crisis of 2008-2009 has revealed... View Details
Keywords: Martha Lagace
- 30 Sep 2008
- First Look
First Look: September 30, 2008
management may motivate managers to operate with insufficient labor levels, which, in turn, degrades profitability. Download the paper: http://www.hbs.edu/research/pdf/09-040.pdf Cases & Course... View Details
Keywords: Martha Lagace
- 01 Sep 2003
- News
Kumar Mahadeva
Cognizant provides application outsourcing services and 24/7 software project management for a small but intensely loyal client base of large U.S. and European companies. Widely praised in the business press for its innovation and growth,... View Details
- 07 May 2013
- First Look
First Look: May 7
return on their flagship investment. Purchase this case: http://hbr.org/search/113058-PDF-ENG Harvard Business School Case 313-110 Google's Project Oxygen: Do Managers Matter? Google's Project Oxygen started with a fundamental question... View Details
Keywords: Carmen Nobel