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Show Results For
- All HBS Web
(4,561)
- People (12)
- News (1,626)
- Research (1,868)
- Events (13)
- Multimedia (75)
- Faculty Publications (992)
- 20 Jan 2022
- Op-Ed
3 Steps to Help Companies Rebuild Trust During the Pandemic
Washingtonian magazine, said in an opinion piece last May that employees working from home should worry about keeping their jobs. She noted “if the employee is rarely around,” there is a “strong incentive to... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 10 May 2019
- News
Bringing Art to the People It Depicts
Kasseem Dean (OPM 50, 2017), known in the music world as Swizz Beatz, was used to seeing Gordon Parks’ photographs in meetings with business partners and at the homes of friends who were not African... View Details
- 01 Mar 2012
- News
Learning to Speak the Language of Business
companies with a commanding presence in their home markets. But to call Mikitani’s company, Rakuten, the Amazon.com of Japan would overlook fundamental differences for customers and merchants alike. “We... View Details
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
formal permission—which almost never was granted—before importing distant signals. 8 The FCC's restrictions may have slowed cable's expansion into urban markets, but the overall rate of growth for the industry actually accelerated during the late 1960s. The total... View Details
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 09 May 2024
- Research & Ideas
Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing
interactions that matter most are not with the people you work with closely every day, such as people in your home department. Instead, the real influence comes from colleagues whose intellectual pursuits are vastly different from your... View Details
Keywords: by Ben Rand
- November 2013
- Article
Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping
By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella
Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details
Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States
Avery, Jill, Thomas Steenburgh, John A. Deighton, and Mary Caravella. "Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping." GfK Marketing Intelligence Review 5, no. 2 (November 2013).
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
Aryans invading India from the north and conquering the darker-skinned native Dravidians. The first fairness cream, Afghan Snow, hit the Indian market in 1919, although home remedies had been passed down even earlier from generation View Details
- 01 Jun 1999
- News
Conference Brings Global Perspective to Cape Town
visits to South Africa's Kruger National Park, Victoria Falls in Zimbabwe, or other game reserves on the continent. Reflecting on their experiences at the conference, alumni were enthusiastic. Edward F. ("Ted") Fischer (71st PMD) found... View Details
Keywords: Susan Young
- 06 Nov 2018
- Research & Ideas
8 Ways to Make Olympic Stadiums Useful After the Games End
Stadium (with 85,600 seats) was reconfigured into Turner Field, capacity 50,000, over a period of seven months and a cost of $200 million. The retrofit worked well for 20 years, when the site served as home View Details
- 01 Nov 1999
- Research & Ideas
Companies, Cultures and the Transformation to the Transnational
employment commitments and the need to promote employees within the organization further encourage Japanese companies to expand operations at home while reaching foreign... View Details
- 01 Aug 2016
- Research & Ideas
Retail Execs Underplay Current Performance to Investors--but Why?
unreported numbers said. It’s startling to find that managers are not even neutral; they’re somewhat negative.” RESEARCHERS CREATE FORECASTING MODEL To test their ideas, the researchers studied 50 big-box... View Details
- February 2022
- Case
Cleveland Clinic Abu Dhabi
By: Linda A. Hill and Emily Tedards
In 2006, the Cleveland Clinic and Mubadala Investment Company partnered with a bold ambition to deliver world class healthcare in the United Arab Emirates. In 2015, after nearly a decade of planning and construction, Cleveland Clinic Abu Dhabi opened its doors. By... View Details
Keywords: Organizational Behavior; Culture; Alignment; Organizational Effectiveness; Purpose; Impact; Leadership Development; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Teams; Team Dynamics; Teamwork; Team Effectiveness; Trust; Talent; Talent Development And Retention; Psychological Safety; Organizational Evolution; Coaching; Board; Analytics; Innovation; Data; Data Visualization; Digital Technology; Digital; Customer Experience; Experimentation; Change Management; Data-driven Decision-making; Debates; Ecosystem; Partnership; Telemedicine; Sustainability; Global Organizations; Local; Hospital; Healthcare; United Arab Emirates; Health Care and Treatment; Partners and Partnerships; Globalization; Quality; Organizational Culture; Mission and Purpose; Innovation and Management; Information Technology; Joint Ventures; Leadership; Performance Effectiveness; Abu Dhabi; United Arab Emirates
Hill, Linda A., and Emily Tedards. "Cleveland Clinic Abu Dhabi." Harvard Business School Case 422-058, February 2022.
- 06 Sep 2022
- Blog Post
To Go-Go: A Foodtech Startup Serves Up Scale in Latin America
it has been easy. While the pandemic boosted demand for home delivery, it also forced the fledgling startup to navigate a business environment that was suddenly characterized by fear and uncertainty. And... View Details
- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
comes home with something for a child and the child hates it, this good feeling can go out the window, and frustration can become the governing perception." Take time to extract meaning from data. Too... View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
better, the system would work well with alternative energy sources such as wind and solar power, unlike the existing energy system, which has a tough time with renewables. Potentially, customers would be able to sell unneeded renewable... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: Freeing Patient Data to Enable Innovation
in the industry that have obvious inefficiencies and solving those directly. Corbin turned back to the problem of customer service. "I'd pay attention to hospital systems and... View Details
- 01 Oct 2021
- Research & Ideas
Dying to Lead: How Reaching the Top Can Kill You Sooner
during the course of their careers, from the value of their homes to the promotions they received. Nicholas also verified whether workers attended prestigious GE training retreats. "Higher-ranked employees... View Details
Keywords: by Jay Fitzgerald