Operations - Publications - Faculty & Research

01 Dec 2011
News

Ticktock

Sleepyheads, Beware: An alarm clock that doesn’t mess around. Photo courtesy Nanda Home Related Links Watch Nanda explain Clocky See Tocky, the newest product Purchase the original Clocky case Purchase the "Life After Clocky" case In the spring of 2005, media outlets... View Details

Keywords: Carmen Nobel; viral marketing; Computer and Electronic Product Manufacturing; Manufacturing

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Search Fund Fellowship | MBA

operating companies in underserved communities, specifically those that have not traditionally attracted Harvard Business School (HBS) MBAs. The Search Fund Fellowship provides financial support of $65,000 per year to a select number of... View Details

01 Mar 2012
News

School’s Financial Picture Brighter than Expected

School’s operating revenue. Gifts from alumni and friends are another major source of income, and 2011 proved to be a highly successful year for fundraising. The total dollar value of new gifts increased by $30 million over the year... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

01 Apr 1999
News

Africa Business Club Discusses Continent's Opportunities

organizational leaders of more than thirty companies now operating in Africa, including Colgate-Palmolive and Merrill Lynch. The day concluded with a reception that allowed HBS students and alumni with professional aspirations or... View Details

01 Jun 1999
News

Myra Hart Named to Professorship

firmly rooted in practice. She was one of four founding officers of Staples, the office supplies superstore. She subsequently served as the company's vice president of operations and group vice president of growth and development. Prior... View Details

01 Dec 2005
News

Trillion-Dollar Fixer-Upper

investments have fallen. Today, returns, expressed in real estate parlance as cap rates, have declined to levels last seen just before the 1989 crash. (A property’s cap rate is calculated by dividing cash flow from operations by the... View Details

Keywords: Roger Thompson; Real Estate

07 Oct 2002
Research & Ideas

What Leaders Need to Do To Restore Investor Confidence

to go outside them in terms of conduct or operations or strategy"; and also the belief systems, which don't simply set forth a list of Thou shalt nots, but which address what the organization positively stands for in terms of... View Details

Keywords: by Harvard Management Update

19 Jul 2021
Blog Post

Building a Powerful Network of Talent at American Tower

American Tower is an owner and operator of wireless and broadcast communications infrastructure in 23 countries. Therefore, even if you haven’t heard the American Tower name, it’s very likely you’ve utilized their service. As Vice... View Details

Keywords: Technology; Telecommunications

27 Aug 2019
Blog Post

Meet the PRIDE Club

came from a tech background after working in operations and product in Uber and ofo (a bike-sharing tech company) for four years. Alex decided to attend HBS to take a break from the hectic startup life and to explore different industries... View Details

04 Mar 2022
Blog Post

Advice from My HBS Career Journey in Renewable Energy

our wind, solar, and battery storage development efforts in a few different regions. I got a lot of really amazing experience from an operator perspective, and I learned about how renewable energy projects are built and all of the... View Details

24 Sep 2024
Blog Post

Climate Finance in Africa: Health, Self-Interest, Avoided Future Cost

quantified the time benefit where the BRT is measured, so far, as reducing a 90-minute trip to 45 minutes. With a projected average of 300,000 boardings per day times say 30 minutes saved, this is arguably a savings of 6,000 person-days per View Details

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Board Diversity Network: 2024 Fall Events Recap - Blog: RGE Report

avoid limiting yourself to a narrow swim lane ; your input will be needed on a breadth of topics. For example, **if you have operations expertise, use it—**having comprehensive knowledge of operations can... View Details

26 Feb 2021
News

Latinx on Boards; High-Tech Reforestation

of planting manually, and drones can be operated day and night, can replant forests immediately following fires, and can access difficult terrain that would be dangerous for people. Dodi says the company takes a holistic approach to each... View Details

Keywords: Margie Kelley

01 Apr 2002
News

Q&A - Mark Fields

sit at meetings, for example — whereas in other aspects of life, everybody is treated the same. How do you operate in such a different environment? I spent the first year developing a strategic operating... View Details

Keywords: auto; Mazda; Ford; Mark Fields; Machinery Manufacturing; Manufacturing

01 Jun 2005
News

Better than Cash

area, having served more than 250 nonprofits and providing consulting services worth approximately $1.5 million annually, says HBSA/NC president Sean Jacobsohn (MBA ’98). Nonprofits across the country are under increasing pressure to professionalize their View Details

Keywords: Margie Kelley; CAP; HBS; nonprofits; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

September 2018
Article

Discretionary Task Ordering: Queue Management in Radiological Services

By: Maria Ibanez, Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats

Work-scheduling research typically prescribes task sequences implemented by managers. Yet employees often have discretion to deviate from their prescribed sequence. Using data from 2.4 million radiological diagnoses, we find that doctors prioritize similar tasks... View Details

Keywords: Discretion; Scheduling; Queue; Healthcare; Learning; Experience; Decentralization; Operations; Service Operations; Service Delivery; Performance; Performance Effectiveness; Performance Efficiency; Performance Improvement; Performance Productivity; Decisions; Time Management; Cost vs Benefits; Health Industry

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01 Jun 2008
News

New Face at Facebook

“It was the shot heard ’round Silicon Valley: Internet upstart Facebook, Inc. raided search giant Google, Inc. for a No. 2 executive it hoped would turn the social-networking Web site into a major moneymaker,” declared the Los Angeles Times (March 5, 2008). The... View Details

Keywords: News, Library, Internet, and Other Services; Information

19 Oct 2016
Blog Post

Reflections From My First Month at HBS

takes time, conversation, and vulnerability to build these type of relationships. Leadership. This is a topic we often talk about, a topic we always think about. At first it’s quite surprising that it appears even in an Operations or... View Details

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Curriculum | MBA

key disciplines. Fall Term Finance 1 Financial Reporting & Control (FRC) Leadership & Organizational Behavior (LEAD) Marketing Technology & Operations Management (TOM) Strategy Spring Term Data Science & AI for Leaders Business,... View Details

01 Apr 1999
News

WSA Conference Focuses on Reaching Goals

Judy Haberkorn (111th AMP), president of Public and Operator Services at Bell Atlantic, to Pamela A. Thomas-Graham (MBA '88/JD '89), a partner at McKinsey & Company, to Joan Helpern, president and CEO of Joan & David Shoes, the conference... View Details

Keywords: Eileen K. McCluskey

Publications