infrastructure - Publications - Faculty & Research

February 2023
Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details

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September 2006 (Revised October 2007)
Module Note

Platform-Mediated Networks: Definitions and Core Concepts

By: Thomas R. Eisenmann

Defines platform-mediated networks and introduces concepts central to their study. First, it defines networks and network effects; explains how network effects influence users' willingness-to-pay for network access; describes factors that determine the strength of... View Details

Keywords: Consumer Behavior; Network Effects; Digital Platforms; Information Technology; Information Infrastructure; Digital Platforms

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Profile

Philippe Rival

friend Sébastien. We met at VINCI Construction while working on bids for new infrastructure projects in Canada. All the while, I have seen him grow and succeed in his career as a builder and manager while staying true to his convictions... View Details

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Strategy Awards & Honors - Faculty & Research

2023 Thinkers50 Radar list—a list of 30 "up-and-coming thinkers whose ideas we predict will make an important impact on management thinking in the future." 2022 Frank Nagle : Received a GitHub Research Grant in 2022. Frank Nagle : Received a Linux Foundation Core View Details

06 Jul 2011
Research & Ideas

Are You a Level-Six Leader?

mission. Former Hewlett-Packard CEO Mark Hurd is an excellent example of a level-four leader. Under his watch HP's stock price more than doubled, but he decimated the infrastructure and intellectual seed corn (R&D) of the company to... View Details

Keywords: by Mitch Maidique

16 Jul 2013
First Look

First Look: July 16

resource-management issues, the author argues, water, electricity, and transit deserve the greatest focus. Every other service a competitive city provides-functional housing, schools, hospitals, stores, police and fire departments, heating, cooling, waste... View Details

Keywords: Anna Secino

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Case Studies - Social Impact Collaboratory

parameters a way to integrate financial and impact management. Meridiam Infrastructure Africa: Madagascar Airports (218068) by Shawn Cole and Lynn Schenk FEBRUARY 2018 (REVISED DECEMBER 2019) This case examines an asset class critical to... View Details

06 Nov 2008
Op-Ed

Selling Out The American Dream

to spend at the same level. Christmas retail sales will be an early indicator. But, not to worry, the Federal government promises to come to the rescue, with both parties supporting a fiscal stimulus in the form of tax rebates and View Details

Keywords: by John Quelch

August 2013 (Revised December 2014)
Case

Taking Dell Private

By: David J. Collis, David B. Yoffie and Matthew Shaffer

In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The company, which he had founded in his dorm room as a college freshman and which had made him the youngest Fortune 500... View Details

Keywords: Strategy; Going Private; The PC Market; Market For Corporate Control; Corporate Strategy; Leveraged Buyouts; Change Management; Private Equity; Market Entry and Exit; Private Ownership; Information Infrastructure; Applications and Software; Internet and the Web; Computer Industry; Technology Industry; United States

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22 Feb 2022
News

New Urban Order

By 2050, nearly 70 percent of the world’s population will live in cities, according to a 2018 UN report, up from 55 percent today. That means making room for and creating the infrastructure for another 2.5 billion people to live, work,... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

May 2012
Case

BoldFlash: Cross-Functional Challenges in the Mobile Division

By: Michael Beer and Rachel Shelton

Roger Cahill has spent less than a year as head of the Mobile Division of BoldFlash, a flash memory component maker. On the corporate level, BoldFlash has adapted to an evolving and difficult marketplace, but the Mobile Division is struggling. The four groups within... View Details

Keywords: United States; Massachusetts; Morale; Human Resource Management; Technology; Leadership; Opportunities; Organizational Design; Conflict and Resolution; Product Development; Change Management; Information Infrastructure; Business Processes; Manufacturing Industry; Electronics Industry; Massachusetts

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CSV in Practice - Institute For Strategy And Competitiveness

address lack of health-seeking behavior Packaging of OTC medicines to reflect consumers’ limited spending power A dense network of local distributors to reduce stock-outs Frequent health camps for physicians in rural areas Microfinance partners to improve healthcare... View Details

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HBS - Financials | Supplemental Financial Information

include, for example, Harvard Business Review’s printing expense. They also include strategic investments in digital infrastructure and content designed to extend the group’s record of consistent growth at a time of significant change in... View Details

12 Sep 2023
Blog Post

Harvard Climate Entrepreneurs Circle: Taking Climate Solutions from Idea to Action, Faster

It looks like a sleek box. But the story behind it is far more interesting. I remember the first time I spoke with Aatish Patel (HES 2022), now cofounder and CEO of XCharge Energy. He had zeroed in on a problem with electric vehicle charging in the U.S.: EV chargers... View Details

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

Buyers and sellers in mature industrial markets can turn single transactions into long-term beneficial relationships by a deeper understanding of the complex connection between the two, says Harvard Business School professor Narakesari Narayandas. A "must-do"... View Details

Keywords: by Martha Lagace

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Strategy & IT - Institute For Strategy And Competitiveness

capabilities of smart, connected products and outline the entirely new technology infrastructure that companies will be required to build and support behind them. To understand the effects of smart, connected products on industry... View Details

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Research - Health Care

The CommunityConnect case management program for Medicaid beneficiaries is run by Contra Costa Health, a county safety net health system in California. Case management infrastructure modestly improved Covid-19 vaccine uptake in a... View Details

23 Mar 2023
News

Winners Crowned in 2023 Alumni New Venture Competition

management business aimed at creating the philanthropic infrastructure for public high schools in the US. It aims to raise $30B annually and manage over $300B in assets to support public education. Michael Bor, MBA 2003, CEO Region:... View Details

23 May 2018
News

Abigail P. Johnson, MBA 1988

two daughters—Johnson conquered every challenge that came her way and methodically set about transforming the company. In 2014 she was appointed CEO and in 2016, she took on the role of chairman. Her stellar track record includes streamlining the technology View Details

Keywords: Susan Young

January 2023 (Revised April 2023)
Case

Cobalt Robotics: Scaling Workplace Robotics

By: Jeffrey F. Rayport, Nicole Tempest Keller and Kyung Keun Park

Founded in 2016, Cobalt Robotics, based in Fremont, California, was a Robot-as-a-Service (RaaS) company that built autonomous workplace robots that were designed to replace or supplement human security guards. Outfitted with over 60 sensors, Cobalt robots patrolled... View Details

Keywords: Information Infrastructure; Disruptive Innovation; Innovation and Invention; Marketing Strategy; Marketing Channels; Customers; Technology Industry; United States; California

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