Telecommunications - Publications - Faculty & Research

January 1982
Case

May 1991 (Revised April 2008)
Case

The Japanese Facsimile Industry in 1990

Japanese firms dominate the facsimile machine industry, accounting for more than 90% of worldwide sales. This case explores the reasons for this dominance. View Details

Keywords: Globalized Markets and Industries; Industry Structures; Business and Government Relations; Competition; Telecommunications Industry; Japan

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01 Jun 2012
News

Think Locally, Act Globally

Issue Focus: The Global Manager Mittal Issue Focus: The Global Manager Around the World They Call Him Mr. China Bringing Global Back Home In 1976, in India’s Punjab region, 18-year-old Sunil Bharti Mittal (OPM 27, 1999) borrowed a modest sum from his father and founded... View Details

Keywords: Garry Emmons; Telecommunications; Telecommunications

15 Jun 2021
News

The Path out of Polarization

Image by John Ritter It’s not just that Americans can’t find a middle ground on tax policy or abortion rights anymore—political polarization has sunk to a depth from which Americans can no longer see eye to eye on what is fact and what is not. In their case about the... View Details

Keywords: Jen McFarland Flint; Telecommunications; Telecommunications

27 Jul 2015
News

Will Samsung Pay Pay Off?

Keywords: mobile pay; Samsung; Apple; Google; Telecommunications; Telecommunications

29 May 2006
Research & Ideas

Why CEOs Are Not Plug-and-Play

manager's skills. When the telecommunications industry was deregulated and challenged by new entrants, for instance, few former Bell Systems managers were able to successfully transition to the fast-moving, entrepreneurial,... View Details

Keywords: by Boris Groysberg, Andrew N. McLean & Nitin Nohria; Employment

31 Mar 2002
What Do You Think?

Is This the Decade of the Investor?

influx of foreign capital helped finance investments in new technology, one might also conclude that U.S. employees and consumers benefited to a significant degree at the expense of foreign investors. This is particularly true for money invested in new Internet... View Details

Keywords: by James Heskett

15 Oct 2019
News

Engaging More Deeply with Business in Africa

visitors. “We are focusing on initiatives targeted to improve the economic prosperity of the people.” The message resonated with the HBS group, who visited 20 companies in Nairobi and Mombasa, Kenya; and Lagos, Nigeria, ranging from a financial services operation to a... View Details

01 Sep 2014
News

Alumni Achievement Awards 2014

meaningful, they are by definition hard.” Weeks has led Corning through some of the brightest and darkest times in the company’s 163-year history. After investing heavily in fiber optics, Corning’s stock plummeted when the View Details

14 Feb 2005
Research & Ideas

The World in Your Palm?

rather by telecommunications carriers. It's the carriers who create design specifications for the manufacturers to meet, and services are largely tied into the carrier's proprietary network. "There are lots of things we'd like to put... View Details

Keywords: by Sean Silverthorne

21 Sep 2010
First Look

First Look: September 21, 2010

heterogeneous telecommunication costs arising from different regulatory regimes) strengthens our results. Download the paper: http://www.hbs.edu/research/pdf/11-023.pdf Employee Selection as a Control System Author:Dennis Campbell... View Details

Keywords: Sean Silverthorne

01 Oct 2000
News

Laura Scher of Working Assets

socially responsible Working Assets Money Market Fund. Working Assets Funding Service emerged from the fund entity in 1988 and now operates various enterprises, with telecommunications as its core service. The company purchases... View Details

Keywords: Marguerite Rigoglioso

01 Jun 1996
News

Reinventing Marketing

such as telecommunications and financial services are replacing the consumer goods industry as the testing ground of marketing innovation. To keep pace with these dramatic shifts in the business world, says Quelch, "marketing researchers... View Details

Keywords: Mary Jane Higgins; Illustration by Peter Hoey

06 Jun 2013
News

Exploring the American Dream: From Pakistan to HBS

Keywords: Telecommunications; Telecommunications; Telecommunications

12 Aug 2008
First Look

First Look: August 12, 2008

unexpectedly in the midst of chaos brought by the resistance of its staff who feared losing their civil servant status after privatization. Also facing Mao was the forthcoming deregulation of the telecommunication industry on the island... View Details

Keywords: Sean Silverthorne

26 Sep 2006
First Look

First Look: September 26, 2006

expenditures for telecommunications and information technology. One option is to hand over management of its telecom and IT networks to its vendors. Explores the pros and cons of such an outsourcing arrangement for a company in an... View Details

Keywords: Sean Silverthorne

27 Sep 2018
Working Paper Summaries

Ratcheting, Competition, and the Diffusion of Technological Change: The Case of Televisions Under an Energy Efficiency Program

Keywords: by Tomomichi Amano and Hiroshi Ohashi; Telecommunications; Entertainment & Recreation

April 1993
Teaching Note

Grupo Industrial Alfa, S.A.,1982 (TN)

By: Timothy A. Luehrman

Teaching Note for (9-292-008). View Details

Keywords: Cash Flow; Borrowing and Debt; Restructuring; Rights; Business Strategy; Negotiation; System; Business Conglomerates; Currency Exchange Rate; Telecommunications Industry; Telecommunications Industry; Mexico

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January 2018 (Revised May 2018)
Case

AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century

By: Daniel P. Gross and William R. Kerr

By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details

Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States

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May 1995 (Revised April 1998)
Case

AT&T Paradyne

By: Robert S. Kaplan

A company making data communication devices has adopted a Total Quality philosophy for working with suppliers, employees, and customers. The finance group finds its existing cost system has become obsolete because of a shift from manual to automatic production... View Details