Publications

February 2003 (Revised August 2004)
Case

Flextronics: Deciding on a Shop Floor System for Producing the Microsoft Xbox

By: Jeffrey T. Polzer and Alison Berkley Wagonfeld

Jim McCusker must guide a group decision-making process aimed at getting input and buy-in from key people in California, Mexico, and Austria to choose a shop floor IT system for Flextronics. McCusker is Flextronics' account manager for the Microsoft Xbox project.... View Details

Keywords: Groups and Teams; Decision Making; Power and Influence; Geographic Location; Problems and Challenges; Leadership; California; Mexico; Austria

24 May 2021
Blog Post

Rebekah Emanuel: Host of Season 3 of the Climate Rising Podcast

Rebekah Emanuel (MBA 2015), Director of Social Entrepreneurship for the Harvard Innovation Labs (i-Lab) and host of the third season of the BEI’s Climate Rising podcast, reflects on the role of entrepreneurship in confronting climate... View Details

06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

other side of the Zoom call after we hang up?” Perlow asks. Just being aware that another group might have a different view of the meeting—reinforced by their own collective positive or negative energy—can help make everyone more... View Details

Keywords: by Michael Blanding

2012
Working Paper

When Performance Trumps Gender Bias: Joint versus Separate Evaluation

By: Iris Bohnet, Alexandra van Geen and Max H. Bazerman

We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details

Keywords: Prejudice and Bias; Selection and Staffing; Behavior; Groups and Teams; Decision Making; Performance Evaluation; Gender

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2016
Article

Recursive Mentalizing and Common Knowledge in the Bystander Effect

By: Kyle A. Thomas, Julian De Freitas, Peter DiScioli and Steven Pinker

The more potential helpers there are, the less likely any individual is to help. A traditional explanation for this bystander effect is that responsibility diffuses across the multiple bystanders, diluting the responsibility of each. We investigate an... View Details

Keywords: Bystander Effect; Diffusion Of Responsibility; Volunteer's Dilemma; Common Knowledge; Theory Of Mind; Behavior; Theory

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14 Jul 2023
Blog Post

Building a Culture of Awareness and Accountability in your Organization

individuals, and organizations that leaders can be proud to helm. Danika Manso-Brown is the founder of Manso Brown Group, an equity and inclusion education consultancy, and co-founder of Spoken Verb, a collaborative arts performance group... View Details

Keywords: All Industries

01 Sep 2023
Blog Post

Harvard Business School Announces 2023 Goldsmith Fellows

nonprofit and public sector organizations and demonstrate a strong commitment to continued career paths in these areas. New recipients are invited to participate in events with current and former recipients as well as local social... View Details

March 2007 (Revised August 2009)
Case

Aurolab: Bringing First-World Technology to the Third-World Blind

By: V. Kasturi Rangan

Aurolab is the in-house producer of IOLs (required in cataract surgery) for the Aravind Eye Care System, a group of charity hospitals with the largest volume of eye surgery in the world. Aurolab's manufacturing capability and capacity had long exceeded the requirements... View Details

Keywords: Emerging Markets; Production; Mission and Purpose; Performance Capacity; Nonprofit Organizations; Corporate Strategy; India

September 2021 (Revised November 2021)
Case

Kwame Owusu-Kesse at the Harlem Children's Zone

By: Jon M. Jachimowicz

Do you—as leader, an individual within an organization, or running your own business—know when to say yes and when to say no? How do you make decisions about your own career and life? How do you counsel others who ask you for career and life insights?... View Details

Keywords: COVID-19 Pandemic; Leadership; Corporate Social Responsibility and Impact; Decisions; Nonprofit Organizations; Personal Development and Career; Growth and Development Strategy; Race; Social Issues; New York (city, NY)

2013
Working Paper

J. Richard Hackman (1940-2013)

By: Ruth Wageman and Teresa M. Amabile

When J. Richard Hackman died in Cambridge, Massachusetts, on January 8, 2013, psychology lost a giant. Six and a half feet tall, with an outsize personality to match, Richard was the leading scholar in two distinct areas: work design and team effectiveness. In both... View Details

Keywords: Social Psychology; Organizational Design; Groups and Teams; Personal Development and Career; Education Industry; Cambridge

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Web

The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

through the lens of their own times and particular biases. 12 Paul R. Lawrence, ca. 1960 HBS Archives Photograph Collection Mayo and Roethlisberger helped define a new curriculum focus, one in alliance with Dean Donham’s desire to address View Details

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

in a quick scan of a resume,” DeCelles says. “They whitened their resumes because they wanted to appear more mainstream.” Different minority groups use different whitening techniques Asian applicants often changed foreign-sounding names... View Details

Keywords: by Dina Gerdeman

Program

Rising Generation in the Family Enterprise

critical decisions. Learning alongside a select group of generational peers, you will crystallize priorities and develop a plan of action to guide the next phase of your life and career—and the next phase of the business. Details Address... View Details

September 1992 (Revised August 2004)
Supplement

Martin Marietta: Managing Corporate Ethics (C2)

By: Lynn S. Paine

A jury must decide whether an employee, discharged for misusing company time and filling out false time cards for work on U.S. government contracts, has been wrongfully terminated. Designed to show how the human resource manager's perspective on employee discipline... View Details

Keywords: Ethics; Governance Compliance; Policy; Resignation and Termination; Perspective

August 2008 (Revised October 2011)
Case

The Redgrove Axial Workshop

By: Michel Anteby and Mikell Hyman

Marc Fontaine, a new manager at a global manufacturing concern, is on a fast-track to a senior managerial position. One morning, in a storage room, he discovers some ornamental artifacts made with the same materials used for official production. He suspects workers... View Details

Keywords: Ethics; Managerial Roles; Production; Groups and Teams; Behavior

Article

MIT Roundtable on Corporate Risk Management

By: Robert C. Merton

Against the backdrop of financial crisis, a distinguished group of academics and practitioners discusses the contribution of financial management and innovation to corporate growth and value, along with the pitfalls and unintended consequences of such innovation.... View Details

Keywords: Financial Crisis; Market Participation; Finance; Innovation and Invention; Growth and Development Strategy; Value; Distribution; Capital Structure; Risk Management; Business Ventures; Business Model; Strategy

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June 2013 (Revised June 2016)
Case

Ensina!

By: John J-H Kim, Alejandra Meraz Velasco and Christine An

In 2011, a group of passionate social entrepreneurs in Rio de Janeiro, with the support and encouragement of several prominent philanthropists and members of government, launch Ensina!, seizing Brazil's unprecedented economic growth and national commitment to... View Details

Keywords: Social Entrepreneurship; Teaching; Business and Government Relations; Education Industry; Brazil