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  • All HBS Web  (4,552)
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  • April 1999 (Revised October 2001)
  • Case

Motive Communications

By: Jeffrey F. Rayport, Marco Iansiti, Myra M. Hart, William W Chan and Find Findsen
The founders of Motive Communications, Inc., a recent start-up dedicated to reinventing the support chain involved in the delivery of information technology support services, put in place a development process hinged on extensive customer feedback. As part of this, a... View Details
Keywords: Business Startups; Customer Relationship Management; Risk and Uncertainty; Information Technology Industry
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Rayport, Jeffrey F., Marco Iansiti, Myra M. Hart, William W Chan, and Find Findsen. "Motive Communications." Harvard Business School Case 699-157, April 1999. (Revised October 2001.)
  • 14 Mar 2014
  • News

NFL Players Association Will Independently Fund Medical School Research Initiative

  • 13 Jul 2019
  • News

3 Fintech Innovations That Could End Financial Hurdles For Small Businesses

  • April 2015
  • Article

Anxious and Egocentric: How Specific Emotions Influence Perspective Taking

By: Andrew R. Todd, Matthias Forstmann, Pascal Burgmer, Alison Wood Brooks and Adam D. Galinsky
People frequently feel anxious. Although prior research has extensively studied how feeling anxious shapes intrapsychic aspects of cognition, much less is known about how anxiety affects interpersonal aspects of cognition. Here, we examine the influence of incidental... View Details
Keywords: Anxiety; Egocentrism; Emotion; Perspective Taking; Risk and Uncertainty; Perspective; Emotions
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Todd, Andrew R., Matthias Forstmann, Pascal Burgmer, Alison Wood Brooks, and Adam D. Galinsky. "Anxious and Egocentric: How Specific Emotions Influence Perspective Taking." Journal of Experimental Psychology: General 144, no. 2 (April 2015): 374–391.
  • Article

Deception and Its Detection: Effects of Monetary Incentives and Personal Relationship History

By: Lyn M. Van Swol, Deepak Malhotra and Michael T. Braun
The study examined detection of deception in unsanctioned, consequential lies between either friends or strangers using an ultimatum game. The sender was given an amount of money to divide with the receiver. The receiver did not know the precise amount the sender had... View Details
Keywords: Motivation and Incentives; Money; Ethics; Relationships
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Van Swol, Lyn M., Deepak Malhotra, and Michael T. Braun. "Deception and Its Detection: Effects of Monetary Incentives and Personal Relationship History." Communication Research 39, no. 2 (April 2012): 217–238.
  • 2009
  • Other Unpublished Work

When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia

This study examines the social mechanisms reinforcing participant commitment to collaborative work. Previous literature largely fails to acknowledge the wider context of individual workplace commitments, or suggests that multiple concurrent work and life commitments... View Details
Keywords: Social and Collaborative Networks
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Gorbatai, Andreea Daniela. "When Weak Ties and Social Alternatives Benefit Organizational Commitment: Evidence from Wikipedia." 2009.
  • Program

Senior Executive Leadership Program—India

establish or expand presence in the India and South Asia region. Participants typically represent organizations including: Large, established companies Entrepreneurial ventures—either new companies or new ventures within established... View Details
  • Article

Stability and Competitive Equilibrium in Matching Markets with Transfers

By: John William Hatfield and Scott Duke Kominers
This note surveys recent work in generalized matching theory, focusing on trading networks with transferable utility. In trading networks with a finite set of contractual opportunities, the substitutability of agents’ preferences is essential for the guaranteed... View Details
Keywords: Matching; Networks; Joint Ventures; Stability; Competitive Equilibrium; Core; Efficiency; Economics; Theory
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Hatfield, John William, and Scott Duke Kominers. "Stability and Competitive Equilibrium in Matching Markets with Transfers." ACM SIGecom Exchanges 10, no. 3 (December 2011).
  • June 1951 (Revised November 1982)
  • Background Note

Because Wisdom Can't Be Told

Concerns the effect the case method has on both teachers and students. Points out the growth in maturity of the incoming student, accustomed to the role of receiver in undergraduate school, to the point where he or she becomes an active participant as an adult member... View Details
Keywords: Teaching; Cases; Business Education; Learning
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Gragg, Charles I. "Because Wisdom Can't Be Told." Harvard Business School Background Note 451-005, June 1951. (Revised November 1982.)
  • 8 AM – 5 PM CET, 23 Mar 2017
  • Career Events

HBS Career Reboot Camp in Paris

Career Reboot Camp is coming to Paris! Led by Professor Tim Butler and facilitated by HBS career coaches, participants will work through exercises to reflect on their key career interests, what's important to them in work and life, and create a plan to move forward... View Details
  • Program

Leading in the Digital Era

professional service firms, unless they are currently leading a digital transformation for a client organization in which they are embedded Individuals and teams are welcome to attend. Participation by multiple company representatives... View Details

    Hakeem I. Belo-Osagie

    Hakeem Belo-Osagie is an accomplished Nigerian professional and entrepreneur. He earned a degree in Political Philosophy and Economics from Oxford University as well as a law degree from Cambridge University and an MBA from Harvard Business School.

    He is the... View Details

    • 2007
    • Working Paper

    The Effects of a Centralized Clearinghouse on Job Placement, Wages, and Hiring Practices

    By: Muriel Niederle and Alvin E. Roth
    New gastroenterologists participated in a labor market clearinghouse (a "match") from 1986 through the late 1990's, after which the match was abandoned. This provides an opportunity to study the effects of a match, by observing the differences in the outcomes and... View Details
    Keywords: Health; Employment; Marketplace Matching; Selection and Staffing; Job Offer; Compensation and Benefits; Health Industry
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    Niederle, Muriel, and Alvin E. Roth. "The Effects of a Centralized Clearinghouse on Job Placement, Wages, and Hiring Practices." NBER Working Paper Series, No. 13529, October 2007.
    • 2023
    • Working Paper

    No Revenge for Nerds? Evaluating the Careers of Ivy League Athletes

    By: Natee Amornsiripanitch, Paul A. Gompers, George Hu, Will Levinson and Vladimir Mukharlyamov
    This paper compares the careers of Ivy League athletes to those of their non-athlete classmates. Combining team-level information on all Ivy League athletes from 1970 to 2021 with resume data for all Ivy League graduates, we examine both post-graduate education and... View Details
    Keywords: Outcome or Result; Higher Education; Personal Development and Career; Human Capital
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    Amornsiripanitch, Natee, Paul A. Gompers, George Hu, Will Levinson, and Vladimir Mukharlyamov. "No Revenge for Nerds? Evaluating the Careers of Ivy League Athletes." NBER Working Paper Series, No. 31753, October 2023.
    • 25 Jan 2022
    • Research & Ideas

    More Proof That Money Can Buy Happiness (or a Life with Less Stress)

    outlined in a forthcoming paper in the journal Social Psychological and Personality Science, The Sharp Spikes of Poverty: Financial Scarcity Is Related to Higher Levels of Distress Intensity in Daily Life. Higher income amounts to lower stress In one study, 522 View Details
    Keywords: by Michael Blanding
    • July–August 2013
    • Article

    The Costs of Racial 'Color Blindness'

    By: Michael I. Norton and Evan P. Apfelbaum
    The article looks at research on people's attitudes and behaviors with respect to noticing and referring to a person's race. It explains the 2013 study, in which participants played a "Guess Who?" style game of asking yes-or-no questions about a group of faces... View Details
    Keywords: Prejudice and Bias; Behavior; Race; Attitudes
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    Norton, Michael I., and Evan P. Apfelbaum. "The Costs of Racial 'Color Blindness'." Harvard Business Review 91, nos. 7/8 (July–August 2013): 22.
    • June 2007
    • Tutorial

    Congruence Model Tutorial

    By: Christopher Marquis and Alison Comings
    Utilizes Beer & Tushman's SMA: Microelectronic Products Division (A) case to explore O'Reilly and Tushman's congruence model. Participants learn about the model through a series of video presentations and become familar with the problems facing SMA through an... View Details
    Keywords: Problems and Challenges; Mathematical Methods; Electronics Industry
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    "Congruence Model Tutorial." Harvard Business School Tutorial 407-703, June 2007.
    • 20 Jul 2021
    • News

    Americans’ Medical Debts Are Bigger Than Was Known, Totaling $140 Billion

    • 09 May 2016
    • News

    Plugged In: Anita Elberse, Harvard Business School

    • March 2018
    • Supplement

    Sandra Brown Goes Digital (C): Raising Quality in a Healthcare Company

    By: Rosabeth Moss Kanter and Jonathan Cohen
    Using digital and social media tools and lessons learned from prior change campaigns as a middle manager in a large biotech company, Sandra Brown continued in a new role in the quality division, engaging staff in a quality movement at the company. She had found a new... View Details
    Keywords: Digital; Grassroots Movement; Managing Change; Career Path; Stakeholder Engagement; Engagement; Health Care Industry; Quality; Leading Change; Performance Improvement; Personal Development and Career; Social Media; Health Industry
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    Kanter, Rosabeth Moss, and Jonathan Cohen. "Sandra Brown Goes Digital (C): Raising Quality in a Healthcare Company." Harvard Business School Supplement 318-084, March 2018.
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