Publications

16 Jul 2013
First Look

First Look: July 16

when attempting major change. Publisher's link: http://hbr.org/2013/07/the-network-secrets-of-great-change-agents/ar/1 2013 pub Connect, Then Lead By: Cuddy, Amy J.C., Matthew Kohut, and John Neffinger Abstract—In puzzling over whether... View Details

Keywords: Anna Secino

August 2012 (Revised October 2015)
Case

LinkedIn Corporation, 2012

By: David Yoffie and Liz Kind

Since its inception in 2003, LinkedIn had become a leading Silicon Valley institution with a brand name that was recognizable throughout the U.S. and in many countries overseas. As of March 2012, LinkedIn was the world's largest professional network on the Internet... View Details

Keywords: Social Networking; Media; Technology; Strategy; Growth Management; Internet and the Web; Corporate Strategy; Social and Collaborative Networks; Brands and Branding; Social Media; Service Industry; Media and Broadcasting Industry; California

27 Jul 2020
Book

Reflection: The Pause That Brings Peace and Productivity

meant a good deal to them, based on earlier experiences in their lives. Some asked themselves what kind of legacy, however modest, they wanted to leave behind before deciding what to do. Reflection promotes growth Reflection, Badaracco... View Details

Keywords: by Dina Gerdeman

June 2024
Supplement

Legacy Partners (A)

By: Richard S. Ruback and Royce Yudkoff

Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Stephen Holbrook and Austin Pulsipher (both HBS '19) had been leading Nutrishare since acquiring the company six months earlier in mid-2021.... View Details

January 2018
Case

Scaling Swagbucks (A)

By: Jeffrey F. Rayport and Matthew G. Preble

In early 2014, Chuck Davis (HBS '86) has joined Swagbucks as its first professional CEO to scale a successful and profitable brand promotion and consumer research business. Davis came into the job while serving as a venture partner at TCV, a growth stage VC firm,... View Details

Keywords: Loyalty Management; Scaling; Scale; Entrepreneurship; Human Resources; Employees; Employee Relationship Management; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Leading Change; Growth Management; Religion; Information Technology; Internet and the Web; Transition; Leadership; Web Services Industry; Technology Industry

December 2016
Case

Public Mission, Private Funding: The University of California, Berkeley

By: William C. Kirby and Joycelyn W. Eby

UC Berkley, long known as one of the leading public universities in both the U.S. and the world, has seen turbulent times recently. While student enrollment and costs have increased steadily in recent years, the school, which has been fiercely proud of its public... View Details

June 2024
Supplement

Legacy Partners (B)

By: Richard S. Ruback and Royce Yudkoff

Pre-abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: Stephen Holbrook and Austin Pulsipher (both HBS '19) had been leading Nutrishare since acquiring the company six... View Details

25 Jul 2023
Blog Post

Malcolm McClain (MBA/MPP 2023) Named First RISE Career Fellow

utilizes their MBA skills to bring significant value and capacity to both the business and its community. Leading into his first year at HBS, McClain was a Summer Fellow with the Harlem Children’s Zone, an education non-profit that aims... View Details

Web

Health Care - Faculty & Research

technology company, including in-store grocery technology and expanding partnerships across the grocery sector. Keywords: Change ; Change Management ; Transformation ; Customers ; Food ; Growth and Development ; Health ; Labor ; Working... View Details

05 Dec 2018
Research & Ideas

Why Managers Should Reveal Their Failures

person. As prior research has shown, this type of envy can be toxic in the workplace, stifling worker productivity, leading employees to behave less cooperatively, interfering with group cohesion, and making people feel more justified in... View Details

Keywords: by Dina Gerdeman

Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

brand to new heights. Since its founding in 2014, Glossier had disrupted the beauty industry, created a powerful community-driven brand, and was looking to build the business that would unlock its growth and potential. With diverse... View Details

10 May 2021
Research & Ideas

Who Has Potential? For Many White Men, It’s Often Other White Men

the mindset that all employees have the potential to grow their talents while making sure that opportunities for that growth are distributed fairly, Ely says. In these cultures, white women and people of color would get an equal shot at... View Details

Keywords: by Dina Gerdeman

September 2016
Supplement

Health Leads: Reaching for Impact (B)

By: V. Kasturi Rangan and Sarah Appleby

The (B) case documents the development of a strategy to achieve system-level impact in a rapidly changing healthcare landscape for a nonprofit focused on addressing patients' basic social needs through healthcare institutions. Founded in 1996 with a volunteer-staffed... View Details

Keywords: Scaling Social Impact; Scaling Social Enterprise; Health Care Delivery; Health Care Outcomes; Nonprofit Scaling; Nonprofit; Social Enterprise; Social Entrepreneurship; Health Care and Treatment; Nonprofit Organizations; Growth and Development Strategy; Health Industry; United States

05 Jul 2023
News

GCC Alumni Celebrate Grand Opening of New Club Center

alumni can collaborate on initiatives that contribute to the development and growth of the region," says Lootah. "Dubai has emerged as a prominent hub for HBS alumni activities and reunions. Having a space in this vibrant city enables us... View Details

Keywords: Margie Kelley

August 2014 (Revised March 2016)
Case

Thomas Cook Group on the Brink (A)

By: Benjamin C. Esty, Stuart C. Gilson and Aldo Sesia

Harriett Green, the newly appointed CEO of Thomas Cook Group, faces a daunting set of business and financial challenges at the 171-year old UK travel services company. The company has lost almost £600 million in the last three quarters; has seen its stock price fall... View Details

Keywords: Turnaround; Corporate Restructuring; Change Leadership; Female Ceo; Change Management; Communication Strategy; Borrowing and Debt; Cash Flow; Cost Management; Financial Liquidity; Financial Management; Executive Compensation; Leading Change; Crisis Management; Value Creation; Travel Industry; United Kingdom

September 2008
Case

TCS: The MCA 21 Project

Tata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS's progression from a... View Details

Keywords: Experience and Expertise; Developing Countries and Economies; Globalized Firms and Management; Growth and Development Strategy; Service Operations; Projects; India