Infrastructure - Publications - Faculty & Research

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

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16 Jul 2013
First Look

First Look: July 16

resource-management issues, the author argues, water, electricity, and transit deserve the greatest focus. Every other service a competitive city provides-functional housing, schools, hospitals, stores, police and fire departments, heating, cooling, waste... View Details

Keywords: Anna Secino

February 2011 (Revised August 2011)
Case

Brazil: Leading the BRICs?

By: Arthur A. Daemmrich and Aldo Musacchio

Brazil's new president, Dilma Rousseff, had announced plans to sustain GDP growth above 5% annually and continue the country's leadership role among emerging economies. Between 2003 and 2010, Brazil benefited from strong economic growth and stable policies under the... View Details

Keywords: Developing Countries and Economies; Intellectual Property; Infrastructure; Economic Growth; Trade; International Relations; Economic Systems; Globalization; Corporate Strategy; Brazil; Russia; India; China; United States

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Strategy Awards & Honors - Faculty & Research

2023 Thinkers50 Radar list—a list of 30 "up-and-coming thinkers whose ideas we predict will make an important impact on management thinking in the future." 2022 Frank Nagle : Received a GitHub Research Grant in 2022. Frank Nagle : Received a Linux Foundation Core View Details

12 Mar 2021
News

My Favorite Case

This was my favorite case in my favorite class, Entrepreneurial Management, taught by Professor Howard Stevenson. The protagonist learned the hard way that she had to plan to manage growth and, unfortunately, her operations infrastructure... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

22 Feb 2022
News

New Urban Order

By 2050, nearly 70 percent of the world’s population will live in cities, according to a 2018 UN report, up from 55 percent today. That means making room for and creating the infrastructure for another 2.5 billion people to live, work,... View Details

Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services

January 2006 (Revised October 2006)
Case

Hewlett-Packard: The Flight of the Kittyhawk (A)

By: Clayton M. Christensen

Hewlett-Packard decided that, to grow more rapidly, it needed to design a revolutionary disk drive product that would create an entirely new market or application for magnetic recording technology. The company followed most of the "rules" good managers follow in such... View Details

Keywords: Management; Information Infrastructure; Innovation and Management; Product Development; Computer Industry; United States

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CSV in Practice - Institute For Strategy And Competitiveness

address lack of health-seeking behavior Packaging of OTC medicines to reflect consumers’ limited spending power A dense network of local distributors to reduce stock-outs Frequent health camps for physicians in rural areas Microfinance partners to improve healthcare... View Details

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

career in jeopardy—he betrayed millions of people who believed in him, and risked the reputations and careers of teammates in order to win personal glory. "Once he decides to cheat, it is not just about him, he needs to create this whole View Details

Keywords: by Michael Blanding; Sports

07 Jan 2016
Blog Post

Is HBS Too Big?

potential friends, (nearly) perfected infrastructure and resources, clubs for anything you could be interested in, and a massive alumni base. I’ve experienced all of these things so far. It also gives you the benefit of numbers. There are... View Details

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HBS - Financials | Supplemental Financial Information

include, for example, Harvard Business Review’s printing expense. They also include strategic investments in digital infrastructure and content designed to extend the group’s record of consistent growth at a time of significant change in... View Details

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Cotting House | About

century, Cotting family members were instrumental in the construction of landmarks such as Post Office Square and India and Central Wharves, as well as infrastructure projects that led to the development of the city’s Back Bay... View Details

23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

Buyers and sellers in mature industrial markets can turn single transactions into long-term beneficial relationships by a deeper understanding of the complex connection between the two, says Harvard Business School professor Narakesari Narayandas. A "must-do"... View Details

Keywords: by Martha Lagace

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Strategy & IT - Institute For Strategy And Competitiveness

capabilities of smart, connected products and outline the entirely new technology infrastructure that companies will be required to build and support behind them. To understand the effects of smart, connected products on industry... View Details

11 Apr 2011
Lessons from the Classroom

Teaching a ‘Lean Startup’ Strategy

100,000 to 4 million in the course of 15 months. Aardvark, which enables users to garner answers to questions via an extended network of friends' friends, used a Wizard-of-Oz-inspired method in its early days. Rather than building out the technology View Details

Keywords: by Carmen Nobel; Technology; Computer

January 2023 (Revised April 2023)
Case

Cobalt Robotics: Scaling Workplace Robotics

By: Jeffrey F. Rayport, Nicole Tempest Keller and Kyung Keun Park

Founded in 2016, Cobalt Robotics, based in Fremont, California, was a Robot-as-a-Service (RaaS) company that built autonomous workplace robots that were designed to replace or supplement human security guards. Outfitted with over 60 sensors, Cobalt robots patrolled... View Details

Keywords: Information Infrastructure; Disruptive Innovation; Innovation and Invention; Marketing Strategy; Marketing Channels; Customers; Technology Industry; United States; California

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Profile

Philippe Rival

friend Sébastien. We met at VINCI Construction while working on bids for new infrastructure projects in Canada. All the while, I have seen him grow and succeed in his career as a builder and manager while staying true to his convictions... View Details

06 Nov 2008
Op-Ed

Selling Out The American Dream

to spend at the same level. Christmas retail sales will be an early indicator. But, not to worry, the Federal government promises to come to the rescue, with both parties supporting a fiscal stimulus in the form of tax rebates and View Details

Keywords: by John Quelch

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Case Studies - Social Impact Collaboratory

parameters a way to integrate financial and impact management. Meridiam Infrastructure Africa: Madagascar Airports (218068) by Shawn Cole and Lynn Schenk FEBRUARY 2018 (REVISED DECEMBER 2019) This case examines an asset class critical to... View Details

August 2013 (Revised December 2014)
Case

Taking Dell Private

By: David J. Collis, David B. Yoffie and Matthew Shaffer

In July 2012, Michael Dell, CEO and founder of Dell, Inc., met with a representative of Silver Lake Partners to explore taking his company private. The company, which he had founded in his dorm room as a college freshman and which had made him the youngest Fortune 500... View Details