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  • 26 Sep 2019
  • Video

Then and Now

  • 15 Mar 2021
  • News

Are your managers in sync with your change strategy?

  • October 2000
  • Case

GE's Two-Decade Transformation: Jack Welch's Leadership Multimedia Case

By: Christopher A. Bartlett and Meg Wozny
General Electric is faced with Welch's impending retirement, and the question on many minds is whether anyone can sustain the blistering pace of change and growth characteristic of the Welch era. After briefly describing GE's heritage and Welch's transformation of the... View Details
Keywords: Leadership; Transformation; Organizational Change and Adaptation
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  • TeachingInterests

Driving Digital Strategy (DIGS)

By: Sunil Gupta
Digital technologies have changed the way consumers search for information, communicate with each other, and buy products. Rapid changes in technology and consumer behavior have had a profound impact on business models and marketing practices. This program equips... View Details

    High Commitment High Performance: How to Build A Resilient Organization for Sustained Advantage

    How to create the high-performance, high-commitment organization.

    Integrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines... View Details

    • November 2001 (Revised September 2007)
    • Case

    Children's Hospital and Clinics (A)

    By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
    Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
    Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
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    • Research Summary

    Managing Innovation

    I continue to study the disruptive processes by which innovation transforms -- or fails to transform -- industries and companies. There are three elements to these transformations. The first is a technological enabler -- an innovation that makes complicated, expensive... View Details

      Sunil Gupta

      Co-Chair, Driving Digital Strategy

      Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

      Keywords: advertising; communications; consumer products; credit card; education industry; financial services; high technology; marketing industry; telecommunications
      • 07 Jan 2019
      • News

      Top Ten Technology Books Of 2018

      • August 2023
      • Supplement

      Reimagining Hindustan Unilever (B)

      By: Sunil Gupta and Rachna Tahilyani
      In April 2023, as the CEO and MD of Hindustan Unilever (HUL), India’s largest fast-moving consumer goods (FMCG) firm, prepared to hand over the firm’s reins to his successor, he proudly reflected on the last decade. His quest to digitally transform HUL into an... View Details
      Keywords: Experimentation; Digital Transformation; Digital Strategy; Leading Change; Organizational Change and Adaptation; Business Strategy; Marketing; Performance; Competition; E-commerce; Consumer Behavior; Transformation; Distribution; Decisions; Consumer Products Industry; Asia; India
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        Rembrand M. Koning

        Rem Koning is the Mary V. and Mark A. Stevens Associate Professor at Harvard Business School. He researches and teaches entrepreneurship, exploring the biases and frictions that shape how founders and markets learn. His current research explores... View Details

        Keywords: high technology; software; biotechnology
        • 2009
        • Book

        High Commitment, High Performance: How to Build a Resilient Organization for Sustained Advantage

        By: Michael Beer
        Integrating knowledge from strategic management, performance management, and organization design, strategic human resource expert and Harvard Business School Professor Michael Beer outlines what the high-commitment, high-performance organization looks like and provides... View Details
        Keywords: Human Resources; Leadership; Management; Goals and Objectives; Organizational Culture; Organizational Design; Organizational Structure; Performance; Practice; Business Strategy; System
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        • 29 Sep 2014
        • News

        Strike a power pose for success

          Charlotte L. Robertson

          Charlotte Robertson is an Assistant Professor in the Business, Government, and the International Economy Unit at Harvard Business School. She teaches BGIE in the MBA required curriculum.

          Professor Robertson conducts research on the history of financial... View Details

          • November 2002 (Revised February 2003)
          • Case

          Amazon.com-2002

          By: Stig Leschly, Michael J. Roberts, William A. Sahlman and Todd H Thedinga
          Describes the evolution of Amazon.com and its business model since its founding. Specifically, discusses Amazon's transformation from an e-Tailer to a commerce platform and its marketplace initiative, which has driven this. Also describes the economics of various... View Details
          Keywords: Business Model; Digital Platforms; Internet and the Web; Transformation; Retail Industry
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            Karen Mills

            Karen Gordon Mills is a Senior Fellow at Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship, and innovation. She served in President Barack Obama’s Cabinet as the Administrator of the U.S. Small Business... View Details

            • 2019
            • Book

            Creative Construction: The DNA of Sustained Innovation

            By: Gary P. Pisano
            Creative Construction tackles the myth that larger enterprises are inherently incapable of transformative innovation and are doomed to be disrupted by nimble start-ups. If larger enterprises seem incapable of transformative innovation, it is due to how we design... View Details
            Keywords: Innovation and Invention; Business Growth and Maturation; Innovation Strategy; Organizational Culture; Management Systems; Creativity; Leading Change
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              C. Fritz Foley

              C. Fritz Foley is the Andre R. Jakurski Professor of Business Administration and Senior Associate Dean (SAD) for External Relations. As SAD, Foley works with ER to enhance alumni engagement, expand opportunities for lifelong learning, and develop fundraising... View Details

              • 11 Oct 2023
              • Blog Post

              A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

              In early May, I embarked on a journey to Seoul, South Korea, accompanied by 70 fellow Harvard Business School classmates. Our purpose? To culminate our first-year studies through the FIELD Global Immersion program. Throughout this View Details

                Susanna Gallani

                Susanna View Details

                Keywords: health care