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Show Results For
- All HBS Web
(817)
- People (2)
- News (153)
- Research (517)
- Events (2)
- Multimedia (3)
- Faculty Publications (314)
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
priorities. As a business, the company had to see to a commercial logic that pleased customers and did so economically. But as a business with a purpose, its intent was clear: it had to ensure that even highly tactical decisions such as... View Details
Keywords: by Ranjay Gulati
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
targets, but a tactical tool that’s rarely part of strategy formulation. Develop the best product, and let the sales department figure out the best way to get it to the customer, they think. And many sales leaders like it that way.... View Details
Keywords: by Michael Blanding
- 17 Nov 2015
- First Look
November 17, 2015
economist E.R.A. Seligman supported RPM as a legitimate tactic to protect small businesspeople and enhance non-price competition. The breakdown of legal and economic consensus regarding what constituted “unfair competition” allowed... View Details
Keywords: Sean Silverthorne
- 15 Jul 2002
- Research & Ideas
Going Green Makes Good Business Sense
Press in 2000. Reinhardt evaluated current trends and tensions for managers, and outlined tactics that managers use to try to reconcile what at face value seem competing objectives: how to maximize shareholder value while at the same time... View Details
Keywords: by Martha Lagace
- 18 May 2017
- Blog Post
Why We Recruit: Hilton
Marketing, etc.) and actively recruited at HBS through Corporate presentations, coffee chats, and on-campus recruiting days. What recruiting tactics have you found most successful in engaging with students and/or alumni at HBS?We like to... View Details
Keywords: Hospitality
- 29 Sep 2009
- First Look
First Look: September 29
Strategies to Fight Ad-sponsored Rivals Authors:Ramon Casadesus-Masanell and Feng Zhu Abstract We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of View Details
Keywords: Martha Lagace
- 02 Jul 2015
- Op-Ed
The Future of the Greek Economy
out of the brinkmanship of the past weeks, but not after payments to the International Monetary Fund have been missed, and European funding has ended. These tactics have created high and unnecessary uncertainty that has brought the Greek... View Details
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share information, but it fails to... View Details
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
indebted.” AMCs in the country have traditionally used that sentiment to their advantage, putting the screws on debtors with a hard-sell tactics to squeeze as much payment out of them as possible. Start with the debtors Turkasset’s new... View Details
- 12 Oct 1999
- Research & Ideas
What It Takes: Minorities in the Executive Suite
business through informal personal networks, Advanced Technology, for example, has established dialogue groups as its core tactic for achieving diversity. These groups give employees a forum in which to examine their biases and engage in... View Details
Keywords: by Judith A. Ross
- 26 Feb 2008
- First Look
First Look: February 26, 2008
safe but sacrificing the tax partners involved in the shelter sales. Further, the case describes the government's prosecution of former KPMG tax partners and asks students to determine whether prosecutorial tactics during the government's... View Details
Keywords: Martha Lagace
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
and to Tactics Published: November 24, 2009 Drivers such as globalization, deregulation, or technological change, just to mention a few, are profoundly changing the competitive game. Scholars and practitioners agree that the... View Details
Keywords: by Sean Silverthorne
- Profile
Casey Gerald
businesses both tactically and strategically, the goal is to have an impact by taking the learning from inside the hallowed halls of business schools out to those who could really use the guidance and insight. Getting funding for this... View Details
- 01 Mar 2009
- News
Damon Silvers
that company could have learned that tactic from Stalin. That’s how Stalin maintained fear in the Soviet Union. He wouldn’t just shoot his opponents; he’d shoot people randomly. The whole point of employer responses to workers’ efforts to... View Details
- 01 Jun 2010
- News
Michael Depatie
family — they all have the same last name, different first names. There’s a bit of an “insider” appeal when people understand the connection. It becomes a badge of honor to list the different properties where they’ve stayed. But how do you get guests to stay the first... View Details
- 14 Aug 2019
- Sharpening Your Skills
The Manager's Guide to Leveraging Disruption
one of the forces that threatens established companies can also be a source of salvation: disruptive change. How to Be a Digital Platform Leader The most valuable companies in the world have one thing in common: all are leaders in the platform economy. Hereare key... View Details
Keywords: by Sean Silverthorne
- 23 May 2016
- Research & Ideas
A Little Understanding Motivates Copyright Abusers to Pay Up
they approached was already trying a kinder-and-gentler tactic by waiving the fee to recoup enforcement costs ($400 per image) and just asking for the actual cost of licensing the image that averages between $380 and $825 per image.... View Details
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
mainly of "interpersonal process and tactical actions at the bargaining table" (whether literally, on the phone, or via some other connection). This can involve setting a positive atmosphere, displaying cultural sensitivity,... View Details
Keywords: by Anita M. Harris
- 11 Mar 2022
- Blog Post
Climate Stories Episode #2: Sam Steyer, Greenwork
experiences with his Greenwork start up, listen to his interview on the Tactical Toolbelt podcast: https://open.spotify.com/episode/1GvB7vxfaxEOJ0cWvElB55 Images: Greenwork co-founders Sam Steyer and Gautam Jayaraman; Greenwork rooftop... View Details
- 30 Sep 2014
- First Look
First Look: September 30
involved marketing tactic (Experiment 4). Further experiments explore boundary conditions and suggest that the benefit of cost transparency weakens as firms increase price relative to costs and when markups are made salient (Experiments... View Details
Keywords: Sean Silverthorne