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    Roberto Verganti

    Roberto Verganti (rverganti@hbs.edu) is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the View Details

    Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics

      F. Warren McFarlan

      Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

      Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
      • 20 Apr 2015
      • Research & Ideas

      The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

      would move beyond the computer to use a range of electronic devices for entertainment and communication and then systematically rolled them out one step at a time—the iPod, iPhone, and iPad. Building an Ecosystem Gates was the first of... View Details
      Keywords: by Michael Blanding; Computer
      • April 2023 (Revised September 2023)
      • Case

      Apple's iPhone Revolution: Pioneering the Circular Economy

      By: George Serafeim
      When asked to identify an example of a circular economy business model that has generated billions in revenues for a company, ChatGPT, the famous chatbot that in 2022 rocked the world with its ability to perform a variety of tasks, immediately identified and... View Details
      Keywords: Iphone; Smartphone; Waste Management; Recycling; Innovation; Product Upgrade; Product Life Cycle; Sustainability; Climate Impact; Digital; Business Model Innovation; Climate Change; Information Technology; Business Model; Electronics Industry; Information Technology Industry
      Related
      • 13 Jan 2012
      • Working Paper Summaries

      Intermediaries for the IP Market

      Keywords: by Andrei Hagiu & David Yoffie
      • September 2019 (Revised September 2019)
      • Case

      Facebook Fake News in the Post-Truth World

      By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
      In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
      Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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        Walter A. Friedman

        Walter A. Friedman is Director of the Business History Initiative and Lecturer.  He edits Business History Review with Geoff Jones. He specializes in business, labor, and economic history. He is author of Fortune Tellers: The Story of America's First... View Details

        Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics
        • February 2017 (Revised November 2021)
        • Case

        Digitalization at Siemens

        By: David J. Collis and Tonia Junker
        The case discusses the digitalization strategy of Siemens AG, a German-based company operating in manufacturing and electronics. The increasing impact of digital technologies on all of its business units had prompted CEO Joe Kaeser and his team to put digitalization at... View Details
        Keywords: Company Management; Digital Technologies; Corporate Strategy; Competition; Information Technology; Information Infrastructure; Electronics Industry; Electronics Industry
        Related
        • October 2013 (Revised August 2016)
        • Case

        NOWaccount

        By: Ramana Nanda, William A. Sahlman and Lauren Barley

        It was September 2013, and NOWaccount Network Corporation (NOW®) co-founders John Hayes and Lara Hodgson were putting the final touches on the presentation deck for their annual shareholders' meeting. Along with co-founder Stacey Abrams, the pair had designed NOW's... View Details

        Keywords: Entrepreneurial Finance; Finance; Entrepreneurship
        Related
        • 09 Sep 2015
        • HBS Seminar

        Judith A. Chevalier, Yale University

        • 12 Mar 2006
        • Research & Ideas

        New Research Explores Multi-Sided Markets

        vertical chain and therefore come up with superior products. One tradeoff would therefore seem to be between large market share and high quality, of which the Microsoft/Apple comparison is a good illustration. Sony illustrates another dimension of vertical integration.... View Details
        Keywords: by Sean Silverthorne; Technology
        • 19 Sep 2023
        • Blog Post

        2023 Summer Internships in Business & Environment

        de-centralized, currently untapped resources such as electronic waste domestically in the US, providing a step change to create a circular supply chain for EV batteries. Nth Cycle will be the first domestic producer of a critical... View Details
        • Web

        Accounting & Management Awards & Honors - Faculty & Research

        Outstanding Reviewer Award from the Management Accounting Section of the American Accounting Association. Susanna Gallani : Winner of the Best Paper Award at the 2022 Conference of the Accounting and Finance Association of Australia and New Zealand, Technology Section,... View Details
        • 16 Feb 2010
        • Research & Ideas

        The Outside-In Approach to Customer Service

        example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details
        Keywords: by Sarah Jane Gilbert; Consumer Products
        • Web

        A Commitment to Sustainability | About

        Solid Waste is the trash hauled from buildings from typical campus operations. It does not include construction waste, recycling, electronic waste, waste disposed of as part of contracted services, or anaerobic digestion for organics... View Details
        • Web

        Faculty - Creating Emerging Markets

        distribution , corporate accountability , electronic commerce , moral leadership , nonprofit governance Interviews Dr. Elizabeth Mary Okelo Ritu Kumar Dr. Manu Chandaria Francis Okomo-Okello Nii Narku Quaynor Kwasi Abeasi V.G. Narayanan... View Details
        • 28 Jun 2021
        • Research & Ideas

        Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

        accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs and furloughs. Layoffs were more typical among... View Details
        Keywords: by Lane Lambert
        • Web

        Systems Integration - Institute For Strategy And Competitiveness

        expansion of the main center’s IPU to the regional facility utilizing teams who work in both locations and who are connected to the IPU through regular meetings and electronically. Use of the same EMR is essential for data sharing and View Details

          Benson P. Shapiro

          Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

          Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics
          • 01 Feb 2022
          • Book

          Innovation Isn’t Just for Startups: How Big Companies Can Succeed

          Devices because they've got 50-plus years of being an advanced leader in electronics in the world. People see lots of entrepreneur successes, and they say, boy, that must be easy because they're free and autonomous and they can do this.... View Details
          Keywords: by Lane Lambert