design process - Publications - Faculty & Research

Nitin Nohria

Nitin Nohria served as the tenth dean of Harvard Business School from 2010-2020. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit.

As Dean, building on... View Details

August 1995 (Revised August 1995)
Case

CIGNA Property and Casualty Reengineering (A)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin

Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details

Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry

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09 Apr 2012
Research & Ideas

Who Sways the USDA on GMO Approvals?

Other Agencies Influence Approvals In the case of procedural legitimacy, the researchers found a strong influence from an unlikely source—the USDA's sister agency, the Food and Drug Administration. In the process of approving GMOs,... View Details

Keywords: by Michael Blanding; Food & Beverage; Biotechnology; Agriculture & Agribusiness

Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

patient care plans, and process improvements aimed to improve results and control cost. In designing an IPU there are a number of additional essential elements that represent the software of IPUs. From a... View Details

08 Nov 2016
First Look

November 8, 2016

Strategy By: Moldoveanu, Mihnea Abstract—I introduce algorithmic and meta-algorithmic models for the study of strategic problem solving, aimed at illuminating the processes and procedures by which strategic managers and firms deal with... View Details

Keywords: Sean Silverthorne

29 Jul 2019
Research & Ideas

How Companies Benefit When Employees Work Remotely

month based on union-negotiated quotas. This implementation process enabled Choudhury and his co-authors to avoid what is known as the selection problem in social science research. “The concern is that there is some underlying... View Details

Keywords: by Kristen Senz

April 2001 (Revised July 2001)
Case

Zaplet, Inc.

By: Dorothy A. Leonard and Brian DeLacey

Start-up Zaplet, Inc., has radical software, prestigious venture capital funding, and a multitude of business opportunities. New CEO Alan Baratz must select a strategy and redesign the organization to deliver. This case describes the roles and philosophies of the... View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Information Technology; Organizational Design; Venture Capital; Valuation; Business Strategy; Restructuring; Expansion; Product Development; Innovation Strategy; Human Resources; Information Technology Industry; California

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2013
Article

Logic Pluralism, Organizational Design, and Practice Adoption: The Structural Embeddedness of CSR Programs

By: Mary Ann Glynn and Ryan Raffaelli

The institutional logics perspective highlights how organizations are embedded within broader systems of meaning and how this embeddedness activates salient institutional logics in organizations that can enable or constrain organizational decisions, practices, and... View Details

Keywords: Organizational Design; Management Practices and Processes; Corporate Social Responsibility and Impact

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01 Feb 2001
News

What Makes a Good Leader

or intrinsic, such as projects that are designed to be satisfying to the worker in addition to taking the organization where it needs to go." Kanter, whose new book Evolve! deals with leadership challenges when change is threatening,... View Details

Keywords: Management

06 Feb 2007
First Look

First Look: February 6, 2007

the new product, taking into account the novel aspects of the RKS guitar. Alternatively, the company could find a marketing partner or license its novel design to a bigger player. Rich in descriptions of consumer behavior that enable a... View Details

Keywords: Martha Lagace

August 2021
Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck

Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States

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HBS - The year in Review

pandemic travel restrictions, the program pivoted to focus on US challenges and opportunities, taking more than 1,000 students to one of 15 domestic locations. With a lens on the course’s three modules—contextual intelligence, team effectiveness, and View Details

Web

Profiles - MBA

friends. Exploring deployment options for ling.ai in low-resource communities has taught me the importance of simplifying technologies, sustainability, and scalability when designing and developing new tech. I've also been doing research... View Details

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

High Commitment High Performance: How to Build a Resilient Organization for Sustained Advantage explains why and how to align the two. "High commitment, high performance (HCHP) companies are firms designed and led by their founders or by... View Details

Keywords: by Martha Lagace

13 Feb 2020
Book

Open Your Organization to Honest Conversations

to find out if your changes are working.” Believing in the process In the book, Beer describes how the carefully designed strategic fitness process has helped companies bring... View Details

Keywords: by Dina Gerdeman

08 Aug 2005
Research & Ideas

Decision Rights: Who Gives the Green Light?

will do. "While there has never been perfect alignment," he says, "this process enables us to rapidly identify and address the inconsistencies." 3. Assign Decision Rights Unequivocally Ambiguity about who has decision... View Details

Keywords: by Peter Jacobs

04 Aug 2011
Working Paper Summaries

A Dynamic Perspective on Ambidexterity: Structural Differentiation and Boundary Activities

Keywords: by Sebastian Raisch & Michael L. Tushman

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Ways to Give Today - Alumni

Fund There are two ways you can make a gift through your donor-advised fund: Support HBS now by recommending a grant to Harvard Business School (legal name: “President and Fellows of Harvard College”). Support HBS in the future by View Details

28 Nov 2011
Research & Ideas

Rethinking the Fairness of Organ Transplants

Vivek F. Farias, both of MIT's Sloan School—can help policy designers create the most equitable point system based on their chosen constraints and criteria. They detail the proposed model in a new paper, Fairness, Efficiency and... View Details

Keywords: by Dennis Fisher; Health

July 2000
Background Note

Industry Transformation

By: Michael E. Porter and Jan W. Rivkin

One of the steepest challenges a strategist faces is to navigate his or her company through a period of industry transformation--an era of rapid and wholesale changes in industry structure. This note considers how periods of transformation typically unfold. It then... View Details