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Show Results For
- All HBS Web
(9,604)
- People (41)
- News (3,250)
- Research (4,113)
- Events (42)
- Multimedia (161)
- Faculty Publications (2,887)
- Web
Expatriate Traders in the Treaty Port Communities - A Chronicle of the China Trade
share. — John Heard on life in Canton in the early 1840s, from his diary, 1891 46 Expatriate Traders in the Treaty Port Communities Westerners working at Augustine Heard & Co. and other trading firms formed tight-knit View Details
- December 21, 2021
- Article
How to Become a Better Listener
By: Robin Abrahams and Boris Groysberg
Listening is a skill that’s vitally important, sadly undertaught, and physically and mentally taxing. In the aftermath of COVID-19, particularly with the shift to remote work and the red-hot job market, it’s never been more important—or more difficult—for leaders to be... View Details
Keywords: Listening; Nonverbal Communication; Communication; Competency and Skills; Performance Improvement
Abrahams, Robin, and Boris Groysberg. "How to Become a Better Listener." Harvard Business Review Digital Articles (December 21, 2021).
- 1980
- Article
The Effect of Group Size and Communication Availability on Coalition Bargaining in a Veto Game
By: J. K. Murnighan and A. E. Roth
Murnighan, J. K., and A. E. Roth. "The Effect of Group Size and Communication Availability on Coalition Bargaining in a Veto Game." Journal of Personality and Social Psychology 39 (1980): 92–103.
- 15 Jul 2014
- News
Adapt to a New Culture - but Don't Go Too Far
- March 2016
- Teaching Note
Advanced Leadership Pathways: Tom Santel and a Community Based Approach to Early Childhood Health
By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
- 13 Nov 2005 - 16 Nov 2005
- Conference Presentation
Private Benefit from Public Good? Startup Strategies for Participation in an Open Standards Community
- March 2016
- Technical Note
Lighting the Fire: Crafting and Delivering Broadly Inspiring Messages
By: Tsedal Neeley and Tom Ryder
Communicating persuasively is a critical skill for leaders of any team or organization. Yet, connecting and resonating with an audience can nevertheless be a challenging task. We outline how to effectively mobilize groups through the power of communication. This note... View Details
Keywords: Messaging; Communication; Leading; Public Speaking; Persuasion; Rhetorical Devices; Communication Intention and Meaning; Forms of Communication; Communication Strategy
Neeley, Tsedal, and Tom Ryder. "Lighting the Fire: Crafting and Delivering Broadly Inspiring Messages." Harvard Business School Technical Note 416-046, March 2016.
- 2022
- Chapter
Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model
By: P. Devereaux Jennings, Maggie Cascadden and Andrew J. Hoffman
Both practically and theoretically, the sustainability science and corporate operation perspectives often diverge. Overcoming this divergence requires some degree of engagement with organizational field members; not just negotiation, but on-the-ground process work to... View Details
Jennings, P. Devereaux, Maggie Cascadden, and Andrew J. Hoffman. "Sustainability Science and Corporate Cleanup in Community Fields: The Translation, Resistance and Integration Process Model." Chap. 12 in Handbook on the Business of Sustainability: The Organization, Implementation, and Practice of Sustainable Growth, edited by Gerard George, Martine Haas, Havovi Joshi, Anita McGahan, and Paul Tracey, 214–231. Edward Elgar Publishing, 2022.
- November 1, 2019
- Article
Companies Think They Want New Ideas. But They Don’t Act Like It
Leaders say that they want more innovation. But then they trap themselves and their associates inside the structures that keep them stuck–inside the building, so to speak, where ideas get stale fast. That’s dangerous in a world of disruption and change. View Details
Keywords: Silos; Community; Innovation and Invention; Leadership; Change; Perspective; Learning; Attitudes
Kanter, Rosabeth Moss. "Companies Think They Want New Ideas. But They Don’t Act Like It." Wall Street Journal (online) (November 1, 2019).
- 05 Dec 2013
- News
Lessons Learned from Healthcare.gov
- February 2017 (Revised August 2018)
- Case
Sarah Powers at Automated Precision Products
By: Jeffrey T. Polzer, Michael Norris, Julia Kelley and Kristina Tobio
In 2017, Sarah Powers, VP of Sales at an automation hardware firm, is trying to understand why some members of her sales team have been underperforming. She is tasked with analyzing her firm’s email and calendar data to try to find relationships between communications... View Details
Keywords: People Analytics; Sales Attainment; Communication Networks; Data; Human Resources; Business Processes; Sales; Communication; Analytics and Data Science; Analysis; Industrial Products Industry; Manufacturing Industry; United States
Polzer, Jeffrey T., Michael Norris, Julia Kelley, and Kristina Tobio. "Sarah Powers at Automated Precision Products." Harvard Business School Case 417-072, February 2017. (Revised August 2018.)
- September 2024 (Revised November 2024)
- Case
Moss & Associates: 'Empower to Create the Exceptional'
By: Boris Groysberg and Sarah L. Abbott
In 2023, Moss & Associates, a Fort Lauderdale-based general contractor, celebrated its 20th anniversary. The business was founded by Bob Moss and his sons, Chad and Scott. The company had grown to 3,800 employees generating over $3 billion in revenues via two business... View Details
Keywords: Solar; Growth; Community; Organizational Culture; Family Business; Growth Management; Construction Industry; United States
Groysberg, Boris, and Sarah L. Abbott. "Moss & Associates: 'Empower to Create the Exceptional'." Harvard Business School Case 425-006, September 2024. (Revised November 2024.)
- Editorial
Zeroing Out on zero-COVID
By: William C. Kirby
China’s culture reveres science, yet operates under a government that often defines what “science” is and is not. China’s “zero-COVID” policy has created a bifurcated scientific community that threatens international collaboration in science and technology. A... View Details
Keywords: COVID; Scientific Community; World Health Organization; Pseudoscience; Governance; Government and Politics; Health; Research and Development; Social Media; China
Kirby, William C. "Zeroing Out on zero-COVID." Science 376, no. 6597 (June 2, 2022): 1026.
- Article
What's in a Name? Understanding the Interplay Between Titles, Content, and Communities in Social Media
By: Himabindu Lakkaraju, Julian McAuley and Jure Leskovec
Lakkaraju, Himabindu, Julian McAuley, and Jure Leskovec. "What's in a Name? Understanding the Interplay Between Titles, Content, and Communities in Social Media." Proceedings of the International AAAI Conference on Weblogs and Social Media 7th (2013).
- 2006
- Working Paper
The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community
By: Marco Iansiti and Gregory L. Richards
Iansiti, Marco, and Gregory L. Richards. "The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community." Harvard Business School Working Paper, No. 07-028, November 2006.
- June 2015 (Revised August 2016)
- Case
Qualcomm Inc., 2009-2015
By: David B. Yoffie
In the years after 2009, Qualcomm navigated the wireless industry's transition from 3G to 4G, retaining its technological leadership and experiencing dramatic growth in revenue and profit. In March 2014, Qualcomm appointed a new CEO, Steve Mollenkopf, who had to... View Details
Keywords: Communication Technologies; Technology; Wireless Technologies; Mobile and Wireless Technology; Strategy; Communication Technology; Competitive Strategy; Change Management; Electronics Industry; Telecommunications Industry; California
Yoffie, David B. "Qualcomm Inc., 2009-2015." Harvard Business School Case 715-467, June 2015. (Revised August 2016.)
- 2014
- Article
Where Global and Virtual Meet: The Value of Examining the Intersection of These Elements in Twenty-First-Century Teams
By: Cristina B. Gibson, Laura Huang, Bradley L. Kirkman and Debra L. Shapiro
We review prior research that has examined virtuality in teams (e.g., pertaining to the use of electronic media) or the global nature of teams (e.g., national and cultural differences), demonstrating that very few scholars have examined both simultaneously. Given that... View Details
Keywords: Global Virtual Teams; Cultural Diversity; Electronic Communication; Computer-mediated Communication; Groups and Teams; Global Range; Cross-Cultural and Cross-Border Issues; Interactive Communication
Gibson, Cristina B., Laura Huang, Bradley L. Kirkman, and Debra L. Shapiro. "Where Global and Virtual Meet: The Value of Examining the Intersection of These Elements in Twenty-First-Century Teams." Annual Review of Organizational Psychology and Organizational Behavior 1 (2014): 217–244.