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  • All HBS Web  (6,313)
    • People  (29)
    • News  (1,833)
    • Research  (3,340)
    • Events  (13)
    • Multimedia  (21)
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  • 01 Mar 2013
  • News

Bringing It Back Home

Image by C.J. Burton Since the Strategic Perspectives in Nonprofit Management (SPNM) program was launched at HBS 17 years ago, it has provided nonprofits with something they need but can rarely afford: executive training. SPNM, which is... View Details
Keywords: Constantine von Hoffman; SPNM; Strategic Perspectives in Nonprofit Management; Roadtrip Nation; Management of Companies and Enterprises; Management of Companies and Enterprises
  • November–December 2022
  • Article

Number One in Formula One: Leadership Lessons from Toto Wolff and Mercedes, the Team behind One of the Greatest Winning Streaks in All of Sports

By: Anita Elberse
Toto Wolff, the team principal for Mercedes-AMG Petronas—arguably the most impressive team in F1 racing history—has led his organization to unparalleled success. Mercedes earned the Constructors’ Championship (for best overall team performance) every year from 2014... View Details
Keywords: Formula One; Leadership; Organizational Culture; Management Style; Success
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Elberse, Anita. "Number One in Formula One: Leadership Lessons from Toto Wolff and Mercedes, the Team behind One of the Greatest Winning Streaks in All of Sports." Harvard Business Review (November–December 2022): 70–78.
  • 12 Mar 2024
  • Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

demands on their time, funding, salaries, and other socio-demographic and household-related factors. They found that professors’ responsibilities and the time they are able to devote to research vary depending on their position, a... View Details
Keywords: by Ben Rand; Education
  • 09 Aug 2018
  • News

Two Million Fake Accounts: Sales Misconduct at Wells Fargo

    Jaya Y. Wen

    Jaya Wen is an Assistant Professor in the Business, Government and the International Economy Unit at Harvard Business School. Her research focuses on issues in development economics, political economy, and firm behavior.

    Professor Wen has a Ph.D. in Economics... View Details

    • December 2020
    • Supplement

    France Télécom (C): An Unprecedented Trial

    By: Cynthia A. Montgomery and Ashley V. Whillans
    In the C case we learn that former CEO Didier Lombard, Deputy Chief Executive Louis-Pierre Wenes, Human Resources Head Olivier Barberot and France Telecom itself were charged for institutional harassment by French authorities, a first for a CAC 40 company. In December... View Details
    Keywords: Human Behavior; Human Dignity; Human Resource Practices; Corporate Change And Sustainability; Corporate Culture; Strategic Corporate Decisions; Strategic Change; Strategic Decision Making; Emotion; Management Challenges; Corporate Accountability; Organizational Culture; Human Resources; Crisis Management; Law; Courts and Trials; Labor; Labor and Management Relations; Management Practices and Processes; Employees; Well-being; Telecommunications Industry; Europe; European Union
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    Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (C): An Unprecedented Trial." Harvard Business School Supplement 721-422, December 2020.
    • November 2018 (Revised February 2019)
    • Case

    Israel at 70: Is it Possible to (re)Brand a Country?

    By: Elie Ofek and Sarah Gulick
    In the spring of 2018, Israel was set to celebrate its 70th anniversary. While there was much to rejoice in reaching this milestone, the country’s brand image internationally was far from ideal. Past efforts to impact perceptions of Israel, spearheaded by the Ministry... View Details
    Keywords: Branding; Brand Management Of Places; Nation Branding; Brand Positioning; Public Diplomacy; Marketing Communication; Brands and Branding; Marketing Communications; Perception; Change; Israel
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    Ofek, Elie, and Sarah Gulick. "Israel at 70: Is it Possible to (re)Brand a Country?" Harvard Business School Case 519-006, November 2018. (Revised February 2019.)
    • 31 Jan 2024
    • News

    Know Your HBS Staff: June Dever

    • May 1992 (Revised August 1996)
    • Case

    NIKE in Transition (A): The Ascendancy of Bob Woodell

    By: Christopher A. Bartlett
    Explores Bob Woodell's tenure as Nike's first COO. Describes development of Woodell's management style, his attempts to develop the organization, and his responses to unforeseen business problems. Changing market forces, new competitors, a build-up of low-end... View Details
    Keywords: Conferences; Crisis Management; Management Style; Marketing Strategy; Organizational Change and Adaptation; Performance Evaluation; Competition
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    Bartlett, Christopher A. "NIKE in Transition (A): The Ascendancy of Bob Woodell." Harvard Business School Case 392-105, May 1992. (Revised August 1996.)

      Christopher A. Bartlett

      Professor Christopher A. Bartlett received an economics degree from the University of Queensland, Australia (1964), and both the masters and doctorate degrees in business administration from Harvard University (1971 and 1979). 

      As a practicing manager prior... View Details

      Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting
      • September 2024
      • Article

      Sales Coaching and Value Creation

      By: Frank V. Cespedes
      Despite the prevalence of “coachability” in firms’ stated hiring criteria, managers over-estimate the amount of time they actually devote to coaching their people. For example, research indicates that only 15% of sales managers even spend as much as 25% of their time... View Details
      Keywords: Competency and Skills; Employee Relationship Management; Management Practices and Processes
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      Cespedes, Frank V. "Sales Coaching and Value Creation." Top Sales Magazine (September 2024), 20–21.
      • 05 May 2014
      • Research & Ideas

      Reflecting on Work Improves Job Performance

      day than the other groups, who had spent that time reflecting and sharing instead. Gino hopes that the research will provide food for thought to overworked managers and employees alike. "I don't see a lot of... View Details
      Keywords: by Carmen Nobel
      • November 2005 (Revised March 2007)
      • Case

      Leadership Development at Goldman Sachs

      By: Boris Groysberg, Scott A. Snook and David Lane
      In November 1999, 11 of Goldman Sachs' finest gathered to put the final touches on a revolutionary leadership development plan. Following Goldman's explosive growth during the 1990s and its eventual IPO in 1999, a diverse group of leaders from across the firm were... View Details
      Keywords: Initial Public Offering; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Design; Planning
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      Groysberg, Boris, Scott A. Snook, and David Lane. "Leadership Development at Goldman Sachs." Harvard Business School Case 406-002, November 2005. (Revised March 2007.)
      • 03 Apr 2020
      • Working Paper Summaries

      Working (From Home) During a Crisis: Online Social Contributions by Workers During the Coronavirus Shock

      Keywords: by Prithwiraj Choudhury, Wesley W. Koo, and Xina Li

        Ranjay Gulati

        Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

        Keywords: biotechnology; computer; financial services; industrial goods; information technology industry; pharmaceuticals; professional services; retailing
        • 14 Feb 2011
        • Research & Ideas

        Clay Christensen’s Milkshake Marketing

        says. He adds that this marketing paradigm comes with the additional benefit of being difficult to rip off. Nobody, for example, has managed to copy IKEA, which helps its customers do the job of furnishing an apartment right now.... View Details
        Keywords: by Carmen Nobel; Retail; Service; Consumer Products; Food & Beverage
        • 28 Aug 2023
        • Research & Ideas

        How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

        While companies may tout their wellness programs as a way of investing in their employees’ well-being, many are overly focused on reducing healthcare costs, so they tend to offer step challenges and gym discounts that workers don’t have View Details
        Keywords: by Hise Gibson
        • 20 Oct 2008
        • Research & Ideas

        The Seven Things That Surprise New CEOs

        By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business management revolution among academics... View Details
        Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
        • March 2016 (Revised May 2018)
        • Case

        Reinventing Best Buy

        By: John R. Wells and Gabriel Ellsworth
        On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
        Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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        Wells, John R., and Gabriel Ellsworth. "Reinventing Best Buy." Harvard Business School Case 716-455, March 2016. (Revised May 2018.)

          David E. Bell

          David E. Bell is a Baker Foundation Professor at HBS. He has taught marketing many times in the MBA program including as course head.

          During his career at HBS, David has taught a variety of other courses to both MBAs and executives, including risk... View Details

          Keywords: agribusiness; agriculture; apparel; e-commerce industry; fashion; food; food processing; grocery; insurance industry; marketing industry; retailing
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