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  • November 2020 (Revised April 2021)
  • Case

Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care

By: Trevor Fetter and Kira Seiger
This case describes the increasing investment by private equity (PE) firms in patient care and other healthcare services. The case focuses on investments in physician staffing firms and roll-up strategy investments in physician practice management (PPM). Included in... View Details
Keywords: Business Ventures; Acquisition; Mergers and Acquisitions; Business Model; Change; Disruption; Fluctuation; Trends; Customers; Customer Value and Value Chain; Ethics; Fairness; Finance; Equity; Insurance; Private Equity; Geography; Geographic Scope; Health; Health Care and Treatment; Markets; Demand and Consumers; Supply and Industry; Industry Structures; Ownership; Ownership Type; Private Ownership; Relationships; Agency Theory; Business and Community Relations; Business and Shareholder Relations; Business and Stakeholder Relations; Networks; Strategy; Competition; Consolidation; Expansion; Integration; Horizontal Integration; Vertical Integration; Value; Value Creation; Health Industry; Insurance Industry; United States
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Fetter, Trevor, and Kira Seiger. "Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care." Harvard Business School Case 321-049, November 2020. (Revised April 2021.)
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

Leonard and V. Kasturi Rangan Periodical:Directors & Boards 3, no. 4 (winter 2006) Abstract Companies today face increasing demands for corporate social responsibility (CSR). Correspondingly, they have important new opportunities to... View Details
Keywords: Martha Lagace
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

Because the two great disturbances that are shaking the world economy are the cyclical downturns in the United States, and especially in the information and communications technology sectors, and the global supply networks. That double... View Details
Keywords: by Staff
  • 27 Mar 2012
  • First Look

First Look: March 27

Tanzania are more expensive than comparable hotels, and that this difference in price cannot be accounted for by differences in supply constraints. Further, using cross-country panel data, I show that upscale hotel prices account for a... View Details
Keywords: Carmen Nobel
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

that jobs virtually dried up. "Real estate development companies were rescinding offers to classmates of mine." When the job market for commercial real estate tanked, so did MBA student interest. Today, MBA students again are flocking to real estate courses... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • April 2019
  • Case

Afterpay U.S.: The Omnichannel Dilemma

By: Antonio Moreno, Donald Ngwe and George Gonzalez
In 2018, Nick Molnar, the founder of the Australia-based online payment service Afterpay began its expansion to the U.S. market. The service had gained a loyal following in Australia by enabling customers to pay for online purchases through four interest-free... View Details
Keywords: Omnichannel Retail; Multi-sided Platforms; Value Creation; Business Model Innovation; Fintech; Digital Marketing; Disruptive Innovation; Business Startups; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Change Management; Customer Value and Value Chain; Customer Relationship Management; Customer Satisfaction; Financing and Loans; Microfinance; Global Strategy; Marketing Channels; Brands and Branding; Marketing Strategy; Market Entry and Exit; Digital Platforms; Product Development; Supply Chain Management; Business and Stakeholder Relations; Networks; Network Effects; Internet and the Web; Financial Services Industry; Retail Industry; Technology Industry; United States; Australia
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Moreno, Antonio, Donald Ngwe, and George Gonzalez. "Afterpay U.S.: The Omnichannel Dilemma." Harvard Business School Case 519-086, April 2019.
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

and best options in-store along with the electrical supplies and tools you will need to install the fixture. Online they carry an endless aisle of products and they provide videos and expert advice to help with installation. They do not... View Details
Keywords: by Sean Silverthorne; Retail
  • 16 Mar 2010
  • First Look

First Look: March 16

forthcoming Abstract Capitalism, as defined in this book, is an indirect, three-level system of governance for economic relationships (i.e., economic, administrative, and political). Whereas economic markets can coordinate supply and... View Details
Keywords: Martha Lagace
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

impact of immigration on native men’s employment and occupational standing, which increased the supply of “marriageable men.” We explore alternative mechanisms—changes in sex ratios, natives’ cultural responses, and displacement effects... View Details
Keywords: Dina Gerdeman
  • 20 Jan 2015
  • First Look

First Look: January 20

http://www.hbs.edu/faculty/Publication%20Files/15-057_22238ffa-00d7-4637-bd63-265fdfef9ccc.pdf Regulator Leniency and Mispricing in Beneficent Nonprofits By: Heese, Jonas, Ranjani Krishnan, and Frank Moers Abstract—We posit that nonprofits that provide a greater View Details
Keywords: Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

academics are uniquely suited to play, says Karen Mills, former administrator of the US Small Business Administration (SBA) and now a senior fellow at HBS. “When I went to Washington, I saw a tremendous need for fact-based analysis to inform policymaking,” she says.... View Details
Keywords: by Michael Blanding
  • 12 Aug 2002
  • Op-Ed

Using Big Business to Fight Poverty

when harnessed to development work. In 1992, having come under pressure from the Green Party in Germany, DaimlerBenz (as it was then known) started looking for ways to use more renewable natural fibers in its automobiles. At the same time, the Brazilian government was... View Details
Keywords: by George C. Lodge
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

unemployed, and demands for police reform and racial justice. But in the wake of one of the most tumultuous presidential elections in US history—marked by outgoing President Donald Trump claiming the election was stolen, deadly violence... View Details
Keywords: by Dina Gerdeman
  • 13 Nov 2007
  • Research & Ideas

Six Steps for Reinvigorating America

education. There are still schools in America where teachers have to buy supplies for the children and where children share books. People have to be willing to see that public education is a valuable investment for the future. It doesn't... View Details
Keywords: by Sean Silverthorne
  • 29 Mar 2016
  • First Look

March 29, 2016

the incumbent attracts service (price) sensitive customers in markets where it has supplied relatively high (low) levels of service quality in the past. Furthermore, we show that it is the high-quality incumbent’s most profitable... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2017
  • First Look

First Look at New Research: February 7

By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Creating sustainability transitions will require more than companies taking proactive measures in their own operations and supply chains. Fostering significant change will also... View Details
Keywords: Sean Silverthorne
  • 27 Feb 2007
  • First Look

First Look: February 27, 2007

from NBER Working Paper No. 6011, April 1997, Harvard Business School Working Paper No. 98-024, 1997) Abstract We model the equilibrium price and quantity of risk transfer between firms and financial intermediaries. Value-maximizing firms have downward sloping View Details
Keywords: Martha Lagace
  • November 2004 (Revised September 2019)
  • Background Note

The U.S. Health Club Industry in 2004

By: John R. Wells, Gabriel Ellsworth and Benjamin Weinstock
In 2004, the $16.8 billion U.S. health club industry continued its strong record of growth. There were almost 27,000 health clubs in the United States, up from 6,700 two decades earlier, and these clubs claimed 41 million members, over 14% of the U.S. population.... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Accrual Accounting; Revenue Recognition; Buildings and Facilities; Business Growth and Maturation; Business Model; For-Profit Firms; Trends; Customers; Demographics; Age; Income; Private Equity; Financing and Loans; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Health; Nutrition; Business History; Employees; Retention; Human Capital; Working Conditions; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Markets; Demand and Consumers; Supply and Industry; Industry Growth; Industry Structures; Operations; Service Operations; Franchise Ownership; Private Ownership; Public Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Nonprofit Organizations; Welfare; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Hardware; Health Industry; United States
Citation
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Wells, John R., Gabriel Ellsworth, and Benjamin Weinstock. "The U.S. Health Club Industry in 2004." Harvard Business School Background Note 705-445, November 2004. (Revised September 2019.)
  • 08 Jul 2014
  • First Look

First Look: July 8

competitors in a local market. We provide evidence that these results are due to a sorting effect, whereby firms trade-off service quality and price, and in turn, the incumbent attracts service (price) sensitive customers in markets where it has View Details
Keywords: Carmen Nobel
  • 20 Sep 2012
  • Research & Ideas

US Competitiveness at Risk

absolutely want jobs. But we want competitive jobs that can last in a demanding global economy. MP: The sectors where you can generate the most jobs quickly tend to be in things like healthcare and construction—inherently local... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
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