Publications

Publications

Filter Results: (5,442) Arrow Down
Filter Results: (5,442) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 33 of 5,442 Results →
  • June 2010 (Revised August 2010)
  • Case

State Grid: Corporate Social Responsibility

By: Christopher Marquis, Nancy Dai, Dongning Yang and Hong Wu
In October 2009, State Grid, the largest utility company in the world, and a pioneer and leader in CSR practices in China, was planning its 2009 CSR Report and long-term CSR implementation. Some of the specific challenges faced at the time include: How could the... View Details
Keywords: Corporate Social Responsibility and Impact; Management Systems; Business and Stakeholder Relations; Corporate Accountability; Behavior; Change Management; Global Range; Employees; Utilities Industry; China
Related
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

reaching a point where you or anyone have more than eight direct reports, it’s time to scale out a management team. Ideally, bring in some managers who know how to manage versus just promoting from within. I like to build teams with a... View Details
Keywords: by Julia Austin
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

administration at Harvard Business School, and Tami Kim, assistant professor at University of Virginia-Darden, conducted the research. The findings come at a time when many companies are taking a hard look... View Details
Keywords: by Pamela Reynolds

    DJ DiDonna

    Dennis “DJ” DiDonna has dedicated his career to commercializing social science research to create organizations which positively impact the world. 

    He is a Senior Lecturer in the Entrepreneurial Management Unit at Harvard Business School where he teaches the... View Details

    • 16 Jun 2021
    • HBS Case

    Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

    industries, including bars and restaurants, retailers, and hotels, forcing many to close their doors for good. But while many service-oriented companies were permitted to gradually reopen with precautions in place, the cruise industry had... View Details
    Keywords: by Michael Blanding; Travel
    • November 1993 (Revised November 1994)
    • Case

    Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project

    By: Clayton M. Christensen
    NYPRO, Inc., one of the world's leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for... View Details
    Keywords: Customer Relationship Management; Engineering; Management Practices and Processes; Product Development; Production; Groups and Teams; Manufacturing Industry; Medical Devices and Supplies Industry
    Related
    • 04 May 2013
    • News

    After tragedy, L.L. Bean to take closer look at overseas factories

    • 07 Sep 2017
    • News

    HBS Names 2017-2018 Entrepreneurs-in-Residence

    • June 2, 2020
    • Article

    How to 'Re-engineer' Your Business for Safety

    By: Hubert Joly
    Process reengineering was a massive trend in the 1990s. By focusing on improving either cost, quality, or service, a company could gain benefits in all three categories. Today, the principles that underpin process reengineering can be applied anew, with safety as a... View Details
    Keywords: Re-engineering; COVID; Safety; Performance Improvement; Organizational Change and Adaptation
    Related
    • 20 Oct 2008
    • Research & Ideas

    The Seven Things That Surprise New CEOs

    new CEOs. See a video interview with Porter.Most new chief executives are taken aback by the unexpected and unfamiliar new roles, the time and information limitations, and the altered professional relationships they run up against. Here... View Details
    Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria
    • July 2024
    • Article

    AI, ROI, and Sales Productivity

    By: Frank V. Cespedes
    Artificial intelligence (AI) is now a loose term for many different things and at the peak of its hype curve. So managers hitch-their-pitch to the term in arguing for resources. But like any technology, its business value depends upon actionable use cases embraced by... View Details
    Keywords: ROI; AI and Machine Learning; Sales; Investment Return
    Related
    • December 2022
    • Case

    Taylor Farms: Adding Value to Fresh Produce

    By: José B. Alvarez, Forest L. Reinhardt, Jenyfeer Martinez Buitrago and Pedro Levindo
    In October 2022, Bruce Taylor (HBS MBA, 1981), Chairman and CEO of Taylor Farms, the leading producer of salads and healthy fresh foods in the United States, wondered whether this was the right time for Taylor Farms to venture into the Controlled Environment... View Details
    Keywords: Technology Adoption; Cost vs Benefits; Logistics; Environmental Sustainability; Agriculture and Agribusiness Industry
    Related
    • 27 Feb 2019
    • Research & Ideas

    The Hidden Cost of a Product Recall

    steps could help most R&D-centric companies: Create recall recovery teams. A specialized group of managers with deep knowledge about a company’s products and the recall process might keep a company from diverting View Details
    Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies
    • 16 Jun 2014
    • News

    Former Medtronic CEO Shares Perspective On Covidien Acquisition

    • 04 Nov 2011
    • News

    Americans Work Too Much for Their Own Good: de Graaf and Batker

    • January 2021
    • Supplement

    What Went Wrong with Boeing’s 737 Max? (B)

    By: William W. George and Amram Migdal
    Following the March 10, 2019, crash of Ethiopian Airlines flight 302, en route to Nairobi, Kenya and the October 29, 2018, downing of Lion Air flight 610 as it took off from Jakarta, Indonesia, Boeing’s 737 Max jet, the model flown in both instances, was grounded by... View Details
    Keywords: Ethics; Values and Beliefs; Governance; Corporate Accountability; Governance Controls; Governing Rules, Regulations, and Reforms; Leadership; Management; Business or Company Management; Crisis Management; Risk Management; Organizations; Organizational Culture; Problems and Challenges; Risk and Uncertainty; Safety; Failure; Transportation; Air Transportation; Aerospace Industry; Air Transportation Industry; North America; United States
    Related
    • 16 Feb 2024
    • Research & Ideas

    As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

    Artificial intelligence is changing the nature of work on a scale some predict will be as transformative as the Industrial Revolution. It’s also exposing the yawning gaps in a fractured US employment system that many companies and workers... View Details
    Keywords: by Rachel Layne; Information Technology; Technology
    • June 2025
    • Case

    AI Wars in 2025

    By: Andy Wu and Anna Yang
    In June 2025, Google leaders in Mountain View, CA convened after its parent company Alphabet shed a quarter-trillion in market capitalization in a matter of months. The immediate spark—the quiet revelation that Google searches had dipped for the first time in 20... View Details
    Related
    • June 2013 (Revised February 2014)
    • Case

    FanMode: Launching a Global Sports Venture

    By: Shikhar Ghosh, William R. Kerr and Alexis Brownell
    Neven Murugan is developing FanMode, an app that allows sports fans all over the world to broadcast their reactions in real time into stadiums where their team is playing. It also provides social networking across sports fans. The company is growing, and its founders... View Details
    Keywords: App Development; Location Choices; Structure Of The Firm; Global; Entrepreneurship; Social Media; Sports Industry; Entertainment and Recreation Industry; United Kingdom; South Africa
    Related
    • October 2009
    • Case

    Low-k Dielectrics at IBM

    By: Willy C. Shih and Giovanni Carraro
    Innovations at the frontiers of technology carry enormous risk of making wrong choices. This case examines a decision made by IBM in its semiconductor process technology strategy: a material to use as a dielectric insulator in its leading edge silicon chip technology.... View Details
    Keywords: Competency and Skills; Decision Choices and Conditions; Technological Innovation; Product Development; Science; Creativity; Semiconductor Industry; United States
    Related