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Show Results For
- All HBS Web
(5,635)
- People (9)
- News (1,100)
- Research (3,762)
- Events (38)
- Multimedia (24)
- Faculty Publications (2,261)
- May 2017
- Supplement
ATH Technologies (E)
By: Robert Simons and Jennifer Packard
Supplements the (A) case. Designed as an in-class handout. View Details
Keywords: Strategy And Execution; Management Control Systems; Balancing Innovation And Control; Health Industry
Simons, Robert, and Jennifer Packard. "ATH Technologies (E)." Harvard Business School Supplement 117-017, May 2017.
- September 2016 (Revised March 2017)
- Module Note
Strategy Execution Module 3: Using Information for Performance Measurement and Control
By: Robert Simons
This module reading explains how managers use information to control critical business processes and outcomes. The analysis begins by illustrating how managers use information to communicate goals and track performance. Then the focus turns to the choices that managers... View Details
Keywords: Management Control Systems; Implementing Strategy; Strategy Execution; Organization Process; Feedback Model; Innovation; Uses Of Information; Big Data; Benchmarking; Decision Making; Information; Performance Evaluation; Analytics and Data Science
Simons, Robert. "Strategy Execution Module 3: Using Information for Performance Measurement and Control." Harvard Business School Module Note 117-103, September 2016. (Revised March 2017.)
- Web
Hidden Workers, Untapped Talent - Managing the Future of Work
caregivers on the margins of the workforce and helps current employees succeed. Read the report Featured Articles Companies Need More Workers. Why Do They Reject Millions of Résumés? By: Kathryn Dill 4 SEP 2021 | The Wall Street Journal Automated-hiring View Details
- Web
Accounting & Management Awards & Honors - Faculty & Research
from the Management Accounting Section of the American Accounting Association for Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal... View Details
- Web
Entrepreneurial Management Awards & Honors - Faculty & Research
2017). Thomas R. Eisenmann : Winner of the 2015 Case Centre Award in the Entrepreneurship category for “Dropbox: ‘It Just Works’” with Michael Pao and Lauren Barley (HBS Case 811-065). Scott Duke Kominers : Won a 2015 Case Centre Award in the Knowledge, Information and... View Details
- 03 Jun 2020
- Blog Post
How to Thrive as a Remote Manager and Employee
they need to succeed by reviewing these tips and implementing what works for you and your company. Remote Work Management Practices: Weekly 1:1 meetings with your direct reports by video call Weekly group video calls with teams Optional... View Details
- 1992
- Chapter
Issues of Participation and Rights Allocation in Tradeable Permits Systems to Reduce Greenhouse Gas Emissions
By: James K. Sebenius and Michael Grubb
Keywords: Corporate Social Responsibility and Impact; Climate Change; Pollutants; Science-Based Business
Sebenius, James K., and Michael Grubb. "Issues of Participation and Rights Allocation in Tradeable Permits Systems to Reduce Greenhouse Gas Emissions." In Tradeable Permits to Reduce Greenhouse Gases, edited by Jan Corfee, 181–222. Paris: Organisation for Economic Co-operation and Development (OECD), 1992.
- November 1997 (Revised April 2017)
- Teaching Note
Purity Steel Corporation, 2012
By: Robert Simons and Antonio Dávila
Teaching Note for (9-197-082). View Details
- 21 Nov 2012
- Research & Ideas
What Health Care Managers Need to Know--and How to Teach Them
Faculty Development helped manage the conference. Herzlinger has been a prolific case author in the field of health care innovations. These include: Amil and the Health Care System in Brazil, Regina E.... View Details
- Web
General Management Awards & Honors - Faculty & Research
General Management Overview Faculty Curriculum Awards & Honors Doctoral Students 2024 Arthur C. Brooks : Elected as a Member of the American Academy of Sciences & Letters in 2024. Leemore S. Dafny : Elected to the National Academy of... View Details
- Research Summary
Clinical Trials as a setting for Health Policy and Management Research
The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
- March 2016
- Supplement
Trouble at Tessei
By: Ethan Bernstein and Ryan W. Buell
In 2005, Teruo Yabe is asked to revive Tessei, the 669-person JR-East subsidiary responsible for cleaning its Shinkansen ("bullet") trains. Operational mistakes, customer complaints, safety issues, and employee turnover are at or near all-time highs, even as the... View Details
Keywords: Service Management; Employee Engagement; Employee Motivation; Leadership And Managing People; Quality Improvement; Efficiency; Japan; Operational Transparency; Employee Coordination; Transparency; Leadership; Service Delivery; Service Operations; Employees; Quality; Transportation Industry; Japan
Bernstein, Ethan, and Ryan W. Buell. "Trouble at Tessei." Harvard Business School Multimedia/Video Supplement 616-706, March 2016.
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
of large corporate databases. A management information systems specialist, Professor James I. Cash, Jr., focuses on how companies use information technology to improve organizational effectiveness and how... View Details
Keywords: Susan Young
- February 2003 (Revised August 2005)
- Case
UCB (A): Managing Information for Globalization and Innovation
By: F. Warren McFarlan and Brian DeLacey
This case presents a complex total MIS strategy case for a $3 billion European pharmaceutical/chemicals company based in Brussels. It covers corporate strategy alignment of IT portfolio, IT operations issues, and global coordination of IT. View Details
Keywords: Information Technology; Operations; System; Corporate Strategy; Investment Portfolio; Globalization; Pharmaceutical Industry; Information Technology Industry; Brussels
McFarlan, F. Warren, and Brian DeLacey. "UCB (A): Managing Information for Globalization and Innovation." Harvard Business School Case 303-091, February 2003. (Revised August 2005.)
- December 1997 (Revised May 2017)
- Teaching Note
Kidder, Peabody & Co.: Creating Elusive Profits
By: Robert Simons and Antonio Dávila
Teaching Note for (9-197-038). View Details
- March 2018
- Article
Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster
By: Hazhir Rahmandad, Rebecca Henderson and Nelson P. Repenning
Much recent work in strategy and popular discussion suggests that an excessive focus on "managing the numbers"—delivering quarterly earnings at the expense of longer-term investments—makes it difficult for firms to make the investments necessary to build competitive... View Details
Keywords: Capability; Short-termism; System Dynamics; Tipping Point; Business or Company Management; Earnings Management; Resource Allocation
Rahmandad, Hazhir, Rebecca Henderson, and Nelson P. Repenning. "Making the Numbers? 'Short Termism' and the Puzzle of Only Occasional Disaster." Management Science 64, no. 3 (March 2018): 1328–1347.
- February 2006 (Revised May 2006)
- Case
JA Worldwide: Managing Change in a Multi-governed Environment
By: Michael Chu and Barbara Zepp Larson
Post-merger, the head of Junior Achievement (JA) Worldwide must now oversee operations in 98 countries serving 6.6 million students, with over 7,600 local chapter board directors. President and CEO David Chernow's own board has increased to 111 members. Two separate... View Details
Keywords: Mergers and Acquisitions; Business Model; Change Management; Cross-Cultural and Cross-Border Issues; Governance; Business or Company Management; Service Operations; Organizational Structure; Nonprofit Organizations; Balance and Stability
Chu, Michael, and Barbara Zepp Larson. "JA Worldwide: Managing Change in a Multi-governed Environment." Harvard Business School Case 306-025, February 2006. (Revised May 2006.)
- January–February 2020
- Article
Are You Undervaluing Your Customers?: It’s Time to Start Measuring and Managing Their Worth
By: Rob Markey
Leaders recognize that they should manage their businesses to maximize the value of the customer base. But too often, earnings pressures result in cost-cutting measures that hurt customers.
Loyalty-leading companies operate differently. They create systems for... View Details
Keywords: Customer Experience; Customer Value; Customer Centric Initiative; Customer Focused Organization; Customer Lifetime Value; Customer Focus and Relationships; Customer Value and Value Chain; Operations; Business Strategy
Markey, Rob. "Are You Undervaluing Your Customers? It’s Time to Start Measuring and Managing Their Worth." Harvard Business Review 98, no. 1 (January–February 2020): 42–50.
- 2015
- Working Paper
The Challenges and Enhancing Opportunities of Global Project Management: Evidence from Chinese and Dutch Cross-Cultural Project Management
By: Ying Zhang, Christopher Marquis, Sergey Filippov, Henk-Jan Haasnoot and Martijn van der Steen
This study investigates the role of national and organisational culture in day-to-day activities of multinational project teams, specifically focusing on differences between Chinese and Dutch project managers. We rely on fieldwork observation and interviews with... View Details
Keywords: Management; Organizational Culture; Projects; Cross-Cultural and Cross-Border Issues; China; Netherlands
Zhang, Ying, Christopher Marquis, Sergey Filippov, Henk-Jan Haasnoot, and Martijn van der Steen. "The Challenges and Enhancing Opportunities of Global Project Management: Evidence from Chinese and Dutch Cross-Cultural Project Management." Harvard Business School Working Paper, No. 15-063, February 2015.