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Publications

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  • All HBS Web  (2,867)
    • People  (12)
    • News  (960)
    • Research  (1,299)
    • Events  (8)
    • Multimedia  (7)
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Show Results For

  • All HBS Web  (2,867)
    • People  (12)
    • News  (960)
    • Research  (1,299)
    • Events  (8)
    • Multimedia  (7)
  • Faculty Publications  (443)
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  • Web

MBA Experience - Health Care

Former CDC Director (2021–2023) HBS Health Care Initiative Hawes 101 Open to the Harvard community Join the Student Health Care Club and the Health Care Initiative for an engaging conversation with Dr.... View Details
  • Web

Help - Alumni

non-school sanctioned events. Exceptions are made for school-sanctioned events (contact Alumni Communications ) and Reunions (contact Reunions team ), and alumni clubs-sanctioned events (contact the Clubs team ). MBA Academic Records How... View Details
  • Web

FAQs - Alumni

reunions.hbs.edu . Generally, the On-Campus Program takes place Friday and Saturday from approximately 8:30 a.m.–5:00 p.m. and includes food & beverage, faculty presentations, class-specific programming, and community gatherings. Evening... View Details
  • Web

Rock Summer Fellows - Entrepreneurship

Rock Summer Fellows Video Video Key Dates: Applications for the 2025 Rock Summer Fellows Program will open on January 21. Deadline for Rock Founders to apply is March 6. Decisions will be made by April 7. The Rock Summer Fellows program,... View Details
  • Teaching Interest

Overview

By: Jill J. Avery
Creating Brand Value (MBA elective course)

Overview:

In the consumer/retail space, brands are often companies’ most valuable assets and sources of their sustainable competitive advantage. But, managing brands to achieve their full value potential... View Details
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

Palmisano, Chairman and CEO, and sponsored by Jon Iwata, Senior VP of Corporate Communications and Marketing, and John E. Kelly III, Senior VP and Director of Research, the IVT5's focus was on "the global IBMer"—define and... View Details
Keywords: Martha Lagace
  • 05 Aug 2022
  • Research & Ideas

Why People Crave Feedback—and Why We’re Afraid to Give It

of the potential feedback-receiver. Providing feedback in the office That kind of intervention, the researchers say, is an easy one to implement in the workplace to encourage more open conversations about employees’ performance. As... View Details
Keywords: by Michael Blanding
  • 14 Nov 2023
  • What Do You Think?

Do We Underestimate the Importance of Generosity in Leadership?

leader: fostering change. I don’t ever recall generosity having been emphasized in any of these discussions. I’m reminded of this by the current interest in the subject of happiness led by, among others, Arthur Brooks of this faculty. Various studies have shown that... View Details
Keywords: by James Heskett
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

more ‘going with the flow’ Smith and Cuscuna licked their wounds, took time off to reflect, and decided to open a new Brooklyn ice cream shop called the Social in 2021 that mirrored the values of Ample Hills—that is, fresh, homemade... View Details
Keywords: by Pamela Reynolds
  • 19 Sep 2023
  • HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

subscription without usage limits as we are used to today. Usage pricing is going to be much more important. A second distinction is that a significant portion of the core technology is open source, and a lot of the data being used to... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • Article

Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores

By: Ryan Raffaelli and Ryann Noe
This study reveals how incumbent actors leverage physical place as source of differentiation in response to the threat of digital commoditization. Through a longitudinal, qualitative analysis of the U.S. independent bookselling industry from 1995 to 2019, we outline... View Details
Keywords: Retail; Place Making; Bookstores; Industry Evolution; Digital; Commoditization; Organizational Change and Adaptation; Adaptation; Business Strategy; Digital Transformation; E-commerce; Distribution Channels; Civil Society or Community; Value Creation; Retail Industry
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Raffaelli, Ryan, and Ryann Noe. "Organizational Emplacement as a Response to Digital Threat: The Novel Resurgence of Independent Bookstores." Administrative Science Quarterly (in press). (Pre-published online May 3, 2025.)
  • 2020
  • Chapter

Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective

By: Asli M. Colpan and Geoffrey Jones
This chapter offers a survey of the evolution of Turkish capitalism from the 19th century Ottoman Empire until the present day. It shows that Turkish business over the last century and a half was shaped in an institutional context similar to those in many developing... View Details
Keywords: Business Groups; Capitalism; Entrepreneurship; Ethics; Government and Politics; History; Religion; Business History; Turkey; Central Asia; Middle East
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Colpan, Asli M., and Geoffrey Jones. "Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective." Chap. 1 in Business, Ethics and Institutions: The Evolution of Turkish Capitalism in Global Perspectives, edited by Asli M. Colpan and Geoffrey Jones, 3–22. New York: Routledge, 2020.
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

them put much weight on ethical considerations—if they thought about them at all. Compensation systems that seem to invite, if not encourage, unethical behaviour also show up again and again. The quota and incentive system put in place by managers of Wells Fargo’s... View Details
Keywords: by Dina Gerdeman
  • Web

Podcast - Business & Environment

of the Climate Rising series on climate resilience, features Sarah Russell, General Manager of Project Bellwether at X, The Moonshot Factory at Alphabet (formerly Google X). Sarah shares how geospatial data and artificial intelligence can help View Details
  • Web

Outreach Events - Doctoral

student life, and admissions. All events are free and open to the public but require registration. Tour the Campus Tour the Campus Life at Harvard Life at Harvard ADMISSIONS Your journey starts now. Join a View Details
  • Web

Marketing - Faculty & Research

Marketing helps a firm in creating value by better understanding the needs of its customers and providing them with innovative products and services. This value is communicated through a variety of channels as well as through the firm's... View Details
  • March 2016
  • Supplement

Advertising Experiments at RestaurantGrades

By: Weijia Dai, Hyunjin Kim and Michael Luca
This exercise provides students with a data set consisting of results from a hypothetical experiment, and asks students to make recommendations based on the data. Through this process, the exercise teaches students to analyze, design, and interpret experiments. The... View Details
Keywords: Experimental Methods; Analytics; Web Technology; Marketing; Digital Marketing; Analysis; Performance Effectiveness; Social Media
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Dai, Weijia, Hyunjin Kim, and Michael Luca. "Advertising Experiments at RestaurantGrades." Harvard Business School Spreadsheet Supplement 916-702, March 2016.
  • Web

Business, Government & the International Economy - Faculty & Research

both cities reflected the robust, short-term options market developing among coulissiers. Public attention given to the coulisse price lists—distributed via newly opened telegraph lines—challenged the legitimacy of official brokers as... View Details
  • 22 May 2024
  • HBS Case

Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore

business opportunities The average US TikTok user spent 45.4 hours a month on TikTok in 2023, passing YouTube’s 26.2 hours, according to Statista. It’s a place to get seen. Last year, TikTok focused on advertising as its main revenue View Details
Keywords: by Rachel Layne; Technology
  • January 2024
  • Case

Sprouts Farmers Market

By: Rajiv Lal, Forest L. Reinhardt and Natalie Kindred
Sprouts Farmers Markets (Sprouts) is a Phoenix, Arizona-based chain of 400-plus natural foods stores in 23 U.S. states and $6.4 billion in sales as of 2022. In its product assortment, brand image, and store environment, Sprouts emphasizes freshness, health, innovation,... View Details
Keywords: Business Model; Growth and Development Strategy; Brands and Branding; Strategic Planning; Sales; Business Strategy; Expansion; Product Positioning; Marketing Strategy; Competition; Retail Industry; United States; Arizona
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Lal, Rajiv, Forest L. Reinhardt, and Natalie Kindred. "Sprouts Farmers Market." Harvard Business School Case 524-059, January 2024.
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