Information Networks - Publications - Faculty & Research

17 Oct 2024
Research & Ideas

The Reputation Risks of Sharing Fake News

As partisan vitriol flies in the final month before the US presidential election, a new study offers insight into the question of why people share political misinformation. Even when a news article would flatter their political party, people tend to expect that sharing... View Details

Keywords: by Avery Forman

August 2011
Supplement

Raj Datta, Former Chief Knowledge Officer of MindTree, In-Class Comments, April 1, 2011

By: David A. Garvin

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Knowledge Management; Social and Collaborative Networks; Innovation and Invention; Organizational Culture; Learning; Values and Beliefs; Information Technology Industry; Information Technology Industry; India

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November 2021
Supplement

Ant Group (B)

By: Krishna G. Palepu, Feng Zhu and Susie L. Ma

Keywords: Information Technology; Value Creation; Network Effects; Strategy; Disruptive Innovation; Technology Industry; Financial Services Industry; China

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01 Jul 2014
First Look

First Look: July 1

and Performance in Information and Solution Spaces By: Shore, Jesse, Ethan Bernstein, and David Lazer Abstract—Using data from a novel laboratory experiment on complex problem solving in which we varied the View Details

Keywords: Carmen Nobel

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

modules were not recognized until much later. In an ambitious project like building the next-generation airplane, it's critical for suppliers to inform Boeing and each other about problems. This did not happen either. Boeing did not build... View Details

Keywords: by Sean Silverthorne; Technology

25 Jun 2019
Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

identifying recurring problems. User communities can also lower costs by providing limited product support—especially for products and services that have been phased out—or informal support for hiring and training. Companies that have yet... View Details

Keywords: by Danielle Kost

March 2008 (Revised March 2013)
Teaching Note

MySpace (TN)

By: Mikolaj Jan Piskorski

Teaching Note for 708499. View Details

Keywords: Internet and the Web; Competitive Advantage; Social and Collaborative Networks; Decisions; Growth and Development; Digital Platforms; Web Services Industry; United States

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March 2011 (Revised August 2014)
Background Note

Social Media in Health Care

By: Regina E. Herzlinger, Selin Gunal Tyler and Charles C. Huang

This note reviews the social media firms in health care that help providers and consumers to interact and their nascent business models. View Details

Keywords: Business Model; Health Care and Treatment; Digital Platforms; Social and Collaborative Networks; Health Industry

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September 2021
Supplement

Telepass: From Tolling to Mobility Platform

By: Chiara Farronato, Stefano Denicolai and Sarah Mehta

This supplementary dataset can be paired with the case entitled “Telepass: From Tolling to Mobility Platform” (case no. 622-011), to allow students the opportunity to analyze data before class. View Details

Keywords: Analysis; Change; Change Management; Transformation; Transition; Innovation and Invention; Strategy; Information Technology; Mobile and Wireless Technology; Transportation; Transportation Networks; Value; Value Creation; Technology Industry; Transportation Industry; Insurance Industry; Europe; Italy; Milan

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May 2004
Background Note

56K Modem Battle

By: David B. Yoffie and Deborah Freier

Examines the battle to set the standard for the 56K modem. Set in 1996, this case looks at how computers accessed the Internet via a telephone line, or dial-up connection, and a hardware modem. In 1995, there were 18.6 million total modem unit shipments, with market... View Details

Keywords: Announcements; Revenue; Patents; Product Launch; Network Effects; Standards; Competition; Information Infrastructure; Internet and the Web; Technology Industry; Illinois

Citation

Find at Harvard

26 Jun 2000
Research & Ideas

Presentation Round-Up

their hybrid-fiber-coaxial (HFC) network lose out to the All Fiber Network (AFN) developed by the electric power companies in concert with RCN-inspired entrepreneurs. No, wait. It's 2010, and the channels... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

March 2006 (Revised December 2009)
Compilation

Skype

By: Peter A. Coles and Thomas R. Eisenmann

Presents eBay's rationale for its $2.6 billion acquisition in late 2005 of Skype, a fast growing voice-over-Internet protocol (VoIP) provider. Describes Skype's history, technology, business model, and competition, as well as government regulation of VoIP services. View Details

Keywords: Mergers and Acquisitions; Business Model; Communication Technology; Growth and Development Strategy; Network Effects; Competitive Strategy; Internet and the Web; Information Infrastructure; Telecommunications Industry

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01 Nov 2016
First Look

First Look - November 1, 2016

technologies where initial experiments cost more and reveal less. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=48776 Private Networks of Managers and Financial Analysts and Their Externality on a Firm's View Details

Keywords: Sean Silverthorne

26 Feb 2001
Research & Ideas

Evolving for Success [Part One]

several decades of experience with information technology. We've just moved from private networks to public networks, and I think that has a huge impact. The technology is revolutionary; yet in terms of how... View Details

Keywords: by Staff

02 Aug 2024
HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at discount prices. After all, a... View Details

Keywords: by Lane Lambert; Technology; Information Technology

12 Jul 2004
Research & Ideas

Michael Porter’s Prescription For the High Cost of Health Care

to Choice. Under positive-sum competition, all restrictions to choice at the disease or treatment level would disappear, including network restrictions and approvals of referrals. Reasonable co-pays and large deductibles combined with... View Details

Keywords: by Michael E. Porter; Health

26 Jun 2013
Op-Ed

A Roadmap for Afghanistan’s Economic Future

2001 to 9 million today), especially girls. But the bad news is they have no jobs to look forward to. Although stability and security facilitate investing for the long term, they are not enough. Afghans must have credible information... View Details

Keywords: by Tarun Khanna

17 Apr 2007
First Look

First Look: April 17, 2007

turned their attention from local to more distant sources of news and entertainment. While the integration of media markets will raise the private welfare of many consumers, critics of a globalized information and entertainment industry... View Details

Keywords: Martha Lagace

January 2011 (Revised April 2024)
Case

Triangulate (A)

By: Thomas Eisenmann and Lauren Barley

In October 2010, Triangulate's founder/CEO must determine what product features to develop and what marketing programs to pursue in order to boost the odds of successfully raising another venture capital round for his nine month-old Facebook dating application. The... View Details

Keywords: Business Model; Business Startups; Entrepreneurship; Venture Capital; Product Launch; Social and Collaborative Networks; Internet and the Web

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January 2004 (Revised October 2006)
Case

Electronic Arts in Online Gaming

By: Thomas R. Eisenmann and Justin Wong

Electronic Arts (EA), the world's largest independent video-game publisher, must decide whether to support Microsoft's initiatives in online gaming. Historically, EA has been platform-agnostic, releasing versions of its titles for all major console platforms. However,... View Details