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  • All HBS Web  (3,729)
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The Founding of U.S. Steel and the Power of Public Opinion | Baker Library | Bloomberg Center | Harvard Business School

the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details
  • 18 Apr 2023
  • Research & Ideas

The Best Person to Lead Your Company Doesn't Work There—Yet

Companies looking for the best possible leaders—and leaders looking to become CEOs—would do well to heed the model of private-equity (PE) backed companies, which often look outside their ranks when hiring for the top job and see excellent results. Three-quarters of new... View Details
Keywords: by Rachel Layne; Financial Services
  • 05 Dec 2022
  • Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Companies vying to fill entry-level roles should take a page from AT&T and American Express and offer aggressive advancement opportunities to workers without college degrees to help expand the talent pool, says a new report. According to “The American Opportunity... View Details
Keywords: by Pamela Reynolds

    Maria P. Roche

    Maria Roche is an Assistant Professor in the Strategy Unit. She teaches the MBA elective Innovating at Scale and contributes to teaching in executive education programs. Her research examines how specialized knowledge is commercialized and how... View Details

    Keywords: education industry; biotechnology; high technology; software
    • 04 Nov 2008
    • First Look

    First Look: November 4, 2008

    "improbable" emergence and expansion of that business to investigate the challenges and opportunities faced by an individual who seeks to build an enterprise around his own human capital. It includes background information on... View Details
    Keywords: Martha Lagace
    • April 14, 2017
    • Article

    Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It

    By: John A. Deighton
    United Airlines has pledged to improve its training programs and empower its employees to put customers first in the wake of a video showing a passenger being dragged from a plane. Of all the U.S. air carriers, United should have known the power of social media and... View Details
    Keywords: Crisis Management; Customer Focus and Relationships; Employees; Training; Air Transportation Industry
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    Deighton, John A. "Companies Like United Need to Cultivate Good Judgment, and Free Their Employees to Use It." Harvard Business Review (website) (April 14, 2017).
    • 19 Jun 2007
    • First Look

    First Look: June 19, 2007

    the sophisticated human resource levers his predecessors left him. Immelt questions whether the changes in place will foster the development of the next generation of GE growth leaders. Purchase this case:... View Details
    Keywords: Martha Lagace
    • 05 Jul 2023
    • Cold Call Podcast

    How Unilever Is Preparing for the Future of Work

    Keywords: Re: William R. Kerr; Retail; Consumer Products
    • 07 Jul 2019
    • HBS Case

    Walmart's Workforce of the Future

    executives made it clear that Walmart was equally committed to the complex, costly effort required to train its human workers. “I want to be clear that we don’t believe technology is the answer to everything,” McMillon stated in a 2017... View Details
    Keywords: by Julia Hanna; Retail
    • 04 Sep 2001
    • Research & Ideas

    Is Government Just Stupid? How Bad Decisions Are Made

    The main goal of any government should be, the authors maintain, to enlarge the pie of resources that society has available to distribute. This is done by identifying wise tradeoffs for society as a whole. But it's not just politicians... View Details
    Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

      Christopher T. Stanton

      Christopher Stanton is Marvin Bower Associate Professor of Business Administration in the Entrepreneurial Management Unit. Professor Stanton's research streams focus on personnel economics, organizational economics, labor markets, and entrepreneurship. His MBA... View Details

      • July 2024
      • Case

      Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

      By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
      Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
      Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
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      Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
      • 28 Jun 2021
      • Research & Ideas

      Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

      create human capital. For these companies, the cost of rehiring and restoring operations after a layoff would be greater than the cost of maintaining the status quo during an economic downturn. Amazon, for instance, fared well by having... View Details
      Keywords: by Lane Lambert
      • Web

      Organizational Behavior Faculty - Faculty & Research

      Matsushita Professor of Leadership Jeffrey T. Polzer UPS Foundation Professor of Human Resource Management Ryan L. Raffaelli Marvin Bower Associate Professor Lakshmi Ramarajan Diane Doerge Wilson Professor... View Details
      • Web

      Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

      Face: Pivoting from Science to Entrepreneurship 05 OCT 2022 Harvard Business School 07 FEB 2020 Harvard Business School Blavatnik Fellowship: 5 Years of Thinking Big Blavatnik Fellowship: 5 Years of Thinking Big 07 FEB 2020 Harvard Business School View Details
      • 18 Dec 2017
      • Op-Ed

      Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

      Credit:  Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details
      Keywords: by Joseph Fuller
      • Web

      Drivers of Competitiveness - Institute For Strategy And Competitiveness

      Macroeconomics Competitiveness Sound Monetary & Fiscal Policies Human Development & Effective Political Institutions Endowments Productivity ultimately depends on improving the microeconomic capability of the economy and the... View Details
      • 28 Apr 2021
      • Research & Ideas

      Remote Workers Spend More on Housing. Do They Deserve Higher Pay?

      To executives expecting to save on office space when some employees continue working remotely post-pandemic: Not so fast. Makeshift desks and kitchen tables have sufficed for many people working from home to avoid COVID-19. However, permanently remote workers tend to... View Details
      Keywords: by Kristen Senz
      • Web

      About the Project - Managing the Future of Work

      outdated workforce development models and human resource practices. Instead, they will need to embrace new ideas, create new institutions, and forge new alliances with external stakeholders—in ways that... View Details

        Rosabeth M. Kanter

        Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

        Keywords: accounting industry; advertising; airline; apparel; arts; automobiles; banking; beauty products; beverage; biotechnology; broadcasting; chemical; clothing; communications; computer; consulting; consumer products; e-commerce industry; education industry; electrical equipment; electronics; entertainment; fashion; fast food; federal government; financial services; food; food processing; grocery; health care; high technology; hotels & motels; industrial goods; information; information technology industry; insurance industry; internet; legal services; management consulting; manufacturing; medical supplies; nonprofit industry; oil & gas; petroleum; pharmaceuticals; professional services; publishing industry; real estate; recreation; restaurant; retail financial services; retailing; semiconductor; soft drink; software; sports; state government; telecommunications; textiles; tourism; toy; transportation; travel; utilities; wine
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