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  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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    Roberto Verganti

    Roberto Verganti (rverganti@hbs.edu) is in the Technology and Operations Management Unit at Harvard Business School. He teaches Design Theory and Practice for the View Details

    Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics
    • Web

    Information Technology - Institute For Strategy And Competitiveness

    (IT) is needed. There have been major efforts to accelerate the adoption of IT in health care over the last decades, which have made substantial headway. The adoption of electronic health records by hospitals and physicians between 2004... View Details
    • Web

    Advisory Board - Entrepreneurship

    and marketplaces, including both advertising-supported and fee-based services. Today, CNET Networks' online properties attract more than 66 million Web users each month ranging form C-level executives and IT professionals to technology or consumer View Details
    • April 2023 (Revised September 2023)
    • Case

    Apple's iPhone Revolution: Pioneering the Circular Economy

    By: George Serafeim
    When asked to identify an example of a circular economy business model that has generated billions in revenues for a company, ChatGPT, the famous chatbot that in 2022 rocked the world with its ability to perform a variety of tasks, immediately identified and... View Details
    Keywords: Iphone; Smartphone; Waste Management; Recycling; Innovation; Product Upgrade; Product Life Cycle; Sustainability; Climate Impact; Digital; Business Model Innovation; Climate Change; Information Technology; Business Model; Electronics Industry; Information Technology Industry
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    • 20 Apr 2015
    • Research & Ideas

    The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

    would move beyond the computer to use a range of electronic devices for entertainment and communication and then systematically rolled them out one step at a time—the iPod, iPhone, and iPad. Building an Ecosystem Gates was the first of... View Details
    Keywords: by Michael Blanding; Computer
    • 28 Jun 2021
    • Research & Ideas

    Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

    accelerating a trend that began before the pandemic. For instance, the consumer electronics chain Best Buy struggled to attract sales, and the company ended up cutting costs through layoffs and furloughs. Layoffs were more typical among... View Details
    Keywords: by Lane Lambert
    • Web

    Systems Integration - Institute For Strategy And Competitiveness

    expansion of the main center’s IPU to the regional facility utilizing teams who work in both locations and who are connected to the IPU through regular meetings and electronically. Use of the same EMR is essential for data sharing and View Details

      Joseph L. Bower

      JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade.  He has served in many administrative roles... View Details

      Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics
      • 12 Mar 2006
      • Research & Ideas

      New Research Explores Multi-Sided Markets

      vertical chain and therefore come up with superior products. One tradeoff would therefore seem to be between large market share and high quality, of which the Microsoft/Apple comparison is a good illustration. Sony illustrates another dimension of vertical integration.... View Details
      Keywords: by Sean Silverthorne; Technology

        Walter A. Friedman

        Walter A. Friedman is Director of the Business History Initiative and Lecturer.  He edits Business History Review with Geoff Jones. He specializes in business, labor, and economic history. He is author of Fortune Tellers: The Story of America's First... View Details

        Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics
        • Web

        Accounting & Management Awards & Honors - Faculty & Research

        Outstanding Reviewer Award from the Management Accounting Section of the American Accounting Association. Susanna Gallani : Winner of the Best Paper Award at the 2022 Conference of the Accounting and Finance Association of Australia and New Zealand, Technology Section,... View Details
        • February 2017 (Revised November 2021)
        • Case

        Digitalization at Siemens

        By: David J. Collis and Tonia Junker
        The case discusses the digitalization strategy of Siemens AG, a German-based company operating in manufacturing and electronics. The increasing impact of digital technologies on all of its business units had prompted CEO Joe Kaeser and his team to put digitalization at... View Details
        Keywords: Company Management; Digital Technologies; Corporate Strategy; Competition; Information Technology; Information Infrastructure; Electronics Industry; Electronics Industry
        Related
        • 19 Sep 2023
        • Blog Post

        2023 Summer Internships in Business & Environment

        de-centralized, currently untapped resources such as electronic waste domestically in the US, providing a step change to create a circular supply chain for EV batteries. Nth Cycle will be the first domestic producer of a critical... View Details
        • 31 May 2011
        • Research & Ideas

        Japan Disaster Shakes Up Supply-Chain Strategies

        The full cultural and sociological aftershocks of the earthquake in Japan—the worst disaster to hit the country since World War II—are washing like a tsunami across many industries as manufacturers and their customers scramble to replace suppliers disrupted and even... View Details
        Keywords: by Dennis Fisher; Electronics; Electronics; Electronics; Electronics

          F. Warren McFarlan

          Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

          Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry

            Benson P. Shapiro

            Benson P. Shapiro is a well-known authority on marketing strategy and sales management with particular interests in pricing, product line planning, and marketing organization. He is also the Malcolm P. McNair Professor of Marketing Emeritus at the Harvard Business... View Details

            Keywords: electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics; electronics
            • Web

            About Us - Research Computing Services

            account holders, whether Harvard affiliates or outside collaborators, agree to be held accountable by the Harvard University Electronic Access and Information Security policies. Sign up for our Newsletter Regular communications with... View Details
            • 02 Aug 2012
            • Working Paper Summaries

            The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams

            Keywords: by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson
            • Research Summary

            Managing Marketspace Service Interfaces

            By: Jeffrey F. Rayport

            Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details