CEO Succession - Publications - Faculty & Research

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Finance - Faculty & Research

actions from a nonpecuniary perspective. Our core findings, based on large-scale online surveys, are that (i) self-reported nonpecuniary concerns are large, both for stock market investors and non-investors; (ii) concerns about the treatment of workers and View Details

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Asia Pacific - Global

discussions held in Hong Kong, Shanghai, and Beijing. At these events, Prof. Gompers introduced his new course, Entrepreneurship Outside the Valley, which currently featured 25 cases across continents, and shared his research insights on the key elements that... View Details

27 Jan 2009
First Look

First Look: January 27, 2009

Publisher's Abstract Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his international bestseller Leading Change, John Kotter revealed why change is so hard and provided an actionable, eight-step process... View Details

Keywords: Martha Lagace

27 Jun 2005
Research & Ideas

Asian and American Leadership Styles: How Are They Unique?

Political connections and family control are more common in Asian businesses than in the United States. In addition, says HBS professor D. Quinn Mills, American CEOs tend to use one of five leadership styles: directive, participative,... View Details

Keywords: by D. Quinn Mills

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

filing for bankruptcy? And more importantly, how did Smith and Cuscuna rebound from their first failed venture to open another successful ice cream shop? The startup, like many others, was a victim of its own success, says Harvard... View Details

Keywords: by Pamela Reynolds

05 Apr 2010
Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

bookstores—the whole physical distribution system—is on the cusp of changing fundamentally." Olson has a particularly informed view of the issue. Before arriving at HBS in 2008, he was CEO of Random House. In a recent unpublished... View Details

Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation

25 Jul 2007
Lessons from the Classroom

The Evolution of Apple

success as it continues to expand its product line into handheld devices like the iPod and, now, the iPhone? The Apple case originally appeared in 1992 and has been rewritten 5 times since. "The company always looks a little... View Details

Keywords: by Julia Hanna; Computer; Technology

16 Nov 2016
Research & Ideas

Turning One Thousand Customers into One Million

Few companies in the past few years have rocketed to success faster than Uber, Airbnb, and Etsy, which together have transformed the way we hail a cab, plan a vacation, and shop for handmade gifts, respectively. In a previous HBS Working... View Details

Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations

01 Dec 2023
News

The Imposter Among Us

the wheel of a Rolls-Royce he’d shipped across the Atlantic for the occasion. Wallner was stunned. “I thought, ‘Why on earth would you bring a bloody motor car here?’ ” In the friendship that followed, Wallner learned that Gaines-Cooper was a self-made man who had... View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

20 Nov 2012
First Look

First Look: November 20

business-government relations, nonmarket strategy, and organization theory. Read the paper: http://www.people.hbs.edu/shiatt/GMO_paper_AMJ.pdf ISO Standards Stamp Approval Authors:Michael James and Michael W. Toffel Publication:European View Details

Keywords: Sean Silverthorne

June 2007 (Revised October 2009)
Case

Les is More, Times Four

By: Noam T. Wasserman and Rosy Fynn

"I've had enough! I've decided that I need to resign," read the email from the founder of Webpoint to the company's board of directors. Les Trachtman, the CEO of Webpoint, has to figure out how to react to the founder's "it's Trachtman or me" ultimatum. Webpoint was... View Details

Keywords: Conflict Management; Management Succession; Entrepreneurship

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Skydeck - Alumni

Alumni share life-altering lessons from the labor force The Making of a Streaming Sensation Author and producer Jeff Norton (MBA 2003) on how his show Geek Girl became a Netflix hit—and what it tells us about success in the streaming era... View Details

August 2004 (Revised September 2005)
Case

Stanley O'Neal at Merrill Lynch (A)

By: David A. Thomas and Ayesha Kanji

In the late 1970s, Stanley O'Neal joined Merrill Lynch as an investment banker. Profiles O'Neal's ascent at Merrill to CEO. O'Neal put Merrill through a comprehensive restructuring program, cutting costs and significantly reducing the work force. As CEO, O'Neal faces... View Details

Keywords: Restructuring; Race; Cost Management; Investment Banking; Job Cuts and Outsourcing; Leadership; Management Succession; Performance Effectiveness; Personal Development and Career

Citation

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06 Jun 2011
Research & Ideas

Why Leaders Lose Their Way

forced to resign for trading in Lubrizol stock prior to recommending that Berkshire Hathaway purchase the company. Examples abound of other recent failures: Hewlett-Packard CEO Mark Hurd resigned for submitting false expense reports... View Details

Keywords: by Bill George

07 Mar 2011
Research & Ideas

Why Companies Fail—and How Their Founders Can Bounce Back

entrepreneurs whose companies are succeeding. Ghosh says boards of successful companies often seek out the founders and CEOs of failed companies because they value experience over a clean slate. After all,... View Details

Keywords: by Carmen Nobel

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Leadership Fellows

participants Leadership Fellows positions are selected based on the program goals of access, impact, and leadership. All positions: Report to the CEO or another senior executive and have regular meaningful access to the View Details

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

What do you think? Original Article Servant leadership is an age-old concept, a term loosely used to suggest that a leader's primary role is to serve others, especially employees. I witnessed a practical example of it at a ServiceMaster board meeting in the 1990s when... View Details

Keywords: by Jim Heskett

02 Sep 2015
What Do You Think?

What's Wrong With Amazon’s Low-Retention HR Strategy?

low-retention HR strategy, its customers probably regard it as a highly successful application of that idea. Advocates of a high-retention strategy may wonder why Amazon hasn’t learned something from online retailer Zappos, a... View Details

Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion

05 Jun 2018
First Look

New Research and Ideas, June 5, 2018

packaged food companies were suffering declines. The case also discusses trends in the snack food business and invites readers to suggest how the company’s new CEO should build on the foundation that Irene created. Purchase this... View Details

Keywords: Dina Gerdeman

04 Oct 2010
Research & Ideas

Introverts: The Best Leaders for Proactive Employees

We often expect corporate executives to conform to certain extroverted CEO stereotypes: C for charismatic, E for effusive, and O for outgoing. To wit: Virgin Group chairman Richard Branson, who very publicly flew around the world in a hot... View Details