Bias - Publications - Faculty & Research

March 2024
Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern

Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details

Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry

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January 2021
Teaching Note

Shellye Archambeau: Becoming a CEO

By: Tsedal Neeley

Teaching Note for HBS Nos. 420-071 and 420-073. View Details

Keywords: Leadership; Race; Gender; Leadership Style; Risk and Uncertainty; Change; Prejudice and Bias; Decision Making; Personal Development and Career; Technology Industry; California

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17 Apr 2013
Research Event

Conference Challenges Gender Conventions

work," and that redesign must include management buy-in, Perlow said. William Bielby, of the University of Illinois at Chicago, ended the session, discussing the need for more complex and varied solutions to workplace gender bias... View Details

Keywords: by Maggie Starvish

December 2020
Supplement

Video Interview with Rebecca Fishman Lipsey

By: Rosabeth M. Kanter and Joyce Kim

Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details

Keywords: Entrepreneurial Ecosystems; Female Entrepreneur; Racism; Sexism; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; City; Culture; Miami

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December 2020
Supplement

Video Interview with Felecia Hatcher

By: Rosabeth M. Kanter and Joyce J. Kim

Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details

Keywords: Entrepreneurial Ecosystems; Female Entrepreneur; Sexism; Racism; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; City; Culture; Miami

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May 2012
Article

Incentive Schemes, Sorting and Behavioral Biases of Employees: Experimental Evidence

By: Ian Larkin and Stephen Leider

We investigate how the convexity of a firm's incentives interacts with worker overconfidence to affect sorting decisions and performance. We demonstrate experimentally that overconfident employees are more likely to sort into a non-linear incentive scheme over a linear... View Details

Keywords: Motivation and Incentives; Performance; Behavior; Prejudice and Bias; Decisions; Employees; Wages

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December 2019 (Revised December 2021)
Supplement

Negotiating for Equal Pay: The U.S. Women's National Soccer Team (B)

By: Christine Exley, John Beshears, Manuela Collis and Davis Heniford

Supplements the (A) case and describes the events following it View Details

Keywords: Equal Pay; Negotiation; Compensation and Benefits; Equality and Inequality; Gender; Prejudice and Bias; Ethics; Negotiation Tactics; Corporate Governance; Lawsuits and Litigation; Sports; Sports Industry; United States

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August 2003 (Revised January 2013)
Case

Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations

By: Geoffrey Jones and Cate Reavis

Considers the lawsuits filed on behalf of victims of apartheid against multinationals who operated in South Africa prior to 1994. Reviews the debates about divestment from and sanctions against South Africa from the 1950s. Includes case studies of companies that... View Details

Keywords: Ethics; Multinational Firms and Management; Government Legislation; Lawsuits and Litigation; Business and Government Relations; Prejudice and Bias; South Africa

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13 Jun 2017
Research & Ideas

Why Global Investments Are Still a Good Bet

risks of investing abroad.” Home bias is short-sighted In a recently released working paper, however, Viceira argues that such an investment strategy may be unwise for investors in the long run—not to mention damaging to the global... View Details

Keywords: by Michael Blanding; Financial Services

18 Jun 2001
Research & Ideas

Tech Investment the Wise Way

be appropriate to the opportunities inherent in the new technology. If not, its use will lead to inaccurate analysis and underinvestment. That is one source of the bias exhibited by successful firms facing novel technologies, and it is... View Details

Keywords: by Henry Chesbrough & Richard S. Rosenbloom

31 Jan 2011
Research & Ideas

Taking the Fear out of Diversity Policies

differences here.' They just don't mention it because there's all this research about bias and negative speech and hostile work environments. A lot of the research focusing on negative dynamics wouldn't suggest that you create more open... View Details

Keywords: by Carmen Nobel

October 2023
Supplement

Making Progress at Progress Software (B)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort

In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details

Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria

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October 2020 (Revised April 2021)
Case

Women Entrepreneurs and Tech Ecosystems: One City, Two Realities, and Four Diverse Women

By: Rosabeth Moss Kanter and Joyce J. Kim

Four diverse women entrepreneurs launched their ventures in a thriving entrepreneurial ecosystem that was part of a shift to a creative technology-driven economy for Miami. Although Miami was rated the #1 U.S. city for startups in 2017, the region contained structural... View Details

Keywords: Female Entrepreneur; Entrepreneurial Ecosystems; Inclusion; Innovation ＆ Entrepreneurship; Racism; Sexism; Start-up; Entrepreneurship; Business Startups; Diversity; Gender; Race; Prejudice and Bias; Innovation and Invention; City; Culture; Miami

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April 2011
Article

Why Leaders Don't Learn from Success

By: Francesca Gino and Gary P. Pisano

We argue that for a variety of psychological reasons, it is often much harder for leaders and organizations to learn from success than to learn from failure. Success creates three kinds of traps that often impede deep learning. The first is attribution error or the... View Details

Keywords: Learning; Innovation and Management; Leadership; Failure; Success; Performance Evaluation; Prejudice and Bias

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January 2011 (Revised April 2014)
Case

Uptake of Malaria Rapid Diagnostic Tests

By: Nava Ashraf, Natalie Kindred and Richard Sedlmayr

This case describes barriers to adoption of malaria rapid diagnostic tests in Zambia and highlights the importance of understanding end users in promoting product adoption. Rapid diagnostic tests (RDTs) are simple, easy-to-use tools that provide a relatively reliable,... View Details

Keywords: Developing Countries and Economies; Health Pandemics; Technology; Health Care and Treatment; Policy; Behavior; Prejudice and Bias; Health Industry; Zambia

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27 Jan 2009
First Look

First Look: January 27, 2009

gain more experience with online DVD rentals, the extent to which they hold should films longer than want films decreases. Our results suggest that present bias has a meaningful impact on choice in the field and that people may learn... View Details

Keywords: Martha Lagace

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

beliefs. However, introducing some specificity and clarity to the standards of assessment (Experiment 1) or to the trait’s definition (Experiments 2 and 3) reduces or eliminates this bias in judgment. We find stronger support for a... View Details

Keywords: Sean Silverthorne

05 Aug 2014
First Look

First Look: August 5

count, patent count, and publication count, as well as their citations and the collaborative nature between funded and unfunded firms. Because randomization of the sample was not feasible, we address endogeneity around selection bias... View Details

Keywords: Sean Silverthorne

22 Aug 2005
Research & Ideas

Balancing the Future Against Today’s Needs

who cared deeply about serving their customers. The notion of caring, with a proactive bias toward action, became the building block of Phanstiel's efforts to motivate people to embrace new growth opportunities while still respecting the... View Details

Keywords: by Paul Michelman