Publications

May 2021
Case

André Hoffmann: Beyond Philanthropy

By: Lauren Cohen, Hao Gao, Jiawei Ye and Spencer C.N. Hagist

André Hoffmann is a leader of one of the world's largest pharmaceutical companies. His exceptional tenure in philanthropy over the past several decades, including being president of the WWF and the vice-president of the MAVA Foundation, has allowed him access to a far... View Details

Keywords: Strategy; Philanthropy and Charitable Giving; Restructuring; Social Entrepreneurship; Values and Beliefs; Corporate Social Responsibility and Impact; Environmental Sustainability; Cash Flow; Macroeconomics; Ethics; Business and Stakeholder Relations; Switzerland; United States; Japan

February 2005 (Revised May 2005)
Case

Nordstrom: The Turnaround

By: Rajiv Lal and Arar Han

After a period of turbulence, the fourth generation of Nordstroms are in control of the $7.1 billion apparel retailer. They have instituted a number of changes in buying and IT that have turned the business around. What can they do to ensure future growth? View Details

Keywords: Transformation; Crisis Management; Growth Management; Organizational Structure; Information Technology; Apparel and Accessories Industry; Apparel and Accessories Industry

02 Mar 2010
First Look

First Look: March 2

challenges facing managers. The experience of Sweden-based industrial group Cardo, which built its executive management program from scratch, shows how organizations can unleash the leadership capabilities... View Details

Keywords: Martha Lagace

01 Dec 2007
News

Where Are the Innovators in Health Care?

brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started the boom in retailing, while... View Details

Keywords: Regina E. Herzlinger; Management; Management

July 2006
Article

Egocentric, Sociocentric, or Dyadic? Identifying the Appropriate Level of Analysis in the Study of Organizational Networks

By: Mark S. Mizruchi and Christopher Marquis

Keywords: Groups and Teams; Theory; Organizations; Networks

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Read Now

December 2003 (Revised April 2004)
Case

Blockbuster Inc. & Technological Substitution (C): The Internet Changes the Game

Investigates how the rise of the Internet as a vehicle for renting and buying movies has disrupted the video rental industry and how market leader Blockbuster Inc. can and should respond to these developments. Explores how the emergence of e-commerce affects the degree... View Details

Keywords: Organizational Change and Adaptation; Risk and Uncertainty; Decisions; Technological Innovation; Competition; Change Management; Motion Pictures and Video Industry; Motion Pictures and Video Industry

June 2010
Case

The Shaw Group Inc.: Entrepreneurial Innovation

By: Lynda M. Applegate and Edward Watson

The case describes the founding and evolution of the Shaw Group through acquisition. The case is set at the time that the company is redesigning its business processes, organization, and information technology infrastructure to support aggressive growth and increased... View Details

Keywords: Mergers and Acquisitions; Entrepreneurship; Innovation and Invention; Leadership; Growth and Development Strategy; Infrastructure; Business Processes; Organizational Design; Information Technology

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17 Jan 2017
First Look

First Look at New Research: January 17

in goods, services, investments, and ideas led by multinational firms. Extensive research has sought to understand the geographic patterns of foreign direct investment (FDI). This chapter reviews existing View Details

Keywords: Sean Silverthorne

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

type of thinking Shalia commented: "I think the growth rate of large organizations slow(s) down precisely for this reason-not being able to separate decisions which need deliberations vs. quick decisions." Phillippe Gouambe was... View Details

Keywords: by James Heskett

08 Mar 2017
Blog Post

Education Sector Opportunities at HBS

Technology Innovations in Education, Managing Human Capital, and an independent project through the Social Innovation Lab. She was also able to examine the economic forces around teachers unions through her... View Details

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

and help build a better world while we are still striving to deliver high performance for the enterprise. Managing that tension is difficult." HBS invited the executives to the second Higher Ambition CEO... View Details

Keywords: by Dina Gerdeman

17 Jun 2008
First Look

First Look: June 17, 2008

then collected data from 12 other multiunit enterprises. In this article, they discuss the unique problems that such corporations face, describe how managers tackle those challenges, and offer lessons that... View Details

Keywords: Martha Lagace

27 Sep 2016
First Look

September 27, 2016

critical outputs. Managers use this information to communicate goals up, down, and across their organizations and later to monitor performance... View Details

Keywords: Sean Silverthorne

May 1999 (Revised December 2007)
Case

The Dana-Farber Cancer Institute: Development Strategy

By: V. Kasturi Rangan and Marie Bell

Despite revenues in excess of $93 million in 1998, world-renowned Dana-Farber Cancer Institute constantly faces an operating shortfall and looks to its highly successful development office to help cover the deficit. The development office raises money annually (with a... View Details

Keywords: Decision Choices and Conditions; Capital; Revenue; Growth and Development Strategy; Mission and Purpose; Nonprofit Organizations

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

Board Still, Feeley remains bullish on the value of value-based health care, and is heartened by high-level interest by government officials. Over the past few months, Feeley, Porter, and Kaplan met with... View Details

Keywords: by Carmen Nobel; Health

June 2021
Case

Acelero Learning

By: Mario Small, Kathleen L. McGinn, Amy Klopfenstein and Katherine Chen

In November 2020, Henry Wilde, co-founder and CEO of Acelero, Inc., must decide whether to change his company’s program model for delivering early childhood education to low-income children. One of the only for-profit Head Start providers in the United States, Acelero... View Details

Keywords: Early Childhood Education; Organizational Change and Adaptation; Growth and Development Strategy; Adoption; Customer Focus and Relationships; Operations; Education Industry; North and Central America; United States

February 2020 (Revised January 2024)
Case

Wellthy: The Economics of Caring

By: Brian L. Trelstad and Joseph B. Fuller

In 2014, Lindsay Jurist-Rosner (MBA ’09) founded Wellthy, a B2C business that coordinates care for working professionals seeking help to support loved ones with chronic diseases or aging parents. With personal experience as a young professional providing care for her... View Details

Keywords: B2B Vs. B2C; Future Of Work; Health; Social Entrepreneurship; Growth and Development Strategy; Health Industry; United States