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  • Research Summary

The Panama Canal

The Big Ditch is the first quantitative economic history of the Panama Canal and its effect on Panama, the United States, and the world economy.  It makes three general arguments.  First, that the Panama Canal was very important to... View Details

  • 04 May 2021
  • Blog Post

Asian American Pacific Islander Heritage Month at HBS

May is Asian American Pacific Islander (AAPI) Heritage Month. In a year characterized by growing levels of anti-AAPI hate across the country, we wanted to stand in solidarity and celebrate the diversity, character, and strength of the... View Details
  • 01 Jan 2017
  • News

Improving Health Care Delivery

by Dean Nitin Nohria’s leadership and the fact that health care is becoming an important part of the vision for the future of HBS,” says Mary Ellen, who with Jeffrey served as gift cochairs for their... View Details
  • Web

Online Business Courses & Certifications | HBS Online

develop innovative solutions to your most challenging business problems. 7 weeks, 6-8 hrs/week Pay by July 24 $1,850 Certificate On Demand Launching Tech Ventures Professor Jeffrey Bussgang Gain proven... View Details
  • February 2011 (Revised December 2012)
  • Case

Porsche: The Cayenne Launch

By: John Deighton, Jill Avery and Jeffrey Fear
Can an online discussion forum supply insight into the evolution of brand meaning? In 2003 Porsche launched a sport utility vehicle, dividing Porsche purists from newcomers to the brand. Vocal members of online and offline Porsche communities ridiculed the Cayenne SUV... View Details
Keywords: Knowledge Sharing; Knowledge Use and Leverage; Risk Management; Brands and Branding; Product Launch; Product Positioning; Social and Collaborative Networks; Auto Industry
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  • Web

Technology & Innovation - Faculty & Research

production workers) are associated with more autonomy and a wider span of control. By contrast, communication technologies (like data networks) decrease autonomy for both workers and plant managers. Treating technology as endogenous using... View Details
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. HBS professor Ken Andrews described three roles for the general manager: [1] Setting... View Details
  • March 2018 (Revised September 2019)
  • Case

Chewy.com (A)

By: Jeffrey F. Rayport and Matthew G. Preble
In late 2013, Ryan Cohen, cofounder and CEO of online pet products retailer Chewy.com, faces a “bet the company decision”—whether to stay with a third-party logistics provider (3PL) for all of its e-commerce fulfillment or to take the function in house. Cohen worries... View Details
Keywords: Pet Food; Pet Products; Retail; Growth and Development Strategy; Service Operations; Decision Choices and Conditions; E-commerce; Retail Industry; Service Industry; Florida; United States
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  • Web

2023 Reunion Presentations - Alumni

Reunions 2023 Reunion Presentations At Reunions, HBS faculty and other thought leaders address a range of issues facing business and society. Program recordings and materials (slide deck, handouts, etc.) are made available only when permission is given View Details
  • Portrait Project

Selamile Dlamini

fences, and have birthed 2.4 kids. Raised in Eswatini, I grew up under the facade of free speech. Intimidated by the fear of retaliation, I learned quickly to silence my political thoughts. I grew up around... View Details
  • Web

Skydeck - Alumni

of a growing trend of global consumer technology companies created in Asia—not just powered by it Well Said Anada Lakra’s (MBA 2021) startup helps non-native speakers master the art of the English language Making Peace with Anger How... View Details
  • 07 Jun 2023
  • Blog Post

My One Case: MBA Class of 2023 Looks Back

(approximately 50 percent worker owned). While long-term wealth creation for frontline workers is great, I don’t want it to distract from the more immediate challenges that these workers face. By designing my operating model like... View Details
  • 20 Aug 2020
  • News

How has the pandemic changed working lives?

  • Web

Alumni - Global

Organizing the Greek diaspora to help rebuild the country—and create the conditions to bring its citizens home again Re: Afroditi Xydi (MBA 2022); Kyriakos Mitsotakis (MBA 1995); Andreas Stavropoulos (MBA 1997); Antonis Samaras (MBA 1976); By: Jen McFarland Flint;... View Details
  • 09 Nov 2023
  • Blog Post

The No. 1 Character Trait You Will Need to Succeed in Business

executive at a company where the numbers say you need to close a factory, which you know will have a devastating impact on the employees affected. If you don’t do it, however, your whole company may collapse. This dilemma mirrors the predicament faced View Details
  • January 2023 (Revised April 2023)
  • Case

Cobalt Robotics: Scaling Workplace Robotics

By: Jeffrey F. Rayport, Nicole Tempest Keller and Kyung Keun Park
Founded in 2016, Cobalt Robotics, based in Fremont, California, was a Robot-as-a-Service (RaaS) company that built autonomous workplace robots that were designed to replace or supplement human security guards. Outfitted with over 60 sensors, Cobalt robots patrolled... View Details
Keywords: Information Infrastructure; Disruptive Innovation; Innovation and Invention; Marketing Strategy; Marketing Channels; Customers; Technology Industry; United States; California
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  • 2017
  • Working Paper

Inventory Management for Mobile Money Agents in the Developing World

By: Karthik Balasubramanian, David F. Drake and Douglas Fearing
Mobile money systems, platforms built and managed by mobile network operators to allow money to be stored as digital currency, have burgeoned in the developing world as a mechanism to transfer money electronically. Mobile money agents exchange cash for electronic value... View Details
Keywords: Currency; Mobile Technology; Market Platforms; Developing Countries and Economies
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  • 2000
  • Other Article

Understanding the Drivers of National Innovative Capacity

By: Jeffrey L. Furman, Michael E. Porter and Scott Stern
Motivated by R&D productivity differences across countries, we evaluate the determinants of country-level international patenting. Our framework is built on the concept of national innovative capacity. Our results suggest that (a) patenting is well-characterized... View Details
Keywords: Economics; Growth and Development
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  • Web

Innovation & Innovative Capacity - Institute For Strategy And Competitiveness

best practices. Order article from MIT Sloan Management Review 2002 Research Policy 31 899–933 The Determinants of National Innovative Capacity by Jeffrey L. Furman, Michael E. Porter, & Scott Stern... View Details
  • Web

Bankruptcy | Baker Library | Bloomberg Center | Harvard Business School

Library Search Search Search Lehman Brothers: 1850 - 2008 Exhibition Bankruptcy By 2008, Lehman Brothers was massively invested in mortgage-backed securities. Erin Callan Montella, appointed CFO in late 2007, says she quickly “came to... View Details