Publications

December 1990 (Revised February 1991)
Teaching Note

Note on the Aerospace Industry and Industrial Modernization, Teaching Note

By: David A. Garvin and Norman Klein

January 1991
Teaching Note

Allegheny Ludlum Steel Corp., Teaching Note

By: David A. Garvin and Norman Klein

August 1996
Case

Watermill Ventures

By: David A. Garvin and Artemis March

Watermill Ventures acquires and turns around an underperforming business. The case describes the criteria the company uses to identify acquisition candidates, its screening and selection process, and the way it introduces strategic thinking at the business it acquires.... View Details

Keywords: Acquisition; Transformation; Standards; Performance Improvement; Business Strategy; Web Sites

Educators

September 1994
Supplement

Time Life, Inc. (B)

By: David A. Garvin and Jonathan West

Provides a brief update to the (A) case. View Details

Keywords: Publishing Industry

July 1986
Background Note

Quality Problems, Policies and Attitudes in the U.S. and Japan: An Exploratory Study

By: Janice A. Klein and David A. Garvin

February 2005
Article

Change Through Persuasion

By: David A. Garvin and Michael A. Roberto

Keywords: Change

January 2012 (Revised March 2013)
Case

Ctrip: Scientifically Managing Travel Services

By: David A. Garvin and Nancy Hua Dai

Ctrip is a $437 million Chinese on-line travel services company with a scientific, data driven approach to management. The case explores Ctrip's founding and early growth, its expansion into multiple market segments including hotel reservations, air ticketing, leisure... View Details

Keywords: Scientific Management; Data-driven Management; Management; Expansion; Business Growth and Maturation; Market Entry and Exit; Mathematical Methods; Business Processes; Information Management; Travel Industry; China

Educators

May 2010
Teaching Note

The Center for Creative Leadership (TN)

By: Srikant M. Datar and David A. Garvin

Teaching Note for [308013]. View Details

Keywords: Creativity; Leadership Development; Problems and Challenges; Organizations; Research; Programs; Design; Service Delivery; Business Education

October 2006
Article

Meeting the Challenge of Corporate Entrepreneurship

By: David A. Garvin and Lynne C. Levesque

Keywords: Problems and Challenges; Entrepreneurship; Business Ventures

March 1982
Background Note

Discounting Concept and Industrial Disinvestment

By: Robert H. Hayes and David A. Garvin

Keywords: Investment

03 Jan 2017
First Look

January 3, 2017

Abstract—Following a brief summary of Henry A. Kissinger’s career, this paper describes six of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People’s Republic of China, the easing of... View Details

Keywords: Carmen Nobel

May 2010
Teaching Note

Stanford Graduate School of Business (TN)

By: Srikant M. Datar and David A. Garvin

Teaching Note for [308010]. View Details

Keywords: Education Industry; California

July–August 1989
Article

The Service Factory

By: David A. Garvin and Richard B. Chase

Web

Harvard Business School

Building on the Legacy Thought Leadership Andrew F. Brimmer James I. Cash Jr. Linda A. Hill David A. Thomas HBS Faculty Members HBS Doctoral Students Alumni Profiles Research... View Details

01 Mar 2008
News

Classroom Legend

organized by Christensen and colleagues Jim Heskett and David Garvin drew 85 participants from sixty universities around the world. That same year, Christensen was named to the... View Details

Keywords: Deborah Blagg; Roland Christensen; George Albert Smith; Fritz J. Roethlisberger; Richard Meriam; Edmund P. Learned; Business Schools & Computer & Management Training; Educational Services; Management

01 Feb 1999
News

New Releases

implement the book's concepts and models in their own organizations. Competing on Internet Time by David B. Yoffie and Michael A. Cusumano (Free Press) Last fall, a new book... View Details

Keywords: Nancy O. Perry

June 2010 (Revised November 2011)
Case

Zensar: The Future of Vision Communities (A)

By: David A. Garvin and Rachna Tahilyani

Zensar is a rapidly growing, mid-sized Indian IT services company with a collaborative management philosophy and innovative HR policies. One of its practices, Vision Communities, is an inclusive forum for innovation and strategy formulation. As the company grows,... View Details

Keywords: Human Resources; Collaborative Innovation and Invention; Leadership Style; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Cooperation; Information Technology Industry; India

Educators