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  • Web

The Ownership Project | Institute for Business in Global Society

chapter . Professor and co-founder of The Ownership Project Nien-hê Hsieh takes a comprehensive look at ownership structures beyond conventional private equity and public markets, exploring innovative models that could reshape View Details
  • Web

Business at the Base of the Pyramid - Course Catalog

HBS Course Catalog Business at the Base of the Pyramid Course Number 1908 Associate Professor Benjamin N. Roth Associate Professor Natalia Rigol Spring; Q3Q4; 3.0 credits 27 Sessions Exam Overview Between a well-served top of the... View Details
  • June 2016
  • Teaching Note

HubSpot: Lower Churn through Greater CHI

By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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  • Web

A Life’s Work | Social Enterprise | Harvard Business School

Chertavian, who also sits on the Social Enterprise Initiative’s Advisory Board. “Our country needs to embrace the fact that if we’re going to have a globally competitive economy, we must engage every one of our citizens.” In other words, Year Up’s View Details
  • October 5, 2023
  • Column

A Smarter Way to Design Business Strategies to Serve the Poor

By: Bhavani Shanker Uppari, Ioanna Popescu, Serguei Netessine and Rowan P. Clarke
Keywords: Poverty Reduction; Technology; Business Model; Strategy; Renewable Energy; Consumer Behavior; Developing Countries and Economies; Poverty; Africa; Rwanda
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  • Web

Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

Polaroid Land Camera, Model 95," November 1948, 1 and 5, Polaroid Corporation Administrative Records, Box I.314, Folder 3, Baker Library, Harvard Business School. 73. "Report to Stockholders," Polaroid... View Details
  • 27 Oct 2016
  • HBS Seminar

Andrea Pratt, Richard Paul Richman Professor of Business and Professor of Economics, Columbia University

  • August 2016
  • Case

Collective Academy

By: Shikhar Ghosh and Christopher Payton
This case is about making the decision to become an entrepreneur and early challenges in setting up a business model and team. In 2015, Pato Bichara co-founded Collective Academy to create an affordable, three-year undergraduate experience to infuse innovation into... View Details
Keywords: Early Stage; Team Building; Business Startup; Trade-offs; Risk; Founders' Agreements; Education; Entrepreneurship; Business Model; Business Startups; Decision Making; Technology Industry; Mexico; Latin America; United States
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  • July–August 2020
  • Article

Price Bargaining and Competition in Online Platforms: An Empirical Analysis of the Daily Deal Market

By: Lingling Zhang and Doug J. Chung
The prevalence of online platforms opens new doors to traditional businesses for customer reach and revenue growth. This research investigates platform choice in a setting where prices are determined by negotiations between platforms and businesses. We compile a unique... View Details
Keywords: Business-to-business Marketing; Platform Competition; Two-Sided Markets; Price Bargaining; Daily Deals; Structural Model; Digital Platforms; Competition; Price; Negotiation
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  • June 2023
  • Case

Block: Creating an Ecosystem of Ecosystems

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Ruoshi Qi
At Investor Day 2022, Block announced a new vision for its businesses: creating an ecosystem of ecosystems. Outside the norm for many public growth companies, Block had recently acquired a variety of new business streams in the creator economy and Bitcoin despite a... View Details
Keywords: Business Growth; Fintech; Company Management; Growth Strategy; Innovation And Strategy; Acquisition; Business Growth and Maturation; Business Model; Change; Finance; Growth Management; Growth and Development Strategy; Innovation Strategy; Technological Innovation; Communication Strategy; Corporate Strategy; Business Strategy; Financial Services Industry; Technology Industry; United States; California; San Francisco
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  • January 2015 (Revised October 2016)
  • Case

onefinestay: Building a Luxury Experience in the Sharing Economy

By: Jill Avery, Anat Keinan and Liz Kind
onefinestay was a two-sided marketplace that offered high-end home rentals to travelers who sought a more authentic and local experience than a typical upscale hotel might provide. After five years of rapid growth, it was time to do a comprehensive analysis of the... View Details
Keywords: Luxury Goods; Brand Building; Brand Management; Hospitality; Hotels; Digital Marketing; Brand Positioning; Luxury Service; Airbnb; Sharing Economy; Collaborative Consumption; Disruptive Business Model; Travel; Alternatives To Hotel; Branding; Customer Service; Exceeding Consumer Expectations; Client Acquisition; Reputation Management; Word Of Mouth; 2-way Business Model; Marketing; Marketing Strategy; Brands and Branding; Luxury; Disruption; Business Model; Entrepreneurship; E-commerce; Accommodations Industry; Tourism Industry; Travel Industry; United Kingdom
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  • 25 Mar 2025
  • Blog Post

ClimateCAP 2025 & ClimateCAP Fellowship

ClimateCAP is an initiative manage by Duke University’s Fuqua School of Business whose mission is to prepare business leaders to understand and respond to the climate challenge. They provide learning resources for MBA students interested in the intersection of business... View Details
  • Web

Polaroid Films - Edwin H. Land & Polaroid | Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy... View Details
  • January 2014
  • Supplement

Patagonia (B)

By: Forest Reinhardt, Ramon Casadesus-Masanell and Lauren Barley
Patagonia produces high-quality environmentally friendly garments that command significant price premiums. In Spring 2010, Patagonia rolled out a new, radical environmental initiative called "Product Lifecycle Initiative" (PLI), which was committed to lengthening the... View Details
Keywords: Corporate Strategy; Environmental Management; Business Models; Beliefs; Product Differentiation; Product Lines; Yvon Chouinard; Rose Marcario; Retailing; Corporate Social Responsibility; Apparel Manufacturing; Strategy; Apparel and Accessories Industry; United States
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  • Web

Introduction - Railroads and the Transformation of Capitalism | Harvard Business School

and making possible an unparalleled level of commerce. The railroads, unprecedented in size and complexity, became the model on which modern business would be based. While few dispute the transformative... View Details
  • 01 Apr 2025
  • Blog Post

Alumni in Climate Networking Series: Miami

Are you interested in connecting with other alumni leveraging their careers to confront climate change? BEI invites HBS Alumni to join our Alumni in Climate Networking Series for a chance to connect with local alumni to discuss ideas, trends, opportunities, and... View Details
  • Web

“It’s like a pie-eating contest” | Social Enterprise | Harvard Business School

“It’s like a pie-eating contest” One night during his RC year at HBS, Josh Latson (MBA 2015) shadowed an emergency room physician through his rounds in a busy urban hospital. Josh was there as a member of the school’s Health Care Club,... View Details
  • Web

Content & Community for Students | Social Enterprise | Harvard Business School

and giving them resources to make the less-structured career search less intimidating. Third, bringing the message that businesses can be a force for social good to the broader student body at HBS, even those who don't consider themselves... View Details
  • 14 Dec 1999
  • Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

write a check to community residents or a small neighborhood organization to do the work. And that, indeed, is what many companies do. A great deal of business participation in social sector problems derives from the classic View Details
Keywords: by Rosabeth Moss Kanter
  • Research Summary

Overview

Prof. Altman's research interests include innovation, strategy, organizational change, platform-based businesses and their related ecosystems. Her work focuses on the impact to incumbent organizations as platform-based highly networked business models become more... View Details
Keywords: Innovation Management; Multi-sided Platforms; Business Ecosystems; Organizational Change; Paradox; Organizational Identity