Publications

December 2011
Article

Alchemy of Evidence: Mau Mau, the British Empire, and the High Court of Justice

By: Caroline Elkins

Restorative justice in various forms is a phenomenon that has swept across the globe over the last three decades. Most recently, it is unfolding in the High Court of Justice in London where five Kenyans have filed a claim against the British government, alleging that... View Details

Keywords: Colonialism; History; Lawsuits and Litigation; United Kingdom; Kenya

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28 Jan 2021
News

'Degree inflation': How the four-year degree became required

June 2011
Article

The Paradox of Excellence

By: Thomas J. DeLong and Sara DeLong

Why is it that so many smart, ambitious professionals are less productive and satisfied than they could be? We argue that it's often because they're afraid to demonstrate any sign of weakness. They're reluctant to ask important questions or try new... View Details

Keywords: Employees; Innovation and Invention; Strength and Weakness; Performance Productivity; Risk and Uncertainty; Motivation and Incentives; Satisfaction

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16 May 2024
News

On the Job

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. We all have early memories of on-the-job learnings—those moments that had a lasting impact on how we see the world of work and our place in it. This... View Details

Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade

06 Aug 2021
Book

Steve Jobs and the Rise of the Celebrity CEO

had wanted to achieve at Apple from its founding in 1976 to his firing in 1985. He still believed that the future was all about the computer. He agreed to act as an advisor to Amelio, promising to “help Gil... View Details

Keywords: by Dina Gerdeman

2017
Article

True Happiness: The Role of Morality in the Concept of Happiness

By: Jonathan Phillips, Julian De Freitas, Christian Mott, June Gruber and Joshua Knobe

Recent scientific research has settled on a purely descriptive definition of happiness that is focused solely on agents' psychological states (high positive affect, low negative affect, high life satisfaction). In contrast to this understanding, recent research has... View Details

Keywords: Moral Cognition; Happiness; Moral Sensibility; Emotions; Well-being

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Read Now

15 Jun 2018
News

The Importance of Purpose in Technology & Innovation

February 2004 (Revised May 2005)
Supplement

Confronting a Necessary Evil: The Firing of Alex Robins (B)

By: Joshua D. Margolis

A manager recounts his experience firing the person he was asked to replace and reflects on the challenges of the experience. Teaching Purpose: To role-play and reflect on tasks that entail harming other people to fulfill one's responsibility. View Details

Keywords: Resignation and Termination

September 2022
Case

Blake Sports: Evolution of the CEO and the Executive Team

By: Boris Groysberg and Katherine Connolly Baden

Cameron (Cam) Barker, CEO and Founder of Blake Sports Apparel, sat in his office at his company’s headquarters in Birmingham, England, feeling stunned and disappointed. Only a few minutes prior, he had wrapped up a meeting with CFO James Ryan, a highly-respected star... View Details

Keywords: Leadership And Managing People; Leadership Skills; Team Dynamics; Team Effectiveness; Team Leadership; Team Management; Leadership Style; Leadership; Management; Management Skills; Management Style; Talent and Talent Management; Groups and Teams; United Kingdom

March 1994
Case

Bose Corp.: The JIT II Program (A)

By: Roy D. Shapiro and Bruce Isaacson

Bose Corp. is evaluating an unusual plan to manage relationships with vendors that supply components for Bose speakers. The company must decide: 1) which planning and ordering activities should be performed by Bose and which can be performed by vendors, 2) how much... View Details

Keywords: Supply Chain Management; Planning; Production; Alliances; Order Taking and Fulfillment; Electronics Industry

20 Aug 2021
Video

DT & HBP: The Incubator and Content Lab

January 2003 (Revised April 2004)
Case

Cat is out of the Bag, The: KANA and the Layoff Gone Awry (A)

By: Leslie A. Perlow and David Ager

Vicki Amon-Higa, vice president of KANA, a publicly traded, midsize development company, was working with Bryan Kettle, KANA's CFO, to plan a layoff in which KANA would reduce the size of its workforce by nearly 40%. Despite the best of intentions, news of the layoff... View Details

Keywords: Crisis Management; Employees; Job Cuts and Outsourcing; Problems and Challenges; Business and Stakeholder Relations; Conflict Management

March 2015
Case

Guiding Professional Accountants to Do the Right Thing

By: Paul Healy, V.G. Narayanan and Penelope Rossano

The Ethics Advisory Committee of the Institute of Chartered Accountants in England and Wales (ICAEW) provides training and support for member Chartered Accountants to help them deal with difficult professional situations. Members can seek help through call centers and... View Details

Keywords: Accounting; Ethics; Professional Conduct

04 Jun 2001
What Do You Think?

What’s the Future of the Subscription Model?

information to music in order to sell advertising. As questions are being raised about the ability of telephone service providers, newspapers, and others to sell subscriptions in the future, I recently View Details

Keywords: by James Heskett

08 Mar 2017
Op-Ed

Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?

substantial financial losses. Consumers had fewer options to choose from and many of the remaining plans raised their premiums. Therefore, politics aside, the question everyone should be View Details

Keywords: by John Quelch, Dr. Gordon Moore, and Emily Boudreau

2005
Book

Fit In Stand Out: Mastering the FISO Factor, The Key to Leadership Effectiveness in Business and Life

By: Blythe J. McGarvie

While studying and practicing business effectiveness, leadership expert Blythe McGarvie uncovered a vital lesson: successful leaders are systems thinkers. Two forces power business systems: integration (Fit In) and transformation (Stand Out). By mastering the FISO... View Details

Keywords: Integration; Leadership; Transformation