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  • 08 Dec 2009
  • First Look

First Look: Dec. 8

conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that multiple identity conflict is negatively related to... View Details
Keywords: Martha Lagace
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

called Diamonds and Seven Stars. They have the highest lifetime value to the organization and, in addition, exhibit a much higher willingness than other guests to help Harrah's improve its business. Interestingly, this kind of approach helps explain many of the... View Details
Keywords: by Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

on four behavioral patterns through which they acquire information: (1) questioning; (2) observing; (3) experimenting; and (4) idea networking. We develop operational measures of each of these behaviors and... View Details
Keywords: Martha Lagace
  • 11 Sep 2012
  • First Look

First Look: September 11

http://hbr.org/product/indispensable-when-leaders-really-matter/an/11129-HBK-ENG Unconscious Thought Reduces Intrusion Development: A Replication and Extension Authors:Julie Krans, Dorte Janecko, and Maarten W. Bos Publication:Journal of View Details
Keywords: Sean Silverthorne
  • 22 Mar 2011
  • First Look

First Look: March 22

Publisher's Link: http://www.jchs.harvard.edu/publications/MF10-16.pdf Unable to Resist Temptation: How Self-control Depletion Promotes Unethical Behavior Authors:F., M. Schweitzer Gino, N. Mead, and D. Ariely Publication:Organizational... View Details
Keywords: Sean Silverthorne
  • 30 Mar 2010
  • First Look

First Look: March 30

the two tendencies can be explained as a product of a contingent recency effect: although the estimations reflect negative recency, choice behavior reflects positive recency. A similar pattern is observed in the field study: immediately... View Details
Keywords: Sean Silverthorne
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

efficient by automating busy leaders’ routine tasks—such as the electronic communication that takes 24 percent of a CEO’s time, studies show. In theory, this would allow the executive to devote more time to strategic planning, for... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 01 Sep 2006
  • News

Light Years Ahead

strategic planning and new initiatives (1998–2005). Light became Acting Dean on August 1, 2005, upon the departure of Kim B. Clark, and Dean on April 24, 2006. While in graduate school at Harvard, Light met his future wife, Judy; they are... View Details
Keywords: Roger Thompson; Business Schools & Computer & Management Training; Educational Services
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

described as "American icons" by moderator Tom Davenport, director of the Accenture Institute for Strategic Change. Jack Duffy, SVP of corporate strategy at UPS, noted that the process of integrating technology into the company's... View Details
Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
  • 18 Oct 2011
  • First Look

First Look: October 18

creativity is a better predictor of unethical behavior than intelligence (Experiment 1). In addition, we find that participants who were primed to think creatively were more likely to behave dishonestly than those in a control condition... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

recall leads to a one-month reduction in time to major innovation. Our results suggest that product failures influence subsequent innovation but that their impact is dependent upon recall source, proximity, and severity. The strategic and... View Details
Keywords: Dina Gerdeman
  • 01 Jun 2016
  • News

Alumni and Faculty Books for June 2016

mentality” (an insurgent's clear mission and purpose, an unambiguous owner mindset, and a relentless obsession with the front line) can resolve the predictable crises of growth. Leading Strategic Change in an Era of Healthcare... View Details
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

leads to the possibility of strategic delay by decision participants who differ in their preferences and are limited by the resources they can allocate to influence decisions. We focus on sources of delay caused by the View Details
Keywords: Sean Silverthorne
  • 16 Jun 2023
  • Blog Post

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them

School, along with actions you can take now to make a lasting difference. What is Unconscious Bias? Unconscious or implicit bias is the term for the mental processes that cause a person to act in ways that reinforce stereotypes even when in our conscious mind we would... View Details
Keywords: All Industries
  • 01 Jun 2005
  • News

Better than Cash

Somerville, Massachusetts, needed advice on how to make the nonprofit more cost-effective, he might have considered attending business school. But he didn’t have to. Harvard Business School came to him in the form of alumni who have helped him develop a new View Details
Keywords: Margie Kelley; CAP; HBS; nonprofits; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

http://www.hbs.edu/research/pdf/07-046.pdf   Cases & Course MaterialsBroadcast Television in the Broadband World Harvard Business School Note 707-486 What strategies have the top four (NBC, CBS, ABC, and FOX) broadcast television networks tested in response to... View Details
Keywords: Martha Lagace
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

organizational behavior as a field of study. He was a pioneer in creating a body of work on organization design, leadership, and change in both the private and public sectors. Lawrence’s professional work was rooted in an aspiration to do... View Details
Keywords: by Sean Silverthorne
  • 25 Jul 2017
  • First Look

First Look at New Research and Ideas: July 25, 2017

cast may deviate dramatically from pure QV predictions because of the complex and refined nature of equilibrium play. Most plausibly, voting behavior and outcomes would be determined predominately by social and psychological forces, would... View Details
Keywords: Carmen Nobel
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

innovation in clusters should account for these links. Download the paper: http://www.hbs.edu/research/pdf/10-064.pdf The Strategic Use of Architectural Knowledge by Entrepreneurial Firms Author:Carliss Y. Baldwin Abstract This paper... View Details
Keywords: Martha Lagace
  • 28 Feb 2025
  • News

Joy to the World

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, spent time in foster care as a child, living in more homes than he can remember,... View Details