Publications

SSRN

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10 Jul 2020
News

Sutter Health’s Request to Delay $575 Million Settlement Is Denied

October 1999 (Revised May 2001)
Background Note

Japanese Financial System, The: From Postwar to the New Millennium

Describes the development of the Japanese financial system, from extensive regulation and fund allocation through administrative guidance in the 1950s to the banking crisis and legal and structural reorganization in the 1990s. Special emphasis is on the processes of... View Details

Keywords: Sovereign Finance; Financial Markets; Banks and Banking; Japan

May 2013
Teaching Plan

High Wire Act: Credit Suisse and Contingent Capital

By: Clayton Rose and David Lane

Late in 2010, Credit Suisse CEO Brady Dougan and his team considered whether or not to issue contingent capital, which Swiss regulators would require by 2019. They faced a number of substantial issues, including: Would contingent capital actually work as conceptualized... View Details

Keywords: Financial Institutions; Capital Markets; Financial Crisis; Decision Choices and Conditions; Leadership; International Finance; Financial Liquidity; Risk and Uncertainty; Competitive Strategy; Financial Services Industry; Switzerland

August 2019
Case

ClearScore, 2018

By: John R. Wells and Benjamin Weinstock

In October 2017, Experian, one of the “Big Three” consumer credit reporting agencies in the United Kingdom made an offer to acquire ClearScore for a total consideration of £293 million. Founded by Justin Basini, Dan Cobley, and Nigel Morris in 2014, ClearScore was the... View Details

19 Oct 2011
News

What's the Greenest Building? The Problem With Ranking Systems

May 2016
Case

OPET: Precision Marketing in Uncertain Times

By: Rajiv Lal, Esel Çekin and Eren Kuzucu

During Timucin Guler’s decade at OPET, a prominent fuel distributor in Turkey, he transformed the definition of marketing in the company. Under Guler’s lead, OPET, once a local player in the downstream distribution market, became the second largest fuel distributor in... View Details

Keywords: Customer Satisfaction; Customer Service; Emerging Market; Focusing On Customers; Competition; Turkey; Loyalty Program; Marketing Strategy; Downstream Distribution; Customer Relationship Management; Energy Industry; Turkey

August 2011 (Revised October 2014)
Case

High Wire Act: Credit Suisse and Contingent Capital (A)

By: Clayton S. Rose and Aldo Sesia

Late in 2010, Credit Suisse CEO Brady Dougan and his team closed in on the decision of whether or not to issue contingent capital, which Swiss regulators would require by 2019. There were a number of substantial issues facing Dougan and his team, including whether... View Details

Keywords: Financial Institutions; Capital Markets; Financial Crisis; Decision Choices and Conditions; Leadership; International Finance; Financial Liquidity; Risk and Uncertainty; Competitive Strategy; Financial Services Industry; Switzerland

17 Apr 2014
HBS Seminar

Paul Healy, Harvard Business School

17 May 2010
Research & Ideas

What Brazil Teaches About Investor Protection

The current debate in the United States about how to regulate Wall Street focuses on laws, regulations, and monitoring. But lawmakers may want to look to history for guidance, to Brazil 100 years ago, when transparent governance and... View Details

Keywords: by Sean Silverthorne; Banking; Financial Services

November 1983 (Revised May 1984)
Background Note

Note on the Export of Pesticides from the United States to Developing Countries

This is an issues-oriented note designed to stimulate discussion of the ethical aspects of the sale of pesticides which are not approved for any use or only for restricted use in the United States to less developed countries. It is organized as follows: the problem,... View Details

Keywords: Pollutants; Ethics; Health; Chemicals; Developing Countries and Economies; Chemical Industry; United States

May 1999 (Revised July 1999)
Background Note

Global Friction Among Information Infrastructures

By: George C. Lodge and Cate Reavis

Examines the conflicts in international communications that result from changing technologies and divergent country policies toward developing infrastructures. Examines a number of different national information infrastructures (NIIs). Points of friction, such as... View Details

Keywords: Conflict Management; Infrastructure; Communication Technology; Cross-Cultural and Cross-Border Issues

Find at Harvard

13 Jul 2022
News

So What Happened to Crypto?

December 2009 (Revised September 2014)
Case

TD Canada Trust

By: Dennis Campbell and Brent Kazan

The case illustrates the role of performance measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically hostile to mergers and... View Details

Keywords: Mergers and Acquisitions; Customer Focus and Relationships; Customer Satisfaction; Commercial Banking; Profit; Balanced Scorecard; Organizational Change and Adaptation; Banking Industry; Canada

August 2015 (Revised January 2017)
Background Note

Evolving Trends in Global Trade

By: Dante Roscini and Annelena Lobb

The note, while not intended to be historically comprehensive, explores the regulation of international trade from the period after World War II to developments in 2010, focusing on shifts in trade theory and policy as well as economic benefits and disadvantages... View Details

Keywords: Trade Negotiations; Development Economics; Developing Countries and Economies; Governance; Negotiation; Globalization; Trade; Policy; History; Europe; Latin America; North and Central America; Asia; Africa; China

07 Nov 2012
News

HBS Professor Thomas K. McCraw, Sr., Dies at 72

18 Jan 2011
News

Apple CEO Jobs's Illness Prompts Calls for Greater Disclosure

2007
Report

The Role of Clusters in the Chemical Industry

By: Christian H.M. Ketels

The European Chemical Industry, still in the leading position globally, is under intense competitive pressure from emerging locations in Asia and the Middle East. After first reacting by efficiency upgrading within companies and then pursuing outsourcing and aggressive... View Details

Keywords: Trade; Governing Rules, Regulations, and Reforms; Industry Clusters; Business and Government Relations; Competitive Strategy; Chemical Industry; Asia; Europe; Middle East