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Show Results For
- All HBS Web
(1,297)
- News (186)
- Research (968)
- Events (1)
- Multimedia (3)
- Faculty Publications (455)
- November 2017
- Teaching Note
Reinventing Best Buy
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 716-455.
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales.... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Technology; Hardware; Information Technology; Internet; Mobile Technology; Online Technology; Search Technology; Software; Web; Web Sites; Wireless Technology; Resource Allocation; Computer Industry; Electronics Industry; Entertainment and Recreation Industry; Information Technology Industry; Retail Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
The dynamics of technology adoption are very persistent," Comin says. Extensive Vs. Intensive Margins While those findings were significant, Comin was puzzled by one apparent paradox related to the fact that technology adoption lags have... View Details
Keywords: by Carmen Nobel
- 07 May 2013
- First Look
First Look: May 7
short-run orders as they continued to expand the business. The 2008 recession forced them to reexamine all aspects of the business, and it retained profitability after painful cutbacks in the organization. To continue their View Details
Keywords: Carmen Nobel
- 12 Mar 2021
- News
My Favorite Case
Company” In 1997, a portion of the Manila Metropolitan Water and Sewage System is taken over by a joint venture, the Manila Water Company, which must develop the newly acquired employees and assets into a profitable firm. I work in... View Details
- 25 Jan 2017
- HBS Case
How Should Advertisers Respond to Consumer Demand for Whiter Skin?
company’s obligation lie? The struggle over the advertising of India’s fairness creams is the centerpiece of a March 2016 case “Fair & Lovely vs. Dark Is Beautiful,” which was written by Rohit Deshpandé, Sebastian S. Kresge Professor... View Details
- 28 Aug 2012
- First Look
First Look: August 28
significant impact. We discuss implications for research, practice, and policy-making. Delegation in Multi‐Establishment Firms: Adaptation vs. Coordination in I.T. Purchasing Authority Author: Kristina Steffenson McElheran Publication:... View Details
Keywords: Sean Silverthorne
- 08 Jun 2010
- First Look
First Look: June 8
Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins. Featuring case studies of retailing... View Details
Keywords: Martha Lagace
- 18 Feb 2014
- First Look
First Look: February 18
To Groupon or Not to Groupon: The Profitability of Deep Discounts By: Edelman, Benjamin, Sonia Jaffe, and Scott Duke Kominers Abstract—We examine the profitability and implications of online discount... View Details
Keywords: Sean Silverthorne
- 01 Dec 2019
- News
Bridging the Gap
institution of higher learning in Ohio State University, and relatively robust economic growth for the Midwest as a whole, YALP participants point out. Yet 34 percent of children who arrive at Columbus public schools aren’t ready for... View Details
- 11 Mar 2001
- Research & Ideas
Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries
massive growth in world FDI in mining. As petroleum consumption grew with new uses, the search for oil became worldwide. Oil was the only fuel that could drive the new motor car, while the demand for rubber tyres for cars created an... View Details
Keywords: by Geoffrey Jones
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
define in the report) versus average departmental performance, using aggregate financial and personnel metrics. Apples And Oranges, Or Armani Vs. Wal-mart The notion of measuring the performance of an internal support service organization... View Details
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
technology so it could be useful to Western Union's most profitable real-time long-distance data customers. When an existing firm tries to insert a product or service with disruptive potential into its processes, what comes out the other... View Details
- 06 Jul 2016
- What Do You Think?
How Do We Pay for the Costs of Globalization?
Research has shown that the benefits of globalization are substantial. For example, a study of the effects of the pending Trans-Pacific Partnership by the Peterson Institute for International Economics projects benefits in US economic View Details
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
(virtually) talked with more than 50 “resilient” businesses across a variety of countries and sectors. The results of this exploration show that managers are trying to ensure safety and maintain profitability with tremendous energy and... View Details
Keywords: by Sean Silverthorne
- Web
Poor’s Manual: The Rise of Business Analysts - Railroads and the Transformation of Capitalism | Harvard Business School
profits and losses, tracking pricing, assessing standardized procedures, and improving technology. Henry Varnum Poor, author of A History of the Railroads and Canals of the United States (1860), editor of the American Railroad Journal... View Details
- Web
2022 Reunion Presentations - Alumni
current preoccupation in the media and politics with what is wrong, rather than how to fix problems at scale. Confronting Climate Change Professor Daniel Schrag + More Info – Less Info The last 200 years have seen a remarkable explosion in the use of energy, allowing... View Details
- 01 Dec 2023
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details
Keywords: podcasts
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by... View Details
Keywords: by James Heskett
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
There is thus no justification for the enormous growth of the hedge funds. It follows that the hedge fund mania is simply the latest of the securities industry's new, new things" for investors—another sales gimmick. Regulating Hedge... View Details
Keywords: by D. Quinn Mills
- Web
From C-Suite to CEO - Alumni
for you, the next phase is building your core competencies to position yourself for consideration. Specifically, you will need to demonstrate general management and cross-functional leadership skills and perspective, operating experience (outside of your core... View Details