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Show Results For
- All HBS Web
(896)
- News (238)
- Research (569)
- Events (5)
- Multimedia (4)
- Faculty Publications (283)
- 12 Mar 2013
- First Look
First Look: March 12
a district-industry predicts a greater share of subsequent entrepreneurs will be female. Moreover, higher female ownership of local businesses in related industries (e.g., those sharing similar labor needs,... View Details
Keywords: Sean Silverthorne
- August 1999
- Case
Leaving
By: David A. Thomas
A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation. View Details
Keywords: Resignation and Termination; Retention; Race; Behavior; Diversity; Interpersonal Communication; Labor and Management Relations
Thomas, David A. "Leaving." Harvard Business School Case 400-033, August 1999.
- October 1997
- Case
John A. McCarthy, Jr.
By: Hugo Uyterhoeven, Todd M. Harris, A. Lanham Napier and John Sisson
Seven years after graduation, an MBA grad accepts the COO position in a company he's never heard of in an industry he knows nothing about. Moving up a vertical learning curve, he is involved in a crisis, and exposed to change and people management. He also must develop... View Details
Keywords: Management; Business or Company Management; Crisis Management; Leadership Development; Labor and Management Relations; Business Strategy; Management Teams
Uyterhoeven, Hugo, Todd M. Harris, A. Lanham Napier, and John Sisson. "John A. McCarthy, Jr." Harvard Business School Case 398-038, October 1997.
- 31 Mar 2023
- News
How Can We Solve the Teacher Shortage Crisis?
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. In this episode, we're going to highlight another one of the great podcasts here at HBS: Managing the Future of Work, hosted by professor and visiting fellow at the... View Details
- 01 Dec 2000
- News
Latin America's Decade
properties in Brazil are run mostly by Brazilians. They know our culture, but they also know how to get around Brazil much better than anyone in Mexico City." DeRemate's Guillermo Cepeda echoes that sentiment, noting that for his company, "the entire team in every... View Details
- 01 Dec 2008
- Lessons from the Classroom
How Many U.S. Jobs Are ‘Offshorable’?
team.) Team members could click on each occupation ("Architectural Drafters," for example) to review information from a database developed for the U.S. Department of Labor. The database, O*NET, describes hundreds of occupations and breaks out the most relevant tasks,... View Details
Keywords: by Julia Hanna
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
shift slightly in mindset to optimize for their work more often. Related Reading: Hiding From Managers Can Increase Your Productivity Airplane Design Brings Out the Class Warfare in Us All Why You Are Unhappy at Work What do you think?... View Details
Keywords: Re: Ethan S. Bernstein
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
how each element relates to overall service delivery. Among the key findings of the study were: Successful service delivery is vital for retaining customers and increasing sales. "Although most call center managers would agree with... View Details
- 23 May 2011
- Research & Ideas
Corporate Sustainability Reporting: It’s Effective
Editor's note: Please see related story, Leading and Lagging Countries in Contributing to a Sustainable Society. Although companies are increasingly reporting on their corporate sustainability responsibility (CSR) performance, there has... View Details
Keywords: by Michael Blanding
- December 1999 (Revised July 2000)
- Case
Cimetrics Technology (B): Russian Perspectives
By: Lynn S. Paine
Presents the perspectives of two Russian software developers working for Cimetrics in Moscow. A central issue from the Russian perspective is whether a more structured and formal arrangement is needed for managing the Russian team. View Details
Keywords: Business Model; Applications and Software; Business or Company Management; Corporate Entrepreneurship; Human Resources; Cross-Cultural and Cross-Border Issues; Labor and Management Relations; Product Development; Performance Evaluation; Information Technology Industry; Russia; Canada; United States
Paine, Lynn S. "Cimetrics Technology (B): Russian Perspectives." Harvard Business School Case 300-055, December 1999. (Revised July 2000.)
- 12 Feb 2013
- First Look
First Look: Feb. 12
a decision maker may make between two decision alternatives as a parameter of the problem varies. We show how this formulation also relates many widely used concepts in single and multiattribute utility theory. Paper: View Details
Keywords: Sean Silverthorne
- 01 Apr 2001
- News
K.O. Chia: The Voice of Experience
A seasoned mentor who can stand behind a novice entrepreneur is a valuable asset for anyone attempting a start-up, but especially for those who are now launching ventures in Asia’s complicated business environment. K.O. Chia believes that in a new enterprise, the... View Details
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
Service, Success," a five-volume video series in which each video addresses a fundamental element of service management. A related topic, Achieving Breakthrough Service, also the subject of a video, has been developed into a weeklong... View Details
Keywords: Susan Young
- 20 Sep 2011
- First Look
First Look: September 20
Moreover, we show that this effect occurs not only in the case of IGOs that focus on economic issues, but also on those with social and cultural mandates. This demonstrates that relational governance is important and feasible in the... View Details
Keywords: Sean Silverthorne
- 26 Feb 2020
- News
Phoenix Rising
political dynasties, stretching into the uppermost boughs of his family tree. His father, Constantine Mitsotakis, held a number of government roles before serving as prime minister from 1990 to 1993. (Kyriakos spent those years earning a master’s in international View Details
Keywords: Jen McFarland Flint
- 29 Apr 2022
- News
Clean Slate
were using, only 10 women were using these toilets. That led us to think about exclusive toilets for women, or as we call the She toilets. Which are taken care of by a women caretaker, which have menstrual hygiene related facilities, and... View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
More frequent quotas can motivate underperforming sales reps. StockPhoto Personal selling is a key ingredient in making the American economy go. According to the US Bureau of Labor Statistics, about 10 percent of the View Details
Keywords: by Carmen Nobel
- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
terrible Foxconn suicides. The one-child-per-family policy was beginning to create a population shortage that meant cheap labor was running out. The old low-cost manufacturing-for-export strategy had run out of steam. They were developing... View Details
Keywords: by Deborah Blagg
- 08 May 2013
- Research & Ideas
A Company’s Evolving View of Gender Equity
that could allow women to fully pursue corporate goals. As long as solutions to work-family conflict circle around individual choice—who in the family is responsible for what—they remain outside the purview of political action. "Right now there is a sensibility... View Details
- 10 Jun 2002
- Research & Ideas
How to Look at Globalization Now
standardized products. Yet the bulk of the related literature, which focuses on whether consumers prefer global brands, misses out on supply-side considerations related to costs. Q: How can the study of... View Details
Keywords: by Martha Lagace