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  • September 1994
  • Case

Marks & Spencer: Sir Richard Greenbury's Quiet Revolution

By: Joseph L. Bower and John B. Matthews Jr.
Marks & Spencer (M&S) is one of the world's greatest companies. In 1994, its management was chosen the most admired in Europe by 637 peers. The case explores how Sir Richard Greenbury, appointed the new chairman of the company in 1991, transformed his inheritance into... View Details
Keywords: Growth and Development Strategy; Business or Company Management; Business Strategy; Management Teams; Global Strategy; Multinational Firms and Management; Europe; United States
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Bower, Joseph L., and John B. Matthews Jr. "Marks & Spencer: Sir Richard Greenbury's Quiet Revolution." Harvard Business School Case 395-054, September 1994.

    Sunil Gupta

    Co-Chair, Driving Digital Strategy

    Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

    Keywords: advertising; communications; consumer products; credit card; education industry; financial services; high technology; marketing industry; telecommunications
    • September 2009
    • Case

    CapitaLand Ltd: CEO Selection

    By: Thomas J. DeLong, Michael Shih-ta Chen and G.A. Donovan
    In September 2007, the Group President of CapitaLand has to select a new CEO for a key subsidiary. The case presents the profiles of three candidates—two internal and one external—and ends with the senior management team debating the candidates' merits. View Details
    Keywords: Selection and Staffing; Management Teams; Managerial Roles; Personal Characteristics
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    DeLong, Thomas J., Michael Shih-ta Chen, and G.A. Donovan. "CapitaLand Ltd: CEO Selection." Harvard Business School Case 410-055, September 2009.
    • August 2000 (Revised December 2003)
    • Case

    Dell's Working Capital

    By: Richard S. Ruback and Aldo Sesia
    Dell Computer Corp. manufactures, sells, and services personal computers. The company markets its computers directly to its customers and builds computers after receiving a customer order. This build-to-order model enables Dell to have much smaller investment in... View Details
    Keywords: Financial Management; Working Capital; Manufacturing Industry; Computer Industry
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    Ruback, Richard S., and Aldo Sesia. "Dell's Working Capital." Harvard Business School Case 201-029, August 2000. (Revised December 2003.)
    • Teaching Interest

    Financial Reporting and Control

    By: Suraj Srinivasan

    Financial Reporting and Control (FRC) covers topics about how managers can design and use performance measurement systems for external reporting and internal management to build more effective organizations. Throughout their careers, business leaders are required to... View Details

    Keywords: Financial Reporting
    • Article

    No Team is an Island: How Leaders Shape Networked Ecosystems for Team Success

    By: Inga Carboni, Robert Cross and Amy C. Edmondson
    Today’s organizations rely on networks of dynamic systems of “agile” teams to get work done. Teams are distributed, transient, and loosely bounded in service of responsiveness and innovation. The key to this new way of doing work is managing the networked ecosystem in... View Details
    Keywords: Cross-functional Teams; Teams; Interviews; Leadership; Groups and Teams; Networks
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    Carboni, Inga, Robert Cross, and Amy C. Edmondson. "No Team is an Island: How Leaders Shape Networked Ecosystems for Team Success." California Management Review 64, no. 1 (November 2021): 5–28.
    • 26 Oct 2011
    • News

    Shih Says IBM Executives Have `Strong Team Dynamic'

    • November 2018
    • Case

    Cepuros Foods Malaysia: Finding the Secret Sauce for Growth (Brief Case)

    By: John A. Quelch and Katherine B. Hartman
    Shelby Diaz, country manager for Cepuros Foods International—Malaysia (CFI-M), must decide a growth strategy for the expansion of CFI-M's line of salsas, particularly regarding whom to target and how to allocate marketing investments. CFI-M could expand aggressively by... View Details
    Keywords: Growth and Development Strategy; Marketing Strategy; Marketing Communications; Product Positioning
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    Quelch, John A., and Katherine B. Hartman. "Cepuros Foods Malaysia: Finding the Secret Sauce for Growth (Brief Case)." Harvard Business School Brief Case 919-513, November 2018.
    • February 2000 (Revised September 2002)
    • Case

    Forever: De Beers and U.S. Antitrust Law

    By: Debora L. Spar and Jennifer Burns
    For over a century, the international diamond market has been dominated by one of the most successful cartels on earth. Run by the legendary De Beers Corp., the cartel has managed to keep diamond prices increasing and to prevent the defection that dooms most other... View Details
    Keywords: Lawfulness; Monopoly; Luxury; Business and Government Relations; Consumer Products Industry; Mining Industry; Africa; United States
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    Spar, Debora L., and Jennifer Burns. "Forever: De Beers and U.S. Antitrust Law." Harvard Business School Case 700-082, February 2000. (Revised September 2002.)
    • 13 Aug 2021
    • Research & Ideas

    Managers, Here’s How to Bond with New Hires Remotely

    field experiment at a large North American company, provides plenty of reassurance, showing that regular Zoom chats with managers fosters solid career-building connections for new workers. In fact, informal “virtual watercooler” sessions... View Details
    Keywords: by Lane Lambert
    • 2015
    • Chapter

    The Value of Breadth and the Importance of Differences

    By: David J. Collis
    Honoring Pankaj Ghemawat's receipt of an Academy of Management award, this chapter examines his contribution to the global strategy field. It notes the continuing importance of country differences to international strategy and how geographic scope contributes to... View Details
    Keywords: Global Strategy; Pankaj Ghemawat; Multinationals; Globalization; Management; Strategy
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    Collis, David J. "The Value of Breadth and the Importance of Differences." In Emerging Economies and Multinational Enterprises. Vol. 28, edited by Laszlo Tihanyi, Elitsa R. Banalieva, Timothy M. Devinney, and Torben Pedersen, 29–33. Advances in International Management. Emerald Group Publishing, 2015.
    • August 1995
    • Case

    Slade Plating Department, The

    By: Linda A. Hill
    Describes a conflict between the values and norms of a segment of an internal social system and those of management and the wider culture. Includes decision opportunity. A rewritten version of an earlier case. View Details
    Keywords: Conflict and Resolution; Values and Beliefs; Organizational Culture; Decision Making
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    Hill, Linda A. "Slade Plating Department, The." Harvard Business School Case 496-018, August 1995.
    • 11 Jun 2018
    • Blog Post

    Reimagining Fashion For The Good Of All

    Business School (HBS) MBA program, I will spend my summer as an intern in the company’s Strategy Department. It reports directly to the Management Board and works on projects that will steer the future of... View Details
    Keywords: Consumer Products / Retail

      Feng Zhu

      Feng Zhu is the MBA Class of 1958 Professor of Business Administration at Harvard Business School, where he leads the Platform Lab within the Digital, Data, and Design Institute, co-chairs the Harvard Business Analytics Program, and serves as the course head for the... View Details

        Paul W. Marshall

        MBA Class of 1960 Professor of Management, Paul W. Marshall, is affiliated with the Entrepreneurial Management Unit and teaches The Entrepreneurial Manager in the Turnaround Environment. This Elective Curriculum course focuses on the role of... View Details

        Keywords: management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting; management consulting

          Ray A. Goldberg

          A native of North Dakota, Dr. Goldberg received his A.B. from Harvard University in 1948, his MBA from the Harvard Graduate School of Business Administration in 1950 and his Ph.D. in Agricultural Economics from the University of Minnesota in 1952.

          ... View Details

          Keywords: agribusiness; agriculture; fast food; food; food processing; forest products; grocery; high technology; information; restaurant; retailing; soft drink; textiles; tobacco; transportation; wholesale; wine

            Hakeem I. Belo-Osagie

            Hakeem Belo-Osagie is an accomplished Nigerian professional and entrepreneur. He earned a degree in Political Philosophy and Economics from Oxford University as well as a law degree from Cambridge University and an MBA from Harvard Business School.

            He is the... View Details

            • 14 Feb 2023
            • Cold Call Podcast

            Does It Pay to Be a Whistleblower?

            Keywords: Re: Jonas Heese; Banking
            • June 2021 (Revised December 2021)
            • Case

            The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities

            By: Matthew C. Weinzierl and Mehak Sarang
            In 2017, the Trump Administration made a bold claim—that they would return the next man and the first woman to the lunar surface by 2024, this time to establish a sustainable presence to enable further exploration in the solar system. With the Artemis Program, NASA has... View Details
            Keywords: Space; Space Economy; Aerospace; Nasa; Governance; Policy; International Relations; Infrastructure
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            Weinzierl, Matthew C., and Mehak Sarang. "The Lunar Gateway, Moon vs. Mars, and the Political Governance of Space Activities." Harvard Business School Case 721-059, June 2021. (Revised December 2021.)

              Suraj Srinivasan

              Suraj Srinivasan is the Philip J. Stomberg Professor of Business Administration, a member of the Accounting and Management faculty unit, and chair of the View Details

              Keywords: accounting industry; financial services
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