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- 23 Nov 2021
- Book
What It Takes to Build an Organizational Culture That Wins
another. It is a culture geared to the long-term success of an increasingly rapidly changing panoply of strategies in an accelerating competitive environment based on a stream of new ideas and constant change. At no time has the... View Details
Keywords: by Avery Forman
- Article
Europe's Alternative to Medicare for All: Swiss and Dutch Private Insurance Provide Better Coverage Than Canada's Single-Payer System
By: Regina E. Herzlinger and Bacchus Barua
An analysis of Canada’s single-payer healthcare system shows the dangers of the proposed Medicare for All model. In fact, the Canadian healthcare system is costly and drives poor outcomes when compared to objective performance measures. Alternatively, the Swiss and... View Details
- 16 Jun 2020
- Research & Ideas
Your Customers Have Changed. Here's How to Engage Them Again.
their artificial reality (AR) annotation products on mobile phones. AT&T, Cisco, and Zoom have enhanced their network capabilities for increased demand in bandwidth. In addition, numerous small businesses like restaurants and home... View Details
- April 2021
- Article
Today's Surgeon Compensation Models Fall Short: Aligning Incentives to Create More Equitable and Value-based Compensation Models
By: Susanna Gallani, Mary Witkowski, Lauren Haskins, Haley Jeffcoat, Vinita Mujumdar and Frank Opelka
Modern medicine is undergoing a transformation that involves innovative surgical approaches, increased medical treatment options, clinical care pathways that require collaboration beyond hospital walls, and health data captured by electronic health records and other... View Details
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
health, such as allergens that may infest the homes of people with respiratory diseases, to insurance benefits. COVID unlocked these innovations because the US had too few View Details
Keywords: by HBS News
- 01 Mar 2009
- News
A New Approach to Health-Care Reform
that is affordable and simple to use. In your book, you identify fee-for-service reimbursement as a “runaway reactor” in accelerating the rise in health-care costs. Why is this system such a problem? By some estimates, 50 percent of all... View Details
- Blog
Making the Decision to Attend: Our Participants Share Their Stories
definitely worth the time investment. My family came out to Boston the first week so I could spend a little time with them. I also went home to California for the brief break... View Details
- 10 Jan 2013
- News
From Wall Street to Visual Art
Bussel: Using her business savvy to manage large-scale art installations. View Bussel's online gallery Three heads—simple, generic profiles—stand 30 feet high and span 100 feet across the outer wall of the Mann Auditorium in Tel Aviv, the... View Details
- 12 Apr 2022
- Blog Post
The Many Languages of Medicine to Impact Care Delivery
Diversity Innovation Hub, a Mount Sinai venture addressing social and structural determinants of health in NYC. Recently, Ted was named an HBS Kaplan Fellow and RISE Fellow. While on my pediatrics rotation at a hospital in New York City,... View Details
- 16 Aug 2022
- Op-Ed
Now Is the Time for Entrepreneurs to Play Offense
begging to have the opportunity to re-engage. Rigorously evaluate the quality and capacity of your senior team and take advantage of the extraordinary executive talent looking for new View Details
Keywords: by Jeffrey Bussgang
Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
journals. “Academic research can be helpful, but it tends to be overly complex, hard to digest, and not backed by real quantitative insights from customer populations or engagements,” says Neale-May,... View Details
- February 2018 (Revised October 2020)
- Case
The Marriott-Starwood Merger: Navigating Brand Portfolio Strategy and Brand Architecture
By: Jill Avery, Chekitan S. Dev and Laure Mougeot Stroock
In September 2016, Marriott completed its $13.3 billion acquisition of Starwood Hotels & Resorts, which added 11 brands to its already robust 19 hotel brand portfolio. Tina Edmundson, Marriott's global brand officer, was charged with making sense of the brand portfolio... View Details
Keywords: Brand Management; Brand Architecture; Brand Portfolio; Merger; Hospitality Industry; Services Marketing; Branded House; House Of Brands; Sub-branding; Marketing; Marketing Strategy; Brands and Branding; Mergers and Acquisitions; Consumer Behavior; Advertising; Travel Industry; Accommodations Industry; Tourism Industry; United States; North America; Europe; Asia
- 29 Oct 2008
- Research & Ideas
The Next Marketing Challenge: Selling to ’Simplifiers’
and intimate spaces, more charm, and less maintenance. Their families are scattered, unable to share conveniently the family holiday home and often unwilling to inherit the... View Details
- 05 Oct 2016
- News
Harvard to Open Life Sciences Lab
and outcomes, and will reinforce President Drew Faust’s vision of One Harvard. All three labs benefit from their close proximity to Harvard Business School and upcoming the Science and Engineering Complex – which will be the new View Details
- 01 Jun 2005
- News
Bringing Hope to a Violent Land
more management training, I could better help those organizations,” Van Gerpen recalls. “I was drawn to HBS because it seemed to recognize the importance of the nonprofit sector.” After graduating, she... View Details
- 12 Oct 2021
- Research & Ideas
What Actually Draws Sports Fans to Games? It's Not Star Athletes.
Premier League or the NBA.” To identify the causal effect of outcome uncertainty on attendance, the authors concentrated on injuries to teams not favored to win in the regular... View Details
- 09 Dec 2020
- Blog Post
How to Create a Psychologically Safe Workplace
Children's Hospital & Clinics of Minnesota COO Julie Morath to increase patient safety at the hospital captures proactive inquiry perfectly: “Was everything as safe as you... View Details
- 24 Jul 2017
- News
Back to School for Big-City Mayors
(Bloomberg) (Bloomberg) “I literally went home every night for the first three months and said, ‘Oh, my God, what have I gotten myself into?’” That's how Boston mayor Marty Walsh summed up the beginning of his term in office. And it helps... View Details
- 13 Jan 2003
- Research & Ideas
The Subconscious Mind of the Consumer (And How To Reach It)
unconscious mind to identify new product opportunities. Using metaphor-elicitation techniques, firms providing farming supplies, home appliances, office systems, and beauty care have identified important... View Details
Keywords: by Manda Mahoney