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  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
Related
  • 15 Nov 2016
  • First Look

November 15, 2016

policies and practices as an unconscious “social defense” to help employees fend off anxieties raised by a 24/7 work culture. Due to the social defense, two beliefs remain unchallenged—the necessity of long... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2023
  • Research & Ideas

Lessons in Decision-Making: Confident People Aren't Always Correct (Except When They Are)

to pause and question your intuition or the bravado of a particularly overzealous employee might be a critical soft skill. But how does a manager find those right people and allow their decisions to be influential? First, assess the... View Details
Keywords: by Kara Baskin
  • September 2005
  • Article

Affect and Creativity at Work

By: Teresa M. Amabile, Sigal G. Barsade, Jennifer S. Mueller and Barry M. Staw
This study explored how affect relates to creativity at work. Using both quantitative and qualitative longitudinal data from the daily diaries of 222 employees in seven companies, we examined the nature, form, and temporal dynamics of the affect-creativity... View Details
Keywords: Creativity; Attitudes; Employees; Theory
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  • 29 Apr 2016
  • HBS Seminar

Richard Freeman, Harvard University & NBER

  • Spring 2023
  • Article

Incentive Contract Design and Employee-Initiated Innovation: Evidence from the Field

By: Wei Cai, Susanna Gallani and Jee-Eun Shin
This study examines how the design of incentive contracts for tasks defined as workers’ official responsibilities (i.e., standard tasks) influences workers’ propensity to engage in employee-initiated innovation (EII). EII corresponds to innovation activities that are... View Details
Keywords: Employee-initiated Innovation; Contract Design; Rank-and-file; Extra-role Behaviors; Compensation and Benefits; Motivation and Incentives; Innovation and Management
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  • Profile

Michael R. Bloomberg

ambition in their eyes and fire in their bellies and no notions of social caste, who go the furthest and achieve the most.” As Bloomberg made the transition from public life back to the private sector, he returned to his company as CEO... View Details
  • 23 Jul 2013
  • First Look

First Look: July 23

  Publications 2013 pub Does Social Connection Turn Good Deeds into Good Feelings?: On the Value of Putting the 'Social' in Prosocial Spending By: Aknin, Lara B., Elizabeth W. Dunn, Gillian M. Sandstrom, and Michael I. Norton... View Details
Keywords: Anna Secino
  • 15 Aug 2023
  • Research & Ideas

Why Giving to Others Makes Us Happy

donating a lump sum, and telling employees after that fact. “That’s not likely going to feel as good,” Whillans says. 2. People prefer to have a choice about helping others People seem to express greater happiness when they have control... View Details
Keywords: by Michael Blanding
  • March 2011 (Revised June 2011)
  • Supplement

Arck Systems (C)

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Change; Framework; Compensation and Benefits; Employees; Management; Organizational Design; Outcome or Result; Performance Evaluation; Sales; Motivation and Incentives; System; Applications and Software
Related
  • August 2013
  • Article

The Timing of Pay

By: Christopher Parsons and E. Van Wesep
There exists large and persistent variation in not only how, but when employees are paid, a fact unexplained by existing theory. This paper develops a simple model of optimal pay timing for firms. When workers have self-control problems, they under-save... View Details
Keywords: Payday Lending; Hyperbolic Discounting; Self-control Problems; Pay Frequency; Payday Loan Legislation; Paycheck Frequency; Time Inconsistency; Wages; Behavior; Employee Relationship Management
Related
  • 06 May 2024
  • Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

mask, and what do you unveil?” In studying backstage interactions among employees working for a global company in the United States and China, Perlow found that team members in the two locations often interpreted what happened on the... View Details
Keywords: by Michael Blanding
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

Launching a social justice startup takes more than a moving story. Ask Harley Blakeman, the 32-year-old founder of Honest Jobs. He has perfected his elevator pitch, but that doesn’t mean launching his business has been easy. A... View Details
Keywords: by Avery Forman; Employment
  • 01 Aug 2023
  • What Do You Think?

As Leaders, Why Do We Continue to Reward A, While Hoping for B?

teamwork for the benefit of the organization but provide incentives for individual performance. Or we hope that employees will exhibit individual initiative in solving problems and dealing with unplanned situations, but we don’t recognize... View Details
Keywords: by James Heskett
  • April 16, 2019
  • Article

Research Confirms: When Receiving Bad News, We Shoot the Messenger

By: Leslie John, Hayley Blunden and Heidi Liu
Most jobs require us at some point to deliver bad news—whether it be a minor revelation such as a recruiter telling a prospective employee that there’s no wiggle room in salary, or something major, like when a manager must fire an employee. We dread such discussions... View Details
Keywords: Interpersonal Communication; Perception; Judgments
Related
  • Web

CSV Explained - Institute For Strategy And Competitiveness

minimizes employee absences and lost productivity. The graphic depicts some areas where connections are strongest. Social Needs & Economic Value Creation How can companies create shared value opportunities?... View Details
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

Brokerage and Brokering: An Integrative Review and Organizing Framework for Third Party Influence By: Halevy, Nir, Eliran Halali, and Julian Zlatev Abstract— Brokerage and brokering are pervasive and consequential organizational phenomena. Prevailing models underscore... View Details
Keywords: Dina Gerdeman
  • 09 Nov 2023
  • HBS Case

What Will It Take to Confront the Invisible Mental Health Crisis in Business?

addressed, examined, turned-over, then re-examined. This setting maximizes the chances of employees on their own seeing how disconnected the misconception truly is. “Understanding all of the aspects of your View Details
Keywords: by Kara Baskin; Health
  • 04 Jan 2010
  • Research & Ideas

Best of HBS Working Knowledge 2009

What were the management trends in 2009? Fascination with social networking and rethinking common wisdom about goal setting. Here are the Top 10 articles and Top 5 working papers that appeared in HBS Working Knowledge in 2009. Enjoy! TOP... View Details
Keywords: by Staff
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

States, Neeley argues that an organization’s lingua franca is the catalyst by which all employees become some kind of “expat”(someone detached from their mother tongue or home culture). Through her unfettered access to the inner workings... View Details
Keywords: Carmen Nobel