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Show Results For
-
All HBS Web
(3,674)
- People (17)
- News (1,399)
- Research (1,437)
- Events (4)
- Multimedia (5)
- Faculty Publications (534)
- 08 Mar 2017
- Op-Ed
Op-Ed: Can the Proposed American Health Care Act Improve on 'Obamacare'?
it passes in Congress. About the Authors John A. Quelch is the Charles Edward Wilson Professor of Business Administration at Harvard Business School. He also holds a joint appointment at Harvard T.H. Chan School of Public Health as...
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- 16 Jul 2024
- Blog Post
Driving Positive Impact on Community and Climate with Ben Schutzman (MBA 2016)
complicated, but there are obvious risks around the new EV technology, the new infrastructure needed, and the support services, which are much more expensive than the current diesel or gas counterparts....
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- 01 Oct 1997
- News
New Course for General Managers Broadens Managerial Scope and Builds Confidence
Joseph L. Bower. Relatively new to her position as vice president and general manager of North Carolina/South Carolina Consumer Services at BellSouth Telecommunications, Gloria R. Cockerham enrolled in TGM...
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Keywords:
Nancy O. Perry
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
administration and is a reaction to the Chinese Communist Party’s own perception of insecurity at home and in the global economy. Increasing restrictions to transnational...
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- 24 Oct 2016
- News
Health Care Pioneer Giusti Named McCance Senior Fellow at HBS
Kathy Giusti (MBA 1985) (photo courtesy of Kathy Giusti) Henry McCance (MBA 1966) (photo by Susan Young) Kathy Giusti (MBA 1985) (photo courtesy of Kathy Giusti) Henry McCance (MBA 1966) (photo by Susan Young) Kathy Giusti (MBA 1985), a health care pioneer, has been...
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Susan Young
- January 1989 (Revised March 1991)
- Case
General Electric Canada: Designing a New Organization
By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,...
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Keywords:
Organizational Design;
Information Technology;
Groups and Teams;
Change;
Communication;
Information;
Industrial Products Industry;
Canada
Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
- September 1995 (Revised February 1996)
- Case
Apollo Hospitals of India (A)
Dr. Prathap Reddy has created India's first corporate hospital, Apollo Hospitals of Madras. The hospital is managed according to an integrated philosophy of customer service and support to employees. A new hospital, in the city of Hyderabad, has not performed as well,...
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Keywords:
Employee Relationship Management;
Franchise Ownership;
Health Care and Treatment;
Customer Focus and Relationships;
Business Strategy;
Health Industry;
India
Loveman, Gary W., and Jamie O'Connell. "Apollo Hospitals of India (A)." Harvard Business School Case 396-027, September 1995. (Revised February 1996.)
- 12 May 2016
- News
What Ernest Shackleton has in common with Jeff Bezos and Elon Musk
Dean Nitin Nohria penned a piece for the Boston Globe magazine that draws parallels between famed Antarctic explorer Ernest Shackleton and modern space entrepreneurs like Elon Musk and Jeff Bezos. Reflecting...
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- 13 Oct 2015
- Research & Ideas
Does Business Get Done the Same Way in Emerging and Developed Countries?
government relations is part of the inner circle. You can look at Turkcell and see it as a typical emerging-market story. Government intervention is everywhere. Regulators even set prices, service by...
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by Sean Silverthorne
- 20 Sep 2011
- News
Do Taxes Narrow the Wealth Gap?
James E. Austin
Dr. Austin holds the Eliot I. Snider and Family Professor of Business Administration, Emeritus at the Harvard Business School. Previously he held the John G. McLean Professorship and the Richard P. Chapman Professorship. He has been a member of the Harvard... View Details
Keywords:
agribusiness
- May 2008 (Revised April 2018)
- Case
The University of Texas MD Anderson Cancer Center: Interdisciplinary Cancer Care
By: Michael E. Porter and Sachin H. Jain
In 2006, University of Texas MD Anderson Cancer Center was an internationally leading institution for cancer care, education, and research. Since 1996, it had successfully reorganized itself from a cancer hospital that was physically organized around clinical...
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Keywords:
Buildings and Facilities;
Health Disorders;
Organizational Structure;
Medical Specialties;
Organizational Change and Adaptation;
Value Creation;
Service Delivery;
Research;
Health Care and Treatment;
Education Industry;
Health Industry;
Texas
Porter, Michael E., and Sachin H. Jain. "The University of Texas MD Anderson Cancer Center: Interdisciplinary Cancer Care." Harvard Business School Case 708-487, May 2008. (Revised April 2018.)
- November 2016
- Case
ShotSpotter
By: Mitchell Weiss and Sarah McAra
SST, Inc. offered a subscription-based gunfire detection service, ShotSpotter Flex, to cities across the United States in addition to a few abroad. Over its 20-year history, SST had mostly honed a reliable business-to-government sales model, and the company had been...
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Keywords:
ShotSpotter;
SST;
Internet Of Things;
IoT;
Smart Cities;
Public Entrepreneurship;
Enterprise Sales;
Scaling And Growth;
Government;
Public Sector;
Innovation;
Ralph Clark;
Entrepreneurship;
Sales;
Innovation and Invention;
Public Administration Industry;
California;
United States
Weiss, Mitchell, and Sarah McAra. "ShotSpotter." Harvard Business School Case 817-034, November 2016.
- 13 May 2020
- News
Why we've been saying 'sorry' all wrong
- 28 Feb 2022
- Research & Ideas
How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels
Hotels, restaurants, and other businesses in the service industry often thrive or die depending on whether they provide exemplary customer service, but new research shows that the color of a customer’s skin...
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by Pamela Reynolds
- March 1978 (Revised October 1978)
- Case
Rosemont Hill Health Center
An administrator of a neighborhood health center is considering changing his cost accounting system from a single cost per visit to a cost per visit for each department in the center. Used to illustrate several issues related to cost accounting in health care:...
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Young, David W. "Rosemont Hill Health Center." Harvard Business School Case 178-189, March 1978. (Revised October 1978.)
- February 2017
- Case
Eve Hall: The African American Investment Fund in Milwaukee
By: Steven Rogers and Alterrell Mills
The case highlights the role of minority chambers of commerce and the background of Eve Hall, a well-regarded multi-sector leader asked to revive Wisconsin's African-American chamber. This case study examines the lending options that a minority chamber of commerce...
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Keywords:
Business Organization;
Business Plan;
Change Management;
Demographics;
Diversity Characteristics;
Ethnicity Characteristics;
Race Characteristics;
Investment Fund;
Cost Of Capital;
Banks And Banking;
Micro Finance;
Interest Rates;
Business Or Company Management;
Management Styles;
Management Succession;
Mission And Purpose;
Organizational Culture;
Leadership Style;
Leadership Change;
Business And Community Relations;
Nonprofit Organizations;
Wealth And Poverty;
Organizations;
Diversity;
Ethnicity;
Race;
Small Business;
Entrepreneurship;
Financing and Loans;
Decision Choices and Conditions;
Public Administration Industry;
Public Administration Industry;
Public Administration Industry;
Public Administration Industry;
United States;
Wisconsin
Rogers, Steven, and Alterrell Mills. "Eve Hall: The African American Investment Fund in Milwaukee." Harvard Business School Case 317-076, February 2017.
- 17 Sep 2015
- News
Seattle and Cleveland Alumni Connect Around a ‘Vision’ for the New HBS
business and society today. The Harvard Business School Campaign was launched in April 2014 to raise $1 billion over the next five years to support innovation in the curriculum, faculty research, View Details