Publications

February 2023 (Revised May 2023)
Case

Accelerating the Accelerator: Raja Al Mazrouei at DIFC Fintech Hive

By: Linda A. Hill, Emily Tedards and Lydia Begag

In January 2023, Raja Al Mazrouei became the Managing Director and Acting CEO of Etihad Credit Insurance (ECI) in Dubai, UAE. In her previous role as the Executive Vice President of the DIFC Fintech Hive, she successfully built and led an accelerator program for... View Details

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

Commission. Why health care needs an SEC equivalent For more than eight decades, the SEC has brought transparency to the financial system, policing the market to ensure robust disclosure that complies with Generally Accepted Accounting... View Details

Keywords: by Regina E. Herzlinger; Health

01 Jun 2003
News

Books

firms large enough to finance their own laboratories could create a “virtuous cycle” where staying on the leading edge of science got them first to market with new products, in turn delivering higher profits to fund still more research.... View Details

Keywords: Deborah Blagg; Laura Singleton; Donald; Sull; Henry; Chesbrough; Rob; Austin; Leslie; Perlow; Publishing Industries (except Internet); Information

08 May 2006
Lessons from the Classroom

Writing the Case for Public School Reform

what came to be called the Campaign for Human Capital. He then oversaw the implementation of a variety of efforts, including a marketing blitz touting the benefits of teaching in Philadelphia; a recruitment event, "Rolling Out the... View Details

Keywords: by Julia Hanna; Education

07 Apr 2003
What Do You Think?

Should Global Business Initiatives Be Devalued?

firms with global interests—one that centers around the impact that these phenomena may have on such things as the potential benefits and costs of doing business abroad? Specifically, will questions increasingly be asked about whether View Details

Keywords: by James Heskett

20 Aug 2015
Blog Post

AVICII: REFLECTIONS ON MANAGING THE BRAND OF A GLOBAL SUPERSTAR

and foremost, the entire company is structured around the idea of creation and creativity. While technology runs platform companies like Spotify and Apple, and marketing runs record labels like Capitol and Sony, creativity and creative... View Details

Keywords: Entertainment / Media / Sports

Web

Field Course: Startup Operations - Course Catalog

that there is more to just “build it and they will come”, the course will explore four modules: Getting To Product Market Fit: Exploring best practices for customer feedback, solution iteration, metrics that matter and developing a... View Details

25 Feb 2020
News

How Artificial Intelligence is Changing Business

Administration. “The traditional model has been turned upside down. Having the data to innovate at scale is now the main thing.” Lakhani and Marco Iansiti, the David Sarnoff Professor of Business Administration, are frequent collaborators. Their new book, Competing in... View Details

Keywords: Susan Young

01 Oct 1999
News

HBS Alumni Association Board of Directors: President's Report

ways in which technology can be used proactively to serve alumni. Possible projects include developing a strategy for "push" technology, designing a format for communicating regularly with graduates about faculty research and course... View Details

August 2002 (Revised February 2005)
Case

Gillette Company (A): Pressure for Change

By: Rosabeth M. Kanter and James Weber

After years of strong performance with market-dominating brands, Gillette's performance slips and a new CEO is selected from outside the company to lead a turnaround. This case describes the business and financial situation he inherited and asks what he should do... View Details

Keywords: Business History; Performance Consistency; Product Positioning; Selection and Staffing; Change Management; Leading Change; Competitive Strategy; Planning; Retail Industry

November 1998 (Revised June 2000)
Case

Jeanne Lewis at Staples, Inc. (B)

By: Linda A. Hill and Kristin Doughty

Supplements the (A) case. View Details

Keywords: Organizational Change and Adaptation; Management Style; Change Management; Marketing Strategy; Management Succession; Competitive Advantage; Problems and Challenges; Management Teams; Retail Industry; United States

01 Sep 2009
News

E Ink’s Wild Ride

Chappell Russ Wilcox (MBA ’95) was two years out of HBS, married to classmate Gina Wilcox and working as a strategy consultant following a stint as a product manager at a Boston-area technology firm. But he had always wanted to launch and... View Details

Keywords: Julia Hanna; e-books; e-reading; News, Library, Internet, and Other Services; Information; Computer and Electronic Product Manufacturing; Manufacturing

December 2017
Case

Clover Food Lab in 2016

By: Lena G. Goldberg, Sonia Smith and Sandra Bahous

Ayr Muir, founder and CEO of Clover Food Lab, has grown his restaurant chain from a single food truck to 11 thriving stores but he has no interest in running a regional chain. His ambition is to change the way America eats and his goal is national expansion. As he... View Details

Keywords: Restaurant Industry; Food; Growth Management; Strategic Planning; Brands and Branding; Marketing Strategy; Innovation and Management; Customer Satisfaction; Small Business; Expansion; Decision Choices and Conditions; Food and Beverage Industry