Publications

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

studies, the team investigated how consumers respond when companies voluntarily disclose that data, since sharing those numbers with the public is optional. Maya Balakrishnan and Jimin Nam, doctoral students at HBS, wrote the study with... View Details

Keywords: by Shalene Gupta

27 Sep 2018
Research & Ideas

Religion in the Workplace: What Managers Need to Know

position at an Abercrombie & Fitch store in Oklahoma, especially after a manager told her she’d receive a call in a few days about orientation. But then, nothing. A friend who worked at the store did... View Details

Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories

Web

HBS - The year in Review

2022 Annual Report From The Dean Key Metrics Financials PDF Downloads The Year in Review After a tumultuous two years of figuring out how to adapt and thrive in the face of COVID-19, fiscal year 2022 brought a steady return to normalcy at... View Details

29 Apr 2018
Video

2018 G&WS: Kyra Gaunt Presents "Black Can Be Me: Voicing the Musical Blackness through Song, Scholarship, and Social Media"

2008
Simulation

Pricing Simulation: Universal Car Rental

By: John T. Gourville

This web-based simulation presents an engaging context in which students develop their knowledge of pricing by managing a rental car operation (Universal) in Florida and improve regional performance by developing a pricing strategy. The simulation involves three... View Details

Keywords: Competition; Consumer Behavior; Price; Profit; Renting or Rental; Auto Industry; Service Industry; Miami; Orlando; Tampa

June 2011 (Revised June 2012)
Case

Sephora Direct: Investing in Social Media, Video, and Mobile

By: Elie Ofek and Alison Berkley Wagonfeld

Julie Bornstein, senior vice president of Sephora Direct, is seeking to double her budget for social media and other digital marketing initiatives for 2011. A number of digital efforts implemented in the past two years seem to be bearing fruit and there is a desire to... View Details

Keywords: History; Leadership; Marketing Strategy; Marketing; Emerging Markets; Investment Return; Investment Funds; Budgets and Budgeting

05 Jul 2021
News

Do Companies Really Need Chief Experience Officers to Know Their Customers?

Web

Key Dates - Doctoral

Application Strategy Session 3pm - 4pm EST Join representatives from PRIMO to learn more about the program and the application process. This session is open to any full-time rising sophomore, junior, or senior undergraduate student enrolled View Details

Web

Illumination Studies and Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

that we can take a set of figures and prove anything we want to. Donald Chipman, Supervisor, Western Electric, 1931 Illumination Study, 1926 Western Electric Company Hawthorne Studies Collection Research on productivity at massive... View Details

28 Jan 2019
Research & Ideas

Forget Cash. Here Are Better Ways to Motivate Employees

With unemployment at near historic lows in the United States, employers report that their single greatest challenge is recruiting and retaining talent. The answer for many companies is to throw money at the... View Details

Keywords: by Dina Gerdeman

November 2006 (Revised May 2014)
Case

Li Ka-Shing and the Growth of Cheung Kong

By: Nitin Nohria, Anthony J. Mayo and Mark Benson

Events in the history of Cheung Kong's growth reveal how Li Ka-Shing applied his skills as a "first-class noticer" to complex political and socioeconomic environments. While Li's determination to succeed is legendary, so are his skills in reading and responding to the... View Details

Keywords: Mergers and Acquisitions; Competency and Skills; Decision Choices and Conditions; Investment Portfolio; Business History; Leadership; Personal Development and Career; Hong Kong

Web

Ways to Give Today - Alumni

College, 124 Mt. Auburn St., Cambridge, MA 02138 Learn about establishing a donor-advised fund at Harvard University. From Your IRA If you are at least 70½ years old, you can use your individual retirement... View Details

March 2008 (Revised April 2008)
Case

Corning: 156 Years of Innovation

By: H. Kent Bowen and Courtney Purrington

The executive team at Corning has committed to double the rate of new business creation per decade, while at the same time growing the company's current businesses, including glass substrates for LCD displays. Their strategy, built on more than 150 years of successful... View Details

Keywords: Innovation Leadership; Resource Allocation; Product Development; Research and Development; Science-Based Business; Industrial Products Industry

01 May 2013
What Do You Think?

Why Isn’t ‘Servant Leadership’ More Prevalent?

" it is a recessive organizational gene You don't get promoted if you don't get noticed." Christy commented that "SL is not prevalent because it is a Utopian approach that requires a complete paradigm shift for most modern day employees View Details

Keywords: by Jim Heskett

George C. Lodge

Professor Lodge had been a member of the Harvard Business School faculty since 1963. Before his retirement in 1997, he taught a number of courses in the MBA Master's Program and in various HBS executive programs. in the MBA program these included: Business,... View Details

2009
Working Paper

Integrity: Without It Nothing Works

By: Michael C. Jensen

There is confusion between integrity, morality and ethics. In our much longer paper on the topic (see "Integrity: A Positive Model that Incorporates the Normative Phenomena of Morality, Ethics and Legality" (available at http://ssrn.com/abstract=920625)) my co-authors,... View Details

Keywords: Trust; Moral Sensibility; Legal Liability; Behavior

Web

Program FAQs - Summer Venture in Management

employer about their participation in SVMP. Admitted participants should feel comfortable discussing this opportunity with their employer as we receive consistent feedback that they appreciate and value the professional experience students gain learning View Details

April 2021
Case

The Clean Network and the Future of Global Technology Competition

By: Meg Rithmire and Courtney Han

In May 2019, amidst of an ever-worsening trade war between the U.S. and China, President Donald Trump added Chinese telecom giant Huawei to the Department of Commerce’s “entity list,” essentially forbidding American firms from doing business with the company. Huawei,... View Details

Keywords: 5G; Telecommunications; Information Technology; Internet and the Web; Mobile and Wireless Technology; Trade; Competition; International Relations; Telecommunications Industry; China