Publications

Find at Harvard

Aurora Turek is a PhD candidate in the Organizational Behavior program at Harvard Business School. Her research focuses on the future of work. In particular, she studies how flexible work practices - like remote and hybrid work - emerge and the implications of these... View Details

June 2002
Case

Oxfam America in 2002

Raymond Offenheiser, president of Oxfam America,a major international relief and development nongovernmental organization (NGO), is working with his staff to undertake a major strategic shift in the organization. The organization is placing a growing emphasis on... View Details

Keywords: Organizational Change and Adaptation; Business or Company Management; Decision Choices and Conditions; Non-Governmental Organizations

Find at Harvard

2020
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 4 The Mirroring Hypothesis: Linkages Inside and Across Transaction Free Zones

By: Carliss Y. Baldwin

A technology is a specific way to achieve a material goal. It describes a feasible path—a recipe—by which a group of people can arrive at a goal that none could achieve individually. Technical recipes thus require linkages between and among the various contributors to... View Details

Keywords: Modularity; Mirroring Hypothesis; Information Technology; Organizations

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28 Mar 2012
News

People Are Irrational, But Teams Don't Have to Be

11 Jun 2012
News

Conversation Starter: How Intimate Are You?

06 May 2025
Blog Post

The Incredible Land of Ice and Fire: Exploring Iceland's Renewable Energy Model for a Changing Planet

network, supplying homes, greenhouses, and bathing facilities with hot water. And while Flúðir has only 400 residents, their work goes a long way as they produce one-third of... View Details

Research Summary

The Unexpected Effects of Workplace Transparency

By: Ethan S. Bernstein

Workplace transparency provides a foundation for learning and control, and therefore for satisfaction and productivity. Yet my research shows that an obsession with transparency-enhancing tools and structures can backfire, producing the unintended consequences of... View Details

Keywords: Transparency; Privacy; Productivity; Field Experiments; Organizational Design; Organizational Structure; Behavior; Social and Collaborative Networks; Human Resources; Leadership; United States; Europe; China; Japan

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

use the right approach at the right time and change as the situation demands is going to be tough. Not everybody can do it. That's going to distinguish the true leaders from people who are capable but not leaders." Targeting Talent... View Details

Keywords: by Martha Lagace

October 2018 (Revised May 2019)
Case

Khan Academy 2018

By: William Sahlman and Nicole Tempest Keller

Founded in 2008, Khan Academy was a global educational nonprofit with a mission to provide a free, world-class education for anyone anywhere in the world. By 2018, the organization had expanded into numerous content areas, product areas, and geographic markets.... View Details

Keywords: Entrepreneur; Sustainability; Scaling; Social Entrepreneurship; Nonprofit Organizations; Strategy; Education; Entrepreneurship; Teaching; Education Industry; California

07 Oct 2019
News

WeWork is hitting the brakes after its IPO went up in smoke — and landlords could pay the price

11 Feb 2022
News

Skills-Based Hiring Is on the Rise

March 2001 (Revised April 2001)
Case

Montefiore Medical Center

By: Robert S. Kaplan and Syeda Noorein Inamdar

A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the... View Details

Keywords: Balanced Scorecard; Health Care and Treatment; Management Systems; Organizational Structure; Corporate Strategy; Leadership Development; Growth and Development Strategy; Financial Reporting; Budgets and Budgeting; Cost Accounting; Corporate Accountability; Communication; Health Industry

March 2022 (Revised August 2022)
Case

LooksRare: The Decentralized, Tokenized, NFT Marketplace

By: Scott Duke Kominers, Shai Bernstein and George Gonzalez

LooksRare launched a decentralized and anonymous organization to compete against NFT marketplace leader OpenSea. By launching its own cryptocurrency, LooksRare attempted to lure users with a digital rewards program. The nature of the organization and its business... View Details

Keywords: NFTs; Alternative Assets; Blockchain; Cryptocurrency; Customer Relationship Management; Market Entry and Exit; Business Model; Marketing

March 2020
Case

Braver Angels: A Grassroots Effort to Depolarize American Politics

By: Francesca Gino, Julia A. Minson and Jeff Huizinga

The founders of Braver Angels, an organization that uses family therapy principles to foster constructive dialogue between conservatives and liberals, consider how to improve its effectiveness and reach. View Details

Keywords: Political Polarization; Interpersonal Communication; Performance Effectiveness; Strategy; United States

02 Dec 2022
News

Now Is the Time for Employees to Be Bold and Prepare for Potential Layoffs, Says Jason Greer

12 May 2022
News

Companies Should Be Guided by Their Purpose and Values When Deciding Whether or Not to Exit Russia

April 2002
Case

Pallotta TeamWorks

By: Allen S. Grossman and Elizabeth Kind

Pallotta Team Works is a for-profit, privately owned company that produces multiday fundraising events for nonprofit organizations. Dan Pallotta, the 40-year-old CEO, founded the enterprise in 1992. The company has grown rapidly, having raised over $200 million for... View Details

Keywords: For-Profit Firms; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Social Marketing; Marketing Strategy; Service Industry; Consulting Industry; United States