Publications

06 Mar 2025
Blog Post

IFC India 2025: Sustainability in Action: Inside Hindustan Unilever’s Public Sanitation and Plastic Recycling Facilities

across the country. Introduction and ContextOur time in India exposed the severe risks vulnerable populations face due to climate change, while showcasing the resilience of local communities working to... View Details

April 2022 (Revised May 2022)
Case

Mastercard Labs (A)

By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley

When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details

March 1998 (Revised July 1998)
Case

United Way Community Services

By: V. Kasturi Rangan

Describes in detail the fund development and distribution system of United Way Community Services. A key question is how to measure the outcome/impact of the work done by the agencies that receive United Way funding. A follow-on question is how to reinvent the... View Details

Keywords: Capital; Management Systems; Measurement and Metrics; Distribution Channels; Organizational Change and Adaptation; Outcome or Result; Nonprofit Organizations

Find at Harvard

05 Jun 2017
News

Uber has hired HBS’s Frances Frei as a top leadership and strategy exec to fix its management mess

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

it’s just a virtuous cycle. We’ve never seen an organization that didn’t attract more and more diversity when people there behaved inclusively. Gino: I agree, and there is... View Details

Keywords: by Jen McFarland Flint

01 Mar 2021
Blog Post

Best Practices for Creating a Successful Virtual Internship

organization and the student interns. Start with Clear Communication Clear communication is essential as companies work to ensure all of their stakeholders are well informed... View Details

Keywords: All Industries

July 24, 2019
Editorial

How to Make Even the Most Mundane Tasks More Motivating

By: Jaewon Yoon, A.V. Whillans and Ed O'Brien

People want purposeful work, and managers know it. That’s why companies try to inspire employees with mission statements about the impact their work can have. Ikea tells employees they’re “creating a better everyday life”; Microsoft says they’re “empowering every... View Details

Keywords: Employees; Motivation and Incentives; Goals and Objectives; Perspective

1996
Article

Three Faces of Eden: The Persistence of Competing Theories and Multiple Diagnoses in Organizational Intervention Research

By: A. Edmondson

Keywords: Competition; Theory; Organizations; Research

Find at Harvard

1 Jan 1999
Conference Presentation

Beyond Armchair Feminism III: Moving From Gender to a Broader Diversity Lens in Organizational Diagnosis and Intervention

By: R. Ely and Debra E. Meyerson

Keywords: Gender; Diversity; Organizational Culture; Organizations

John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change. His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

28 Mar 2024
Blog Post

Empowering Future Leaders: Meet the HBS Women’s Student Association

What is the WSA? The WSA, or Women’s Student Association, is a student-led organization at Harvard Business School for anyone who identifies as a woman. We’re the largest student organization on campus. What... View Details

November 2020 (Revised September 2021)
Case

BRAC in 2020

By: Tarun Khanna and Shreya Ramachandran

In 2020, the largest non-governmental organization in the world, BRAC, headquartered in Dhaka, Bangladesh, has some big problems to tackle. Its founder, Sir Fazle Hasan Abed, has left behind a challenge: take the 1981-founded organization from Bangladesh to every... View Details

Keywords: Social Enterprise; Education; Health; Social Issues; Poverty; Programs; Management; Growth and Development Strategy; Global Strategy; Education Industry; Health Industry; Bangladesh; South Asia

16 May 2012
Research & Ideas

Can Decades of Military Overspending be Fixed?

Fox, the Tiampo Professor of Business Administration, Emeritus, analyzes efforts since the Kennedy administration to reform defense spending on aircraft, ships, submarines, tanks, missiles, satellites and other major weapons systems. The... View Details

Keywords: by J. Ronald Fox; Service

July 2017 (Revised September 2017)
Case

Donald Trump Calls Carrier Corporation

By: Andy Zelleke and Brian Tilley

This case examines the influence of political pressure on corporate decision-making. It questions whether fidelity to domestic operations ought to be a corporate social responsibility, and thus it challenges the limits of “social responsibility” as a corporate ideal.... View Details

Keywords: Corporate Social Responsibility; Board Decisions; Political Influence; Layoffs; Offshoring And Outsourcing; Manufacturing; United States; Mexico; Governing and Advisory Boards; Decision Making; Job Cuts and Outsourcing; Political Elections; Corporate Social Responsibility and Impact; Corporate Governance; Technology Industry; Manufacturing Industry; Connecticut; Indiana; Mexico

13 Nov 1998
Lecture

Corporate Integrity in the Global Era." Panelist. "Cultural Values and the Future of Commerce, Annual Congress

By: Lynn S. Paine

Keywords: Globalization; Trust; Organizations