Publications

29 Sep 2014
News

The Bash Bug Is a Wake-Up Call

24 Feb 2022
Video

Professor Arthur Segel: Unexpected

September 2015 (Revised February 2017)
Case

MOD Pizza: A Winning Recipe?

By: Boris Groysberg, John D. Vaughan and Matthew Preble

Scott and Ally Svenson, the founders of MOD Pizza, had to make a number of decisions in planning how to scale their small company. They wanted to grow MOD from 45 stores as of May 2015 to 200 stores by the end of 2016, and while the two believed that MOD could manage... View Details

Keywords: Entrepreneurship; Employees; Employee Relationship Management; Selection and Staffing; Leadership; Growth and Development Strategy; Marketing; Service Delivery; Organizational Culture; Corporate Social Responsibility and Impact; Mission and Purpose; Service Industry; United States

2023
Article

Association Between Regulatory Submission Characteristics and Recalls of Medical Devices Receiving 510(k) Clearance

By: Alexander O. Everhart, Soumya Sen, Ariel D. Stern, Yi Zhu and Pinar Karaca-Mandic

Importance: Most regulated medical devices enter the U.S. market via the 510(k) regulatory submission pathway, wherein manufacturers demonstrate that applicant devices are “substantially equivalent” to 1 or more “predicate” devices (legally marketed medical devices... View Details

Keywords: Recalls; Governing Rules, Regulations, and Reforms; Medical Devices and Supplies Industry

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14 Feb 2021
Blog Post

Celebrating Love @ HBS in 2021

Love at HBS is an annual celebration of the diverse expressions of love that exist on our campus and in the world around us. Even with the unique challenges presented by the COVID-19 pandemic, love has endured, and our students have continued to share their take on... View Details

Article

Does Your Company Need a Chief Medical Officer?

By: Tsedal Neeley

With the Covid-19 pandemic still raging but businesses trying to remain operational, organizations now have a life or death role to play in protecting the health of employees, customers, and the public. That means they need a new executive in the C-suite: a chief... View Details

Keywords: COVID-19 Pandemic; Health; Health Pandemics; Organizational Change and Adaptation; Organizational Structure; Safety; Governing Rules, Regulations, and Reforms; Working Conditions

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Book Review

Negotiating with Iran: Cultural and Historical Insights

By: James K. Sebenius

In a vitally important relationship famously caricatured as the "Mad Mullahs" v. the "Great Satan," the fraught negotiating history and future of Iran and the United States demands historical, cultural, and psychological insight if there is to be any prospect of... View Details

Keywords: National Security; Negotiation; Power and Influence; Iran; United States

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Read Now

05 Mar 2015
News

Wearable Tech Enables New Era of Employee Monitoring

03 Aug 2022
News

How Will Amazon Approach U.S. Primary Care?

June 1989 (Revised July 1994)
Case

Ito Yokado

By: Walter J. Salmon

Describes the means by which management has empowered the sales clerks and part time employees of this chain of 131 department stores. They are responsible for all sales and inventory management. This empowerment has led to fewer stockouts, higher sales, lower... View Details

Keywords: Innovation and Management; Management; Distribution; Supply Chain Management; Sales; Japan

25 Dec 2018
News

Punctuated Rebellion

Choosing the Right Customer

All companies claim that their strategies are customer driven. But when “customer” means any number of entities in a company’s value chain—consumers, suppliers, retailers, even internal units like R&D—managers tend to lose focus, and their firms become... View Details

01 Apr 2011
Working Paper Summaries

When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance

Keywords: by Leigh Plunkett Tost, Francesca Gino & Richard P. Larrick

12 PM – 1 PM EDT, 14 Mar 2017
Webinars: Career

The Flip: How to Rethink Networking

Networking can be intimidating. It is not always easy, however, it can be beneficial if you change your perspective and "flip" your view of the situation. This requires flipping your perception of yourself, your jobs, and most importantly, your relationships. Rather... View Details

10 Nov 2010
News

Choose tomorrow's leader today

14 Apr 2016
News

5 Reasons Good Deals Get Rejected

25 Apr 2022
Video

Winning the War of the Future: Cyber, Disinformation, and AI

March 25, 2022
Article

Leading an Exhausted Workforce

By: Robin Abrahams and Boris Groysberg

Everyone is exhausted. People are coping with collective grief and trauma on a global scale, which means leaders have to learn and exercise new skills. The authors share steps you can take to foster healthy coping mechanisms and discourage unhealthy ones; help ward off... View Details

Keywords: Burnout; Workplace; Exhaustion; Emotions; Employees; Well-being

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February 2015 (Revised August 2019)
Case

Equality of Opportunity and Outcome in the U.S.

By: Matthew Weinzierl and Alastair Su

Equality of opportunity is endorsed universally even though, or more likely because, it can mean such different things to different people. What definition of equality of opportunity ought to figure into policy decisions? How close, or far, is the United States from... View Details

Keywords: Equality Of Opportunity; Justice; Opportunities; Equality and Inequality; Policy; United States