insurance industry - Publications - Faculty & Research

22 Mar 2016
News

Bill (MBA 1966) and Penny George

answering President Kennedy’s call to give back. He then transitioned to the private sector. “I’ve always been interested in how leadership leads to service,” says George, who served in senior executive positions at Honeywell and Litton View Details

01 Mar 2006
News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

managing call centers for insurance companies but wanted to switch from telephonic to face-to-face service, so I decided to focus on restaurants. I spent the first year at HBS researching the industry and... View Details

Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality

16 Jun 2003
Research & Ideas

Surveying the VC Landscape

investors may find such disclosures unappealing, greater transparency in the private equity industry is inevitable. Nonetheless, much work remains to be done to insure that such disclosures are done in a way... View Details

Keywords: by Ann Cullen; Financial Services

01 Sep 2004
News

A Market-Based Prescription

physicians’ services? Health-care providers are as constrained by managed care as consumers. Other industries enjoy much greater freedom. Grocery retailers, for example, serve a variety of customers in outlets ranging from discount clubs... View Details

Keywords: Deborah E. Blagg; Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

04 May 2009
Research & Ideas

What’s Next for the Big Financial Brands

Insurance Corporation. Today, the FDIC is the most important ingredient brand in the world, way more important than Intel. Trust in the FDIC and the United States Government enables consumers to confidently deposit up to $250,000 in any... View Details

Keywords: by John Quelch; Banking; Financial Services

01 Dec 2009
News

An Action Plan for Economic Recovery

POZEN: Offers a plan for overhauling the U.S. financial system to avoid a repeat of the recent market meltdown. Most books about the nation’s financial crisis tell us what happened. In his new book, HBS senior lecturer Robert Pozen tells us how to fix the system. A... View Details

Keywords: Roger Thompson; Finance

01 Oct 1997
News

Doing Something Real

Ever Need (over one million copies sold); Fire and Ice (a biography of Charles Revson and Revlon); Getting By on $100,000 a Year (and Other Sad Tales); and The Invisible Bankers, an irreverent look at the insurance industry. He has won... View Details

Keywords: Andrew Tobias (MBA '72)

May 1996
Teaching Note

First Capital Holdings Corp. (TN)

By: Stuart C. Gilson

Teaching Note for (9-296-032). View Details

Keywords: Insurance Industry; California

Citation

February 2013
Teaching Note

Transforming AMFAM (TN)

By: Rakesh Khurana and Rajiv Lal

Keywords: Customer Focus; General Management; Managing Growth; Customer Focus and Relationships; Insurance Industry; United States

Citation

Purchase

December 2, 2009
Article

An Over-generous Deal for AIG Clients

By: Robert C. Pozen

Keywords: Customers; Insurance Industry

Citation

Read Now

September 2007
Teaching Note

BASIX (TN)

By: Shawn A. Cole

Teaching note to (207-099) and (207-108). View Details

Keywords: Financial Institutions; Insurance Industry

Citation

Purchase

June 1992
Teaching Note

Marsh & McLennan (A), Teaching Note

By: Arthur Schleifer Jr.

Teaching Note for (9-171-303). View Details

Keywords: Insurance Industry; United States

Citation

Purchase

25 Aug 2022
News

Full Stream Ahead

high-water mark for the valuation of an individual artist’s catalog: more than $500 million, according to the New York Times. Estimates by Music Business Worldwide suggest that investors, including many of the biggest players in private equity, pumped at least $5... View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Jun 2020
News

Prognosis

cost of the health care that they’re paying for their subscribers has gone down by 50 percent in the last month or so. It seems irresponsible for the private insurance industry to realize a windfall at a... View Details

Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance

24 Sep 2013
First Look

First Look: September 24

assets in order to achieve higher yields-is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for reaching for yield among View Details

Keywords: Sean Silverthorne

01 Oct 2013
First Look

First Look: October 1

yields-is believed to be an important factor contributing to the credit cycle. This paper analyses this phenomenon in the corporate bond market. Specifically, we show evidence for reaching for yield among insurance companies, the largest... View Details

Keywords: Sean Silverthorne

Student-Profile

Olivia Zhao

pros and cons of a public system facing increased privatization. Research Olivia’s research hones in on the pharmaceutical industry and looking at the lifecycle of a drug. “It starts, of course, with research and development at huge drug... View Details

29 May 2013
Research & Ideas

Faculty Symposium Showcases Breadth of Research

statistics showcasing the combined cost of white collar crime. Accounting scandals: $40 billion per year. Insurance fraud: $80 billion. "Wardrobing" (purchasing a new outfit, wearing it for a night on the town, and then... View Details

Keywords: by Carmen Nobel; Financial Services

October 2022
Supplement

Beam Dental (B)

By: Rembrand Koning and Alicia Dadlani

In May 2016, venture-backed Beam Dental was on the brink of financial collapse. Cofounder and CEO Alex Frommeyer weighed the unattractive terms of a bridge loan offered by Beam’s largest investor. Frommeyer needed to decide whether to accept the terms or concede defeat... View Details