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  • 14 Jun 2010
  • Research & Ideas

The Hard Work of Measuring Social Impact

be pulled in all directions," he says. "They cannot be accountable to everyone for everything. Rather than aiming simply to comply with the demands of the most powerful actors, nonprofit leaders need to focus their attention on... View Details
Keywords: by Julia Hanna
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

His 2011 book Joining a Nonprofit Board explored high-level governance strategy issues. His new book offers pragmatic advice about the critical endeavor of fundraising. This book “is devoted to helping improve raising of financial resources for View Details
Keywords: by Danielle Kost
  • Web

2022 Reunion Presentations - Alumni

session, Professor Beshears will lead a mini case discussion that serves as a launching pad for a presentation illustrating the power of the “choice architecture” approach for influencing the behavior of customers and employees.... View Details
  • March 2020 (Revised August 2020)
  • Case

Culture at Google

By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of... View Details
Keywords: Human Resources; Employee Relationship Management; Recruitment; Retention; Resignation and Termination; Labor; Working Conditions; Employment; Labor Unions; Wages; Law; Lawsuits and Litigation; Rights; Ethics; Values and Beliefs; Fairness; Organizations; Organizational Culture; Mission and Purpose; Social Psychology; Attitudes; Behavior; Conflict Management; Trust; Motivation and Incentives; Prejudice and Bias; Power and Influence; Information Technology; Internet and the Web; Information Infrastructure; Society; Social Issues; Culture; Civil Society or Community; Demographics; Diversity; Ethnicity; Gender; Race; Technology Industry; North and Central America; United States; California
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  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

risks, first with the government and then, through outsourcing, with suppliers. It focused very early on foreign markets, rather than just on the domestic market. While the company had clearly benefited from its relationship with the... View Details
Keywords: by Martha Lagace; Manufacturing
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

godlike powers or is putting you on. But there are patterns over time. For example, countries that are running large and ongoing current account deficits tend to see their currencies depreciate over time. This doesn't mean that the... View Details
Keywords: by Sean Silverthorne
  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I received were that if leadership involves control, it is only over... View Details
Keywords: by Jim Heskett
  • 13 Nov 2017
  • Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

chores,” Whillans says. “If you can get someone outside the relationship to do it, that might promote greater relationship satisfaction and protect couples from work-life conflicts.” Businesses and other... View Details
Keywords: by Dina Gerdeman
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

geographically by rolling up other companies in adjacent territories. Usually, the operating unit remains local if the relationship with local customers is important. What the acquiring company brings is some combination of lower... View Details
Keywords: by Joseph L. Bower
  • May 2008
  • Teaching Note

Thomas Green: Power, Office Politics, and a Career in Crisis (Brief Case)

By: W. Earl Sasser Jr. and Heather Beckham
Teaching Note for 2095. View Details
Keywords: Superior ＆ Subordinate; Performance Management; Personal Strategy ＆ Style; Conflict Management; Communication; Personal Development and Career; Rank and Position; Performance; Power and Influence
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  • October 2019
  • Case

Street Symphony: Making Human Connections Through Music

By: Rohit Deshpandé
To Vijay Gupta, music was sacred. A highly accomplished and renowned violinist with The Los Angeles Philharmonic, Gupta believed the act of making and performing music was a deeply spiritual practice — one that had the power to heal audiences and musicians... View Details
Keywords: Arts; Cultural Entrepreneurship; Nonprofit Organizations; Social Issues; Business and Community Relations; Music Entertainment; Human Needs; Music Industry; Los Angeles; California; United States
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  • 25 Mar 2020
  • Blog Post

Black New Venture Competition and Black Tech Master Series Recap

mentors, and advisors. The Black New Venture Competition awarded $175,000, thanks to funding from General Catalyst, Google for Startups, and Khosla Ventures – making this event the largest pitch competition for Black founders in the country. Youtube Video “These... View Details
  • 2009
  • Working Paper

Negotiating the Path of Abraham

By: Kimberlyn Leary, James K. Sebenius and Joshua Weiss
In the face of daunting barriers, the Abraham Path Initiative envisions uncovering and revitalizing a route of cultural tourism that follows the path of Abraham and his family some 4,000 years ago across the Middle East. It begins in the ancient ruins of Harran, in... View Details
Keywords: Development Economics; Social Entrepreneurship; Negotiation; Business and Community Relations; Business and Government Relations; Religion; Environmental Sustainability; Tourism Industry; Middle East
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  • 10 Mar 2021
  • Research & Ideas

Key to Doing Your Best at Work? Be Yourself

deeper relationship with your colleagues. And I have research that shows that if you are among a minority and you’re going through an experience where you are feeling excluded, authenticity actually can buffer against that experience.... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 04 Oct 2022
  • What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

to a rubber band that snaps back toward a somewhat constant middle ground even after pandemic-level disruptions. Here’s the argument as it applies to remote work or “work from anywhere”: Remote work, already common, was first required by the pandemic, then encouraged... View Details
Keywords: by James Heskett
  • 12 Mar 2021
  • News

My Favorite Case

you. “I was here in years 2002, 2003, and 2004. We had one of the smallest classes of OPMers because many people couldn’t get their visas and many of their businesses failed. It was an extraordinary time of relationships and trust and... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • December 2008
  • Article

Which Kind of Collaboration Is Right for You?

By: Roberto Verganti and Gary P. Pisano
Nowadays, virtually no companies innovate alone. Firms team up with a variety of partners, in a wide number of ways, to create new technologies, products, and services. But what is the best way to leverage the power of outsiders? To help executives answer that... View Details
Keywords: Cost vs Benefits; Framework; Collaborative Innovation and Invention; Innovation and Management; Partners and Partnerships; Social and Collaborative Networks; Strategy
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  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

a context apart from the complexity and sensitivity of their own company; this allows executives to engage in important discussions about, for example, risk trade-offs and relationships with peers, subjects that might be too sensitive in... View Details
Keywords: by Martha Lagace
  • November 1993 (Revised April 1995)
  • Background Note

Orientation to the Subarctic Survival Situation

By: Linda A. Hill
An orientation to the "Subarctic Survival Situation" (designed by and available from Human Synergistics, Inc., Plymouth, MI, tel. 313-459-1030), an experiental exercise that gives students an opportunity to learn about their personal influence style and their... View Details
Keywords: Leadership Style; Performance Effectiveness; Performance Evaluation; Decisions; Power and Influence; Groups and Teams; Decision Choices and Conditions
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  • 04 Jun 2001
  • What Do You Think?

What’s the Future of the Subscription Model?

and GE's exit from the jet engine business and entry into the "thrust service" business, guaranteeing the on-demand delivery of various levels of power to jet aircraft. The subscription model, by tying a company's success to its... View Details
Keywords: by James Heskett